I bought this bed almost a year ago and I just love it. I no longer wake with back pain nor leg aches...I slept amazing...and being memory foam when my husband or the dogs move the bed doesnt move. I am going to buy another for my vacation home for my company.

Sams keeps deleting my reviews! Recieved a used mattress with head stain, butt dip, and flattened side. Was in an unmarked box and clear bag that was shrink wrapped Now have to rebox which is impossible to return via fedex, or gl to sams club store to return a 125# mattress.

We took a chance on this and bought it online from Sam's, sight unseen. I'm so glad it worked out. It's a wonderfully comfortable bed and we've been sleeping good on it. Our last memory foam mattress lasted about 7 years... This has a 10 year warranty.

This product is a memory foam & latex foam mattress. I don't believe it's a hybrid. I don't think there are coils in it. It comes delivered in something like a 2x2x4 cardboard box. The mattress is vacuum packed in plastic, folded in half, and rolled up. Once you cut it open, you have to let it expand for a few hours, even a day would be good. I would recommend that you don't throw away your old mattress just yet! After opening the new one, let it sit in the garage for 2 weeks prior to using, as the outgassing fumes are terrible and most likely not good for your health. After replacing the old mattress with it, you should run an activated charcoal air filter in the room for a couple months to take out the remaining VOC's that outgas.

I brought this bed 6 days ago despite the not so good reviews. Finally slept on it lastnight. The worst sleep ever me and my husband tossed and turned all night. My back and neck are killing me. By the way i have no back or neck issues. The bed was hot, extra extra firm, had no give, and stiff. I literally felt like I was sleeping on top of wood planks.

i have bought 4 of these mattresses, or at least i tried to. the first one i bought was a king and queen. after hearing amazing reviews i figured i’d give them a chance and after unboxing them and waiting the 48 hours they didn’t blow up all the way and they weren’t comfortable. after being sad about it a month later, a friend told me they got another and it was great. silly me, i decided to give it another shot and i got a full sized since i wouldn’t be sleeping on it regularly. this one actually did inflate but there was a tear on the side of it that i didn’t notice for about a week. i’ve heard so many great things about these mattresses so it was sad to have this happen. lastly, i got one more which was for a family friends birthday present because, against what i said, she wanted to try it out. and no surprise, it didn’t inflate. my fault for believing in the company but i wouldn’t recommend them. luckily, sams club refunded me for the mattresses and we just discarded them ourselves. i wouldn’t recommend these boxed mattresses.

We bought this mattress 3 months ago and have really tried to like it. My husband cant sit on the side of it without sliding off and hates it. And I have horrible difficulty turning from side to side while lying on it because I just sink into the bed and just this morning I couldnt even get out of bed without help from my husband. (Truth be told I am not a tiny woman, more like a 2xl, but I have never had this trouble with any mattress including cheap air mattresses.) So, we chatted online with Sams and they gave us a Sams/Serta number to call. We called and gave them all our information. Supposedly in a week or two someone will call us to arrange a pick up and then we have to call back with a pick up number and they will credit our account. Then we will move our 10 year old worn out mattress back to our room and maybe we will have an ok nights sleep until we can by a better one. What a hassle. I am not sure I like this whole bed in a box idea! Really not sure memory foam is all its cracked up to be. I think we will end up doing the old fashioned thing and go to a mattress store if and when Sams ever picks up this thing. So if you like a really super soft mattress this might make you super happy. Otherwise, think again.

I got this mattress Feb 2018 and while it was comfortable at first that's not the case any more. Mattress seems to get some what deform and is not comfortable anymore. Waking up to back pain almost daily. I try to refund/exchange at the store but they told me it needs to be handle by the serta team. I call them and while they seem to care, i got an email a day later saying they can't do anything and it needs to be handle by the store. Went back to the store and guess what? They want serta to handle it. Nobody wants to take accountability for it.

I bought this mattress yesterday. I returned it this morning. Thank God Sam's has an awesome return policy. So what's wrong with it? It feels like I slept in a sinkhole. It's also super hot. Cooling foam does not work. I woke up and ran to take a shower. So, if u like sleeping in a hot sinkhole, buy it. Otherwise, serta makes other amazing products.

Not sure why other people have had size issues but this mattress DEF expanded after several hours to 12". We did lay it flat on the low profile box spring and didn't sleep on it for a day. And another person saying the cover couldn't be removed to be washed is wrong...there's clearly a zipper for removing the cover on the bottom of the mattress. It doesn't get easier to buy than this...box has handholds and wheels so you just pull it to your truck or SUV and load 'er in! Slept great on it and for the $, it can't be beat. Sure, I had a $2700 Temperpedic full foam in past....but it was warm and while I dont sink as deep in this Serta as I did in the Temper, I didn't notice while sleeping or waking without any aches. SO...money saved and value received.