Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 40" Class 5-Series Full HD Smart TV for
SAMSUNG 40" Class 5-Series Full HD Smart TV
4.4 out of 5 stars
stars
2,300 ratings1,474 reviews
  1. 5 stars72% (1,652)
  2. 4 stars13% (298)
  3. 3 stars6% (142)
  4. 2 stars3% (80)
  5. 1 star6% (128)

Member photos

  • +24 images
Sort by |
Showing 1,021-1,030 of 1,474 reviews
Feb 26, 2023
Reviewer name: Georgie
2 out of 5 stars
2 out of 5 stars review

Great TV; Unusable Interface; As a Smart TV, It’s

I bought this TV for its “smart” features; we wanted a TV without boxes, cables, etc. well, navigating the “smart” aspect of this otherwise excellent TV is so awkward and clunky, it defeats the whole purpose of having a smart TV. I’ve had to install an Apple TV atop the unit because the “smart” function is so incredible dumb it is unusable.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Feb 1, 2021
Reviewer name: Ccmmy
2 out of 5 stars
2 out of 5 stars review

Not what I expected

i have owned other samsung tv’sand this one was by far the most complicated and not user friendly. for one, i dont have cable and stream tv. i use hulu for my streaming and it is no where to be found. i looked on some forums and it said there is some kind of setting but i was unable to figure it out. by reading the forums as well it is a known problem that has not been fixed. i ended up spending money on a roku device just to get it to work. as of now if i do need to get another tv in the future i would consider another brand. it’s disappointing as i love my other samsung tv.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Nov 6, 2019
Reviewer name: SuzieQ
5 out of 5 stars
5 out of 5 stars review

Great tv, great price! Walmart made it easy!

I was looking for a new smart tv for my bedroom. After shopping around I found a great deal on this Samsung 40". The price was great and had free delivery. It arrived on the day it was scheduled and I even received a notice saying it was delivered. The picture quality is good and so is the sound. I would definitely buy it again and surely from Walmart!

Review from walmart.com
Helpful?66IMXADRGEEH13885868553
Jan 2, 2021
Reviewer name: Genie
3 out of 5 stars
3 out of 5 stars review

Almost what I wanted

there is clearly a software problem with this tv. everything else about it is wonderful except, every morning i have to re-enter my wi-fi password because it disconnects overnight, and no matter what i try to do it does not store my password and reconnect me with a simple click. i have to manually enter my password, and it is so frustrating. i am losing faith in this brand.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Jun 24, 2020
Reviewer name: HADESSA
4 out of 5 stars
4 out of 5 stars review

Great tv. Nice pic and sound, although at times...not often the sound stops when I?m watching Netflix, and I rewind it and the sound usually comes back. Wish it came with two remotes, as a back up, because the tv doesn?t have any buttons so if you lose the remote you can?t do anything....but buy a new remote lol \n\nGreat tv tho

Review from walmart.com
Helpful?66IMXADRGEEH13885868553
Mar 5, 2021
Reviewer name: Tamara
2 out of 5 stars
2 out of 5 stars review

Smart tv capabilities

it was important that i bought a tv that was made by a company with a good reputation. i need a smart tv to sign into hulu, prime video, netfix and many others. unfortunately, i am limited. this tv does not allow me to sign into hulu and some other important apps. i had the geek squad attempt also, this tv doesnt have the capability to do so. i have had to buy a roku to access these apps. i am not happy about that situation.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Dec 30, 2020
Reviewer name: MegG
1 out of 5 stars
1 out of 5 stars review

No Hulu?

picture and sound were good, but i returned this product. not user friendly at all, and no access to multiple streaming platforms that i use regularly. specifically hulu and nhl tv. samsung is supposed to provide all this great access but how do they not have hulu available?

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Jun 12, 2022
Reviewer name: PeaceDog
2 out of 5 stars
2 out of 5 stars review

Meh

i really like how it added all my apps from mt other smart samsung tv. setup was a breeze. login and it copies all the content from your account, this was a blessing. picture quality tho is not that great. scenes in the dark result in pixelated messes. i cant find anywhere in the settings to try to correct it. also get some mild motion blur from time to time. sound is very underpowered, at 100 its still not really loud. the tv is what it is, a decent, cheap tv. you get what you pay for. its good for the price, just dont expect cinema quality, eye dropping picture like you’re accustomed to with some of the bigger, beefier samsungs.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553
Jan 6, 2021
Reviewer name: Tameka
2 out of 5 stars
2 out of 5 stars review

Perfect when it works...

The picture is great the volume is good all yhays great. The issue i have is that tv freezes. A LOT. And when it does the only way to make anything happen is to unplug it. The remote won't power it off. I only find 1 button on the back of it. It's mounted on the wall so I can't see the top of it, but I can't find power or volume buttons. God forbid I cant find the remote. If it wasn't mounted I'd return it. I didnt think a digital TV would be such a problem because of the amount of tech we use already. It seems to like Netflix most. Other apps don't work near as long. it also responds slowly when buttons are pressed on the remote. Of course if you press again thinking you dodnt press hard enough, you over shoot every time. I wouldn't recommend this item.

Review from walmart.com
Helpful?66IMXADRGEEH13885868553
Dec 11, 2024
Reviewer name: Disappointed Samsung Fan
2 out of 5 stars
2 out of 5 stars review

Read Product Reviews Before Purchase!

Should have done more research and read more reviews. Trusted Samsung to provide the best features and quality but have been disappointed more than once over ease of use, and just really annoying little things. Have had several issues with remote turning power on. Once the TV is on, all buttons work fine. Trying to turn TV off is another tricky and annoying situation. I'm very disappointed with Samsung because I've always recommend & trusted their reputation. But after reading other customers reviews I guess it has a reputation of disappointing a lot more people than I thought. I would have felt much better if everyone else thought it was amazing and wonderful but many people are extremely unhappy with a wide variety of problems.

Review from Samsung US
Helpful?66IMXADRGEEH13885868553