setup was a pain. i selected setup with voice assist. i was like listening to the chipmunks in a foreign language a even higher speed. the paperwork was no help and i didn't want to download an app. after an hour of guessing what to do next i finally was able to complete the setup. quality is great and my wife and i were replacing our previous samsung which suddenly went black after only three years.

i bought this tv for a specific reason to pair up with my cable & it doesnt. i cant even get hulu on here. i just boyght it & was nor aware it was a 2018 model. hopefully ill be able to return it. it should have all of the same apps as the newer models.

I bought this TV for its “smart” features; we wanted a TV without boxes, cables, etc. well, navigating the “smart” aspect of this otherwise excellent TV is so awkward and clunky, it defeats the whole purpose of having a smart TV. I’ve had to install an Apple TV atop the unit because the “smart” function is so incredible dumb it is unusable.

i have owned samsung tv's for several years and i purchased this one to replace another samsung which i really liked but needed a new scree as it was damaged by carelessness. this new was very disappointing. i dislike the remote as it is cheesy and has way too many buttons, i have since bought one that was similar to the one i had with my previous tv. i also hat the way the tv always resets to samsung's channel and i cannot remove it from the options. will think twice before ordering another samsung without seeing it and testing in a store first.

I bought this 40" Samsung several weeks ago and am satisfied with it - it was relatively easy to set up and works just fine. I really like the remote control that came with this model as well as the instruction/information booklet. When we did encounter a problem, we found the Samsung contact phone number on the back of the booklet and were able to speak to a real person who was very helpful.

I just replaced my Samsung 40” television that burned out after 13 years. My new 40” (2019) has a great picture and good audio. I have a cable receiver that I much prefer over streaming a bunch of random networks. Which brings me to the 4-star rating. I don’t want to see a row of available streaming channels across the bottom of the screen when I turn on the set. And the remote has too many buttons, so I use the one supplied by the cable provider. When it comes to “gadgets” and features, sometimes less is more.

I like the television a lot, but there are areas which need improvement. The app bar icons across the bottom of the screen are too small and difficult to see which icon is being selected. Either the bar needs to be bigger overall, or a selected icon needs to "grow" more so that we know what app is being selected. Another improvement is that the button layout on the remote is poorly designed. The rewind, fast forward, play, and pause buttons are located at the bottom of the remote and are very difficult to manipulate with one hand while holding the remote.

we like the tv very much. the remote is frustrating…the buttons used the most are the smallest, and the giant buttons the ones i always unintentionally hit take me places on the tv where i dont want to be. seeking a replacement remote with something user friendly. any suggestions from others with same complaints???

the product is good for basic use and for the price i got it for, i cant conplain too much. i just would prefer more storage space for apps and more app availability (no cruncyroll, no the cw, etc.). also wouldnt mind if my tv would let me connect to my bluetooth earphones so i could listen to tv while my bf sleeps. it does have really good sound and picture quality (compared to my last tv). basically, buy at your own preference.

love my new tv. it had more options than i anticipated. my only complaints would be, the icons are too small to easily see which channel option you are on and when i use the left & right arrows to move the tab, it goes too fast and passes up what i want. i can eventually get there. i was pleasantly surprised by all the channels that came with it. love drybar!!!