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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 111-120 of 796 reviews
Sep 14, 2020
Reviewer name: Ceci
1 out of 5 stars
1 out of 5 stars review

Awful

Hard as A Rock. I like firm beds but woah! It smells Awful! Instantly smells of chemicals, whole house smelt awful. Had it unzipped and airing out still didn’t work. Returned!!!! Don’t waste money please.

Helpful?70GQ544Y4G6E13885204536
Jan 29, 2024
Reviewer name: Kdogg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

We purchased this mattress on our son’s recommendation. He said this mattress surpassed any other bed in a box mattress he’s tried lately. He wasn’t wrong! Great mattress!!

Helpful?70GQ544Y4G6E13885204536
Aug 19, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice bed for the price.

We purchased this mattress for our RV. It is comfortable, not too firm but good support. I sleep well and wake with no backache. Only con would be the foam smell has taken a while to go away. The smell does not bother my husband though.

Helpful?70GQ544Y4G6E13885204536
Jun 15, 2021
Reviewer name: Bara
5 out of 5 stars
5 out of 5 stars review

Great Mattress

This is a really good mattress if you're looking for one on the firm side, it is super comfortable, back & shoulder pain are almost gone after less than a week.

Helpful?70GQ544Y4G6E13885204536
Feb 4, 2025
Reviewer name: BLS1234
1 out of 5 stars
1 out of 5 stars review

FIBERGLASS

This mattress contains FIBERGLASS. Below they stated they do not but we quickly learned last night that they do. My son, my husband and I woke up all itchy because of it. NOT OKAY

Helpful?70GQ544Y4G6E13885204536
reply from Serta Team

Hi there, we are sorry to hear about your experience with the mattress. For context, the Fire Barrier serves one primary function, to prevent the spread of fire. Two components help to achieve this. A char layer which creates a non-toxic barrier to oxygen and para-aramid fiber which combines strength and thermal protection for the mattress core.In some instances, we’ve elected to use a fire barrier made of para-aramid fiber (i.e. continuous glass filament) in lieu of harmful fire retardant chemicals.This layer does not contain known harmful chemicals and is non-toxic. The fire barrier is intentionally designed to meet US fire safety laws without being seen or felt, but to very much be helpful in the event of a fire. It is typically sewn into the mattress panels, or placed on like a sock around the product, depending on the type of mattress you have.Our best recommendation is to keep the cover on the product as suggested on the tag, and this will help to avoid any damage to the fire barrier. For more assistance, we recommend reaching out to your retailer.

Feb 16, 2022
Reviewer name: Serta sleep to go
1 out of 5 stars
1 out of 5 stars review

beware worst mattress ever

I bough a queen and a King they are both as hard as a rock, I was expecting something a lot better form Serta and It’s 10” not 12” they both are going back to Sam’s club. What a waist of time having to bring them back to Sam’s.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

May 12, 2021
Reviewer name: s8a2m6s8
3 out of 5 stars
3 out of 5 stars review

Serta to go gel

Very comfortable, does get hot/would recommend a serta cool mattress cover. Down side, mattress only expanded to 10” instead of 12” even after a wk & 1/2.

Helpful?70GQ544Y4G6E13885204536
Aug 26, 2018
Reviewer name: TPham
1 out of 5 stars
1 out of 5 stars review

Bad choice!

I bought this mattress 3 months ago and it's already sagging and soften. My back hurt so bad, I couldn't get up in the morning. I has 10 year warranty but only after 3 months it's sagging and deformed. Don't buy it or you'll be sorry.

Helpful?70GQ544Y4G6E13885204536
Aug 22, 2021
Reviewer name: CZBDLLC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have bought 3 of these

Very happy with this mattress. I have purchased 2 kings and a queen. All have been perfect. It’s a firm memory foam which I find to be very comfortable to sleep on. Not too squishy like I’ve experienced on other brands.

Helpful?70GQ544Y4G6E13885204536
Feb 12, 2022
Reviewer name: Ray
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serra 12 inches memory foam

Amazing products we were suspected when we saw that small box in our driveway, expecting a queen Mattress. But after reading the instructions and let it take place we are really satisfied this mattress is really comfortable

Helpful?70GQ544Y4G6E13885204536