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Customer reviews for SAMSUNG 40" Class 5-Series Full HD Smart TV for
SAMSUNG 40" Class 5-Series Full HD Smart TV
4.4 out of 5 stars
stars
2,300 ratings1,474 reviews
  1. 5 stars72% (1,652)
  2. 4 stars13% (298)
  3. 3 stars6% (142)
  4. 2 stars3% (80)
  5. 1 star6% (128)

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Showing 1,031-1,040 of 1,474 reviews
Oct 10, 2023
Reviewer name: Shelby
1 out of 5 stars
1 out of 5 stars review

Can't Connect

After spending over 1 hour trying to get the TV to connect to the app it suggested I downloag, I tried manually connecting to wifi. It refused to accapt the wifi password and kept telling me it was invalid. I reset the TV, the router, the password, but nothing work. Returing it tomorrow.

Review from walmart.com
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Dec 20, 2022
Reviewer name: Papa Jim
4 out of 5 stars
4 out of 5 stars review

Fine Technology at a Good Price Point.

We are long-time Samsung product purchasers. This is our second Samsung Smart TV. Naturally, we aren't 'blown away' by picture quality since it is still as fine as our previous unit. At 78 years of age, we just now are finding the 'Smart' part of the system to be cumbersome to use: there are so many choices of platforms to stream through.

Review from Samsung US
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Apr 24, 2021
Reviewer name: eyedoc
4 out of 5 stars
4 out of 5 stars review

Minor Changes Can Make A Good Set

Significant Features missing include: (1) Outlets: To an entertainment centre for sound, an earphone or headset plug for private viewing and the like, (2) a 3rd HDMI to allow a competitive streaming service or other services enter the system , (3) Place the USB plug outside the HDMI set for easier connection to notebooks, etc. (4) the remote: square the back for better one-handed operation (it rolls before depressing the buttons) and larger main buttons (arrows and ok mainly). Overall still a great set and good value for the money.

Review from Samsung Canada
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Jun 4, 2024
Reviewer name: Duffy
1 out of 5 stars
1 out of 5 stars review

Tuner glitch

With smart hub tv plus I only get every 5 channels. Not only is that odd but after an hour on the phone with Samsung support it’s determined everything was tried and there is no fix. The large Samsung in the other room works fine, I get all smarthub channels.

Review from Samsung US
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Mar 1, 2021
Reviewer name: MIke
3 out of 5 stars
3 out of 5 stars review

No Hulu

HULU app is shown in the ad pictures but is not on the TV. We went off of cable and went all streaming. I own 5 other Samsung TV's and have always loved them. We bought this to go in the bedroom. TV works great but HULU is not available on the app store for it. Samsung can do nothing about it and HULU says it is not compatible with this TV. If you dont use HULU its a great TV

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Jun 22, 2023
Reviewer name: CATC
1 out of 5 stars
1 out of 5 stars review

SAMSUNG IS NOT THE QUALITY THAT IT USED TO BE

IF I COULD GIVE ZERO STARS, I WOULD! I SET UP THIS TV BRAND NEW OUT OF THE BOX AND WATCHED 4 HOURS OF TELEVISION. THE SCREEN FLICKERED AND THE TV SHUT OFF. WHEN I TURNED IT BACK ON, THE LOGO CAME UP AND A GREEN HORIZONTAL LINE STREAMS ACROSS THE SCREEN AS IF THE TV IS TRYING TO REFRESH ITSELF. THEN IT STOPS AND SHOWS A USB DRIVE ICON AND THAT'S IT. I'VE TRIED TO DOWNLOAD SOFTWARE UPDATE TO NO AVAIL. I PURCHASED A NEW FLASH DRIVE AND DOWNLOADED/UNZIPPED THE UPDATE SOFTWARE TO IT AND STILL NOTHING. LET'S SEE IF I GET ANY RESOLUTION FROM SAMSUNG SUPPORT SINCE MY NEW TV IS STILL UNDER WARRANTY.

Review from Samsung US
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Oct 10, 2023
Reviewer name: TFarwell
4 out of 5 stars
4 out of 5 stars review

Great TV

i use the tv with a samsung sound bar (2.1) in a tv cabinet and it works great in our bedroom. so, i really can offer no opinion on the sound but the picture is absolutely superb but you really need to change the default picture setting to "dynamic", otherwise it's a bit dark and less crisp. i like this version of the remote vs. the newer remotes with limited keypad options. i also use the optic audio cable whihc makes a big difference on the sound clarity. overall, very satisfied.

Review from Samsung US
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Nov 26, 2022
Reviewer name: jackie
1 out of 5 stars
1 out of 5 stars review

please avoid.

worst tv ever. sensor for the remote did not work well at all. it took being in a specific position to get the remote to work. then it just stopped working altogether. then my firestick stopped working in the tv and it refused to stay on my wifi. i’ve had the tv for almost two years and i’m finally happy that i’m replacing it.

Review from walmart.com
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Dec 18, 2020
Reviewer name: Damian
1 out of 5 stars
1 out of 5 stars review

Does not stay connected to WIFI

my tv set does not stay connected to the network. when i turn the tv on, i get a network error message that my tv is not connected to wifi. the instruction on screen says to either unplug the router or the tv. the first time it happened and did as instructed, but then the same thing happened. it happens each time i turn the tv back on. all other equipment connected wirelessly to the same network (another samsung tv included) stay connected without any need to unplug them or resetting the router. when i turn them on. i am so frustrated with this tv set that i am returning it back to the store.

Review from Samsung US
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Jul 24, 2022
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Maybe they should call it Samson?

a recent lightning strike took out our only sony (as well as our stereo and sound system). our two samsungs came through it without a scratch! we replaced the sony with a third samsung. it makes me recall the old timex ad “takes a lickin’ and keeps on ticking “. our dvr/u-verse box got toasted, and our 45” samsung connected to it was just fine! maybe they should consider renaming the brand samson!

Review from Samsung US
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