The mattress gave me a great nights sleep right out of the box, no sore shoulders, no sore hips. To make the mattress even more plush I bought the Serta 3” Cool Nights Gel mattress topper and it is like sleeping on a cloud! I couldn’t be happier. The price for both was very reasonable.

to be honest the first couple of weeks on this bed I considered returning! IT was just too FIRM.. I took the cover off and put on a regular fitted sheet after the first couple of days. After that it started to soften up a bit.. Now it is Wonderfull to sleep on. I have severe arthritis and scoliosis. so getting the right bed was important to me. I have less pain now than I did with a regular pillow top mattress. This bed is also very affordable...

We purchased this mattress for our camper. We received the mattress today and took pictures as we opened it. I looked at a lot of mattresses before ordering and decided to go with this one since it had really good reviews. And another factor was we would be able to take back to Sams if I did not like unlike others ordering off the internet. I was worried it would not expand the full 12 inches but it did in only 3 minutes. I was amazed. I only laid on it for a little while and it is soooo comfortable I did not want to stay on it to not disrupt it fully finishing the setup but after reading the instructions it says you can immediately sleep on it. After sleeping on it for a night or so I will update the review further. It is well made and was packed very well. Very happy with it so far.

Super comfortable bed. I’ve purchased a king sized before and has been the best bed for myself. Bought this queen sized bed for my guest bedroom and it did not disappoint. There is a distinct smell but after a few weeks it’ll disappear. Would definitely repurchase in the future. Highly recommend.

Bought this mattress-1st day had a crease here it was folded and never disappeared, called Serta the 1st day-they said wait 24 hours, then they said 48, then another call 72 hours--we have waited 8 weeks for them to respond with a solution after picture after picture and 5 emails and phones calls -now they will replace for an additional $85.00 -never buy a Serta memory mattress--got a Casper and was perfect right out of the box!!

I own two of these and they are great but not completely the same firmness. The first was bought in person in the club last summer and it was good but not quite as firm as I would have liked. The second one I got shipped to my home from Sams Club .com and that one is slightly firmer. I love them both I sleep on the first one every day and the second one is at a cottage up north that I use on weekends.

Bought it in club. It will only expand to 10 inches, not 12 inches. If I wanted 10 inches, I would have paid less money for the 10 inch mattress. SERTA won't help if you don't buy it off their website, they send you back to talk to SamsClub. Club says you have to wrap it in plastic shrink wrap and find a way to drive it back to the Club. So if you don't own a Truck, then there's no way a Queen size mattress is going to fit in your car to return it. There is no way to shrink it back up. Ugh... All you get from samsclub is SORRY.

I bought this mattress less than 2 weeks ago and have already returned it. It was extremely firm, like sleeping on the floor. It never expanded to 12 inches, 9 1/2 at best. Unzipped the mattress cover and it was 2 layers and not 3. Would not recommend this product at all.

I brought this bed 6 days ago despite the not so good reviews. Finally slept on it lastnight. The worst sleep ever me and my husband tossed and turned all night. My back and neck are killing me. By the way i have no back or neck issues. The bed was hot, extra extra firm, had no give, and stiff. I literally felt like I was sleeping on top of wood planks.

Was skeptical at first but my daughter bought this mattress in a King Size and highly recommended it. The mattress was simple to install, leaving it in the plastic and placing it on my base first before cutting the plastic away. The mattress is firm and extremely comfortable. I am a side sleeper with Fibromyalgia who typically tosses and turns, and though this mattress is recommended for back sleepers, I find it to be perfect for me. It relieves my pressure points and alleviates the need for tossing and turning, thereby providing a more restful sleep. This particular mattress does not provide support on the sides of the mattress for sitting on the side but I found that easy to get used to. Very happy with my purchase.