Very firm. Easy ship directly to my home. A bit heavy box. FYI. put box on bed location and open box. Mattress will open up on it's own. Had free shipping. Easier than getting at store.

I was impressed at how easy it was to order this mattress and have it ship within days. The mattress is nice, it feels the same as everything I tested. Consumer Reports rates it high in its category.

The mattress came quickly. It unpacked easily. It is VERY comfortable. I like that it is pretty light weight. It is much simpler to make than my earlier model of memory foam that weighed a LOT.

I purchased this mattress about three weeks ago and it has only risen to 10 1/2 inches so far. It feels good but I ordered it because of The Consumers Report and the fact that it was suppose to be 12 inches. It is too low for me.

I ordered on line. I live in a condo so this was a perfect choice. Honestly it is hard to get out of bed every morning. The most comfortable mattress I ever owned!

This bed is Okay, i brought the same Serta back in 4 years agot. This new product are not beat the old quality. I like more the old product. This is a quite soft, ...

So very comfortable. I purchased and used this product for over a year. I sold my home and all the furnishings. When I purchased my new home, I bought this mattress again. Highly Recommend to all my friends.

Mattress was easy to deal with up a spiral stairway. It came in a box. opened the box and cut the plastic wrap. The mattress did the rest. It unfolded, puffed up and is giving a good nights sleep!

The best... Second one I have purchased. I fall asleep in 30 seconds! Don't forget to buy the Serta Power Chill mattress protector which helps alleviate hot spots. I recommend this mattress to all my family and friends.

We have had the bed for about 3 weeks now and love the way we sleep on it. My wife and I are side sleepers and it is firm enough where it needs to be and soft enough to give with hips and shoulders.