This mattress is my absolute favorite. Not only do I long to be back in my bed every time I’m traveling, everyone who visits me, wants details on my mattress. I’ve had 3 family members buy one after visiting.

After a three weeks it has already developed areas that are depressed and will not rebound. I weigh 180 at 6ft 2in. Expected a little bit better quality.

Very disappointed waited at least 10 hours since we left the house and it never passed 10” definitely not the 12 they claim. Quite hard too not as soft as others very poorly described

Nice and firm but not too hard. I have a bad back so I usually wake up stiff and sore in the morning. This mattress has greatly reduced that and I usually wake up pain free.

Purchased this about 3 months ago. Very convenient to ship and easy to unpackaged. Mattress immediately went into correct shape and form. We used on a platform bed so did not need a box spring. Very comfortable so far and good price for value.

It was so EASY to install from the way it was packaged, to the rollers on the box, to maneuvering the mattress into place and then letting it expand. Grateful to Serta for that.

Never expected such a bad experience, very disappointed with this mattress and with sam’s club customer service. The mattress never reached the 12’ inch high and couldn’t get help at all

When you sit on the side of bed it feels very firm. When you lay on it, it feels very firm, then you sink down in it and it feels great. A good buy for the price.

I purchased this mattress in 2021, and for the price, it was a decent option that provided good support initially. As a heavier sleeper (5'4", 250 lbs at the time), I noticed it began losing support after 1 to 2 years, leading to more back, hip, and sciatica pain. I've continued using it because the discomfort wasn't constant, and after losing weight, it felt better for a while. However, after nearly five years, I've decided to replace it. The mattress no longer feels as supportive as it once did, even when sleeping on different areas of the bed. Overall, it's not a bad mattress for the price, but I wouldn't recommend it for heavier individuals or anyone needing long-term support for back, hip, or sciatica issues.

With this being my 1st memory foam mattress I’m not sure what though it would be, but it is uncomfortably firm, to the point where I would rather sleep on my air mattress instead. If you like firm mattresses then this is for you. If not, then please keep looking.