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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 1-10 of 448 reviews
Nov 18, 2024
anonymous
5 out of 5 stars review

Verified Purchase

Great tooth Brush

This is a great electric tooth brush with various settings. It’s quiet while it’s powerful at the same time. The biggest bonus for us was it being dual voltage (so we weee able to use it no matter what country we were traveling to and didn’t have to compromise on quality).

Review from walmart.com
Helpful?5G7CSZAS6ZCL13886663810
Mar 1, 2021
cathy
5 out of 5 stars review

Verified Purchase

Great toothbrush!

Love this toothbrush! Its like the dentists in relation to vibration and function , although I am not saying its a substitute for a good cleaning! It lights up to make sure you are using the correct amount of pressure , stays charged for 10-14 days and even shows a smiley face, Sad face Or frown on the handle as To whether you are brushing long enough! I would definitely recommend this and Walmart had the best deal! Its not the newest version but I didnt feel I needed the extra gizmos

Review from walmart.com
Helpful?5G7CSZAS6ZCL13886663810
Aug 8, 2025
Larry
5 out of 5 stars review

Verified Purchase

Great product

Review from walmart.com
Helpful?5G7CSZAS6ZCL13886663810
Jan 7, 2026
Batterylow
3 out of 5 stars review

Great toothbrush terrible battery

I purchased a toothbrush two months ago and while I can’t say that it has cleaned my teeth thoroughly as well as prevented tartar around my gums. I only SJgave it three stars because the brush heads are too big for my mouth, causing me to gag as well as the battery life. If the toothbrush is not in an upright position, it never goes to sleep if it’s laying down or if you continuously open up your drawer, it will still be on.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Customer Care

We always hope consumers will get the best results when using the Oral-B iO7. It sounds like you're having some issues with brush. We'd like to learn more about the concerns you have, as all brushes should work as expected, thanks to our Quality Team's hard work, ensuring only the best products head your way. Based on other things you've shared, and because your safety is our top priority, we suggest you stop using this brush and call us for additional assistance. We're here Mondays-Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

Mar 9, 2026
ROBERT
3 out of 5 stars review

Incorrect Model in Description

Advertised as a io7 model. Is actually an io5. Still appears to be a very good item, but it is not the one reviewed and recommended by Consumer Reports magazine.

Helpful?5G7CSZAS6ZCL13886663810
reply from Oral-B

We're so sorry to learn you didn't get the correct toothbrush, Robert. To ensure you get the best help, we recommend reaching out to Sam's Club by calling 1-888-746-7726.

Oct 6, 2025
jsbotti
2 out of 5 stars review

Horrible travel case.

The reason I purchased this model, even though I have another expensive Oral B toothbrush, was because I wanted a charging travel case. I was disappointed to find that instead of USB-C charging port, the case comes with a special plug and it's fitted for 110V. So in order to take this toothbrush abroad I need to bring this bulky plug AND an adapter for a different voltage. Ugh.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Customer Care

We're disappointed to hear this travel case was not what you were hoping for. We always want our products to give you an amazing experience, which we stand behind with our Money Back Guarantee. If you'd like to learn more, we ask that you please give us a call at (800) 566-7252.

Feb 4, 2023
Brian
2 out of 5 stars review

Verified Purchase

2 white

overall the tooth brushes are great, but i expected 1 white and 1 black. i opened the package and was surprised with 2 white instead.

Review from walmart.com
Helpful?5G7CSZAS6ZCL13886663810
reply from TheOral-B-Team

We're sorry for any confusion. If you have questions about the features of a product listed on the Walmart site, or have made an order but didn't received the item expected, please reach out to the Walmart Team at 1-800-925-6278 for further assistance.

May 6, 2026
Anonymous
1 out of 5 stars review

DO NOT BUY

Do you have the mouth of a giant? Or can you unhinge your jaw like a snake? If so, this toothbrush is for you! The head on it is so big, you'll barely be able to clean your back molars. It's twice the size of a Sonicare. The bristles are so hard, it'll make your gums feel like they're disintegrating. I cannot believe they tested this and had no people comment on how awful of a design it is. Not to mention they charge $300. It's truly unbelievable. I'm hoping Sam's takes it as a return.

Helpful?5G7CSZAS6ZCL13886663810
Apr 15, 2026
Kate
1 out of 5 stars review

Design Flaw = Mold

Oral B needs to recall these brushes. A design flaw with the brush head prevents proper air circulation and causes bacteria buildup. Search online to see this is a huge problem with the iO series. For such an "advanced" brush, they should have done more testing and fix the issue immediately.

Helpful?5G7CSZAS6ZCL13886663810
reply from Oral-B

Kate, thank you so much for taking the time to review our iO Series 7. Please know that there’s nothing in our toothbrush components that would cause mold before use. Mold requires organic material to grow, which isn’t present in our brushes. While it’s rare, mold can develop after use if the brush is stored in a damp area or comes into contact with certain cleaning agents or soaps that can make the plastic porous.<br />The openings are designed to allow water to flush through the brush head tube, and to also allow air inside. This venting ensures the brush head dries sufficiently after use and also reduces moisture inside the tube. That said though, it&#39;s important to always rinse your brush head thoroughly after each use to prevent residue from building up and blocking the openings. We&#39;d love to connect and help. Please call us at 800-566-7252.

Aug 30, 2025
Dennis from Los Angeles
1 out of 5 stars review

ORAL B TOOTHBRUSH SERIES 9 WHITE COLOR

I bought this ORAL B TOOTHBRUSH SERIES 9 white color on August 8 2025 I’ ve had it for less than one month and today in the morning the toothbrush was fully charged and I was in the 1 minute brushing time it turned off by itself and it showed 0 juice in the charge. I put it to charge had to use my regular toothbrush and an hr later it showed 78% charged, I thought it was a glitch or something. I just brush again a few mins ago and the same exact thing happened it turned of by itself with 0% charge and I put it to charge again. I’m really disappointed buying an expensive brush and its quality, it’s a piece of crap.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Customer Care

Thanks for sharing your thoughts and experience with us, regarding your recently purchased iO9 Series powered rechargeable toothbrush. Our products go through many quality checks and we try our very best to make sure they reach you in perfect condition. We're very sorry that wasn't the case with your recent purchase. It might help to ensure that your toothbrush has been powered off before putting it on the charger and that you’re not charging it on or near a metal surface, as this can interfere with the electromagnetic charger. For additional assistance with this concern, please call us any Monday through Friday, from 9 AM to 6 PM, EST. Our phone number is 1-800-566-7252.