Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

Member photos

  • +35 images
Sort by |
Showing 121-130 of 796 reviews
Apr 20, 2021
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Great sleep for the obese

I weigh about 450lbs. I usually wake up every 1 1/2-2 hours in my old mattress. Since day one I've slept through the night peacefully waking up only once a night.

Helpful?70GQ544Y4G6E13885204536
Nov 25, 2021
Reviewer name: Marc
1 out of 5 stars
1 out of 5 stars review

Mattress "tacos" after a year

I have had this mattress just over a year. A couple months ago it started sink in the middle, causing you fall towards the middle of you sleep on one side. This makes it very difficult to sleep.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi Marc! Thank you for taking the time to let us know about your recent experience. We're sorry to hear that you are having issues with your Serta SleepToGo 12" mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 11, 2026
Reviewer name: Melissa
3 out of 5 stars
3 out of 5 stars review

Affordable not always the best

Save up your money and buy a better mattresses. This is hot especially in summer heat in Texas. I wake up a lot burning up. This is owning it for 3 years and it's still hot. We are not looking into buying a coil mattress with no memory foam.

Helpful?70GQ544Y4G6E13885204536
Feb 7, 2018
Reviewer name: GMA430
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what my back needed!!

We are so glad we bought this mattress!! After looking at several different mattresses we decided on the Serta Sleep To Go and are very happy with our decision. It took a couple of nights to get use to the mattress but we've had it about a month now and wouldn't give it up. We both woke up with backaches every morning with our old mattress and now we wake up feeling great!!! Love this mattress;)

Helpful?70GQ544Y4G6E13885204536
Feb 19, 2018
Reviewer name: tesseractr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good.

When I rolled this thing out on the bed and cut one end of the bag open, it started expanding so quickly I had trouble cutting the bag off fast enough to keep up with it. In less than two minutes, it was at full thickness. It didn't have any of that new mattress stink, either. I have joint damage to my right hip and shoulder which would bother me if I rolled over onto that side, but after sleeping on this mattress for about three weeks, I haven't noticed any trouble lying on my right. Much more comfortable.

Helpful?70GQ544Y4G6E13885204536
Jan 28, 2018
Reviewer name: SleepingsoundlyinMaine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best night sleep! Ever!

We are 21 days into sleeping on this mattress. Our last mattress needed to be replaced. This memory foam luxury mattress allows you to get out of bed and not have a back ache. My husband feels that is is too firm but he is getting use to it. We are very satisfied with this purchase!

Helpful?70GQ544Y4G6E13885204536
Sep 25, 2018
Reviewer name: Sheri68
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress!

I have had major back problems for quite a while, and needed a new mattress. I did a lot of shopping around and when I saw this one go on sale I decided to try it. After the first night sleeping on my new mattress, I got up and actually had no back pain. Just hope this holds out like it has started. Love this mattress!

Helpful?70GQ544Y4G6E13885204536
Mar 24, 2021
Reviewer name: lzgram
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best bedding purchase in decades!

I purchased this mattress because a family member also purchased it and loved it. I have colorectal cancer and sleeping became difficult with the radiation and chemotherapy protocols used to treat my cancer. This mattress has been amazing in the comfort, support and coolness. I've seen more expensive mattress, but not better. This mattress has been much more than advertised. I'm very glad I purchased it.

Helpful?70GQ544Y4G6E13885204536
Sep 9, 2021
Reviewer name: Annie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not as firm as the full size.

Loved my full size mattress so I bought the same one in queen size. This queen is much softer and there is less side support than the full size mattress. It still supports well, it just isn't as firm. Also, it took 34 days and a call to the Serta Pro team to be delivered. Honestly think they forgot my order...

Helpful?70GQ544Y4G6E13885204536
Mar 5, 2020
Reviewer name: Annick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support, great price!

My husband and I were shopping for a new bed. After several stops and finding prices to be so high at other stores, we stopped in at Sam's and on an impulse went to check out their beds. My husband immediately loved the supported feel of this bed. I was used to our Sealy Posturepedic Pillow Top that we'd had for 12 years. The price of this bed was too good to pass up. I figured at worst, it would be a guest bed! Well fast forward a month and we've both had the best sleep we've had in years. The support on this bed is awesome. We are both in our mid 40's and we've started to have small aches and pains - NOT with this bed! It is not too firm and not too soft. Our Sealy mattress cost us well over 1200.00 12 years ago! Set up was a breeze. We opened it at 6:00 am and slept on it that night at 10:30pm and it was fully expanded. No smell, no issues!

Helpful?70GQ544Y4G6E13885204536