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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 741-750 of 796 reviews
Aug 17, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too firm!! I need plush back hurts

Too firm!! I need plush back hurts

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 4, 2021
Reviewer name: Jen87
3 out of 5 stars
3 out of 5 stars review

Firmness

I really thought that with a medium firmness, the bed would be soft. It is hard and firm.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Apr 12, 2022
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Very comfortable for the price

Helpful?70GQ544Y4G6E13885204536
Dec 4, 2021
Reviewer name: Epack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Affordable and great quality

Comfortable and easy to set up

Helpful?70GQ544Y4G6E13885204536
Jul 24, 2021
Reviewer name: Nana 9
3 out of 5 stars
3 out of 5 stars review

Too soft for me

Bought this last week, slept on it for a week. too soft for me.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi Nana 9, thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Jul 26, 2020
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Restful Sleep

Was very surprised when I saw the box, however, am very happy with my new Serta Mattress

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hello Pat, thank you for the positive feedback. We are glad to hear that you are happy with the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress. Thank you!

Jul 24, 2021
Reviewer name: ginnym00
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazed

Great bed. Easy transport, the bed was ready to sleep on within an hour. Very, Very comfortable

Helpful?70GQ544Y4G6E13885204536
Jan 19, 2021
Reviewer name: Brewski1969
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

Excellent night sleep and very comfortable mattress.

Helpful?70GQ544Y4G6E13885204536
Aug 12, 2021
Reviewer name: TW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good buy for guest room

Great quality mattress. Guest were pleased and slept very well.

Helpful?70GQ544Y4G6E13885204536
Apr 12, 2024
Reviewer name: Dave B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E13885204536