Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for

Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

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4.3 out of 5 stars

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Jun 12, 2022

Apneighbor

3 out of 5 stars review

Too messy

I like the toothbrush as a whole but mine gets covered in toothpaste even when I rinse the brush head off when charging it. The charger gets covered in toothpaste residue too and it’s very hard to get off.

Review from Oralb.com

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reply from The Oral-B Team

We understand that toothpaste and our Oral-B iO need to work hand in hand to ensure you get that complete cleaning. We're sorry to hear about this, and please be assured that we expect the toothpaste to come off while brushing. We'd like to hear from you about this, so when you have a moment, please give us a call at (800) 566-7252.

Jun 16, 2021

Brandon69

5 out of 5 stars review

Dentist feeling

Never in my life did I think a toothbrush would be a game changer. This thing is the ultimate clean, I’m not sure how I made it 32 years without it. I’ve had it for a month now, hopefully it holds up, because the price tag is large.

Review from Oralb.com

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Aug 22, 2023

Kob toothbrush

4 out of 5 stars review

this

I like the toothbrush but this is my 3rd one. They seem to stop working about 5 months in. Not sure what I'm doing wrong. 🤔 I just ordered another one.

Review from Oralb.com

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Mar 29, 2022

Disappointment

1 out of 5 stars review

Not Recommended. Used for 1 year

Motion sensor on toothbrush will continuously drain the battery when the toothbrush moves around in case or bag. Any slight movement will turn on display. Must charge DAILY which is very inconvenient for traveler.

Review from Oralb.com

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reply from The Oral-B Team

We're so sorry this happened to you. The brush has a built in feature to cancel this 'wake' function if it is activated several times in a row without the power being turned on. The process of wake and sleep is not considered to cause a significant drain on the battery. Since this isn't something we'd expect to happen, we'd like to learn more about your experience for our Quality Teams. When you get a moment, please phone us at (800) 566-7252.

Dec 31, 2022

Tom123

5 out of 5 stars review

Oral B I0 7 Review

Took a while to get use to the IO cleaning system as I have used Oral B regular spin brushes (Triumph) for years. The I0 handle is much smaller and easier to use and seems to clean better than the Oral B Triumph system.

Review from Oralb.com

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Jul 10, 2022

KenD

5 out of 5 stars review

Thorough Cleaning

I have been enjoying my iO Series 9 toothbrush for 2 years I have not had any problems Dental check ups are always good and I noticed the Dental assistants have an easier time cleaning my teeth I also enjoy zero pain

Review from Oralb.com

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Jun 21, 2020

sgande

2 out of 5 stars review

Looks great but not connecting to the app

The brush looks and feels great. However, no matter all the different troubleshooting methods I try, the brush will not connect to the app. Very disappointed.

Review from Oralb.com

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reply from Oral-B

Hello sgande, We're delighted to hear that you like the brush, and sorry that you are having an issue connecting to our app. We want to help! We recommend making sure that you update to the latest version of the Oral-B App, version 8.0.3! It's also important to make sure that your location settings are turned on (if you have an android phone) and to make sure you aren't connected to any other Bluetooth devices for the best connection. We hope this helps! Please feel free to contact us directly if you need further assistance. You can reach us at 1-800-56-ORALB (800-566-7252) M-F 9-6pm EST. Happy Brushing! Your Friends at Oral-B

Aug 20, 2022

Denis

1 out of 5 stars review

The Travel case won’t charge ur toothbrush

Scam. It’s insane the charging case doesn’t have a battery inside . You really need to use cord otherwise it won’t charge you’re toothbrush. One of the resin I bought it , was a charging case.

Review from Oralb.com

Helpful?

reply from The Oral-B Team

We’re sorry you were disappointed to find the charging case included with your brush needs to be plugged in for the charger to work. Extensive research and testing goes into our products, and we try to offer features that we think will appeal to our consumers, as well as describe them accurately. The brush handle battery benefits from fast charging, and a full charge will provide an average brushing time of around 10 days. Brushing times can vary between 7-14 days, depending on individual brushing behavior. Your satisfaction is very important to us, and we’d like to further help. Please give us a call at 1-800-566-7252 from 9AM -- 6PM EST Monday -- Friday.

Nov 17, 2020

drsteele1989

5 out of 5 stars review

Love my oral b.

My problem is the model I have is 3 years old. How do I change the battery> I place it on my charger and it does not hold the charge now. Thought I should change the battery.

Review from Oralb.com

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Aug 30, 2021

Troy

2 out of 5 stars review

Great brushing, but no travel charger

I get great results using this toothbrush as directed. I am pretty upset that for the amount of money I put out, there is no travel charger. I guess its back to manual brushing for my next long trip.

Review from Oralb.com

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reply from The Oral-B Team

Troy, the last thing we ever want to do is to disappoint an Oral-B fan. We'll make sure to let our teams know that you would like a travel charger included in all of our brushing kits. If you have any questions, or if we can help you further, please give us a call at (800) 566-7252.