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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color
4.3 out of 5 stars
stars452 ratings448 reviews
  1. 5 stars71% (323)
  2. 4 stars10% (47)
  3. 3 stars6% (27)
  4. 2 stars5% (21)
  5. 1 star8% (34)

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Showing 391-400 of 448 reviews
Jun 22, 2022
JezRL
5 out of 5 stars review

Great toothbrush for braces

[This review was collected as part of a promotion.] This toothbrush has been a godsend when it comes to cleaning between my braces. I've ruined so many other brushes before that never got into the hard to reach places. Definitely would recommend!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
Jun 21, 2020
sgande
2 out of 5 stars review

Looks great but not connecting to the app

The brush looks and feels great. However, no matter all the different troubleshooting methods I try, the brush will not connect to the app. Very disappointed.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Oral-B

Hello sgande, We're delighted to hear that you like the brush, and sorry that you are having an issue connecting to our app. We want to help! We recommend making sure that you update to the latest version of the Oral-B App, version 8.0.3! It's also important to make sure that your location settings are turned on (if you have an android phone) and to make sure you aren't connected to any other Bluetooth devices for the best connection. We hope this helps! Please feel free to contact us directly if you need further assistance. You can reach us at 1-800-56-ORALB (800-566-7252) M-F 9-6pm EST. Happy Brushing! Your Friends at Oral-B

May 16, 2022
Tequela
5 out of 5 stars review

Never using a regular toothbrush again!

This was my first time trying an electric toothbrush and I wanted to make sure I purchased the right one so I went with Oral B and just WOW! I love it, I'm never going back to a regular toothbrush again!!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
Sep 11, 2024
Hicks0407
1 out of 5 stars review

Doesn’t Work

I bought an iOS 7 toothbrush about 7 months ago. It has already stopped working. Poor quality?? I’m not sure, but I do know that I spent a lot of money for something that did not last.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Customer Care

We're disappointed to hear your iO7 is no longer working. With the many quality tests that these brushes have gone through, we expect them to give your smile a great clean for many years. Our team would like to see how we can assist you with submitting your brush via our 2 Year Manufacturer Warranty. When you have a chance, please give us a call at (800) 566-7252.

Apr 6, 2024
hotrod0310
5 out of 5 stars review

Amazing clean

Best brush I've ever had! Why have I waited so long to use this type of toothbrush. I'm glad i made the switch and I will buy one for my entire family!

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
Dec 31, 2022
Tom123
5 out of 5 stars review

Oral B I0 7 Review

Took a while to get use to the IO cleaning system as I have used Oral B regular spin brushes (Triumph) for years. The I0 handle is much smaller and easier to use and seems to clean better than the Oral B Triumph system.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
Jun 12, 2022
Apneighbor
3 out of 5 stars review

Too messy

I like the toothbrush as a whole but mine gets covered in toothpaste even when I rinse the brush head off when charging it. The charger gets covered in toothpaste residue too and it’s very hard to get off.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from The Oral-B Team

We understand that toothpaste and our Oral-B iO need to work hand in hand to ensure you get that complete cleaning. We're sorry to hear about this, and please be assured that we expect the toothpaste to come off while brushing. We'd like to hear from you about this, so when you have a moment, please give us a call at (800) 566-7252.

Aug 30, 2021
Troy
2 out of 5 stars review

Great brushing, but no travel charger

I get great results using this toothbrush as directed. I am pretty upset that for the amount of money I put out, there is no travel charger. I guess its back to manual brushing for my next long trip.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from The Oral-B Team

Troy, the last thing we ever want to do is to disappoint an Oral-B fan. We'll make sure to let our teams know that you would like a travel charger included in all of our brushing kits. If you have any questions, or if we can help you further, please give us a call at (800) 566-7252.

May 22, 2024
Nutellapr
2 out of 5 stars review

Charger is not smart. Will kill your battery life.

Product is fine but the charger is not smart. If you keep the device on the charger, which is super convenient, it will prematurely kill your battery. My toothbrush lasts no more than 5 seconds a month after the warranty expired.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from Customer Care

We're so sorry to hear your toothbrush is no longer holding a charge, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you. You can always store the handle on the plugged-in charger to maintain it at full power; a battery overcharge is prevented by the toothbrush. So that we can help you further, please give us a call at (800) 566-7252.

Aug 20, 2022
Denis
1 out of 5 stars review

The Travel case won’t charge ur toothbrush

Scam. It’s insane the charging case doesn’t have a battery inside . You really need to use cord otherwise it won’t charge you’re toothbrush. One of the resin I bought it , was a charging case.

Review from Oralb.com
Helpful?5G7CSZAS6ZCL13886663810
reply from The Oral-B Team

We’re sorry you were disappointed to find the charging case included with your brush needs to be plugged in for the charger to work. Extensive research and testing goes into our products, and we try to offer features that we think will appeal to our consumers, as well as describe them accurately. The brush handle battery benefits from fast charging, and a full charge will provide an average brushing time of around 10 days. Brushing times can vary between 7-14 days, depending on individual brushing behavior. Your satisfaction is very important to us, and we’d like to further help. Please give us a call at 1-800-566-7252 from 9AM -- 6PM EST Monday -- Friday.