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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 101-110 of 796 reviews
Oct 3, 2019
Reviewer name: meme1137
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

VERY HARD!

it is Very Hard with only a little give, easy install comes in a box rolled up. if you firm beds this is a great one for you!

Helpful?70GQ544Y4G6E13885204536
Aug 11, 2021
Reviewer name: jc
1 out of 5 stars
1 out of 5 stars review

stay away

I wish I would of believed the reviews, not sure what it is but this mattress is firm yet it sinks half your body. Hard to explain, when we wake up our backs are so sore. I really regret getting rid of our old one for this. Wasted money

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Nov 25, 2021
Reviewer name: Marc
1 out of 5 stars
1 out of 5 stars review

Mattress "tacos" after a year

I have had this mattress just over a year. A couple months ago it started sink in the middle, causing you fall towards the middle of you sleep on one side. This makes it very difficult to sleep.

Helpful?70GQ544Y4G6E13885204536
reply from Supplier Response

Hi Marc! Thank you for taking the time to let us know about your recent experience. We're sorry to hear that you are having issues with your Serta SleepToGo 12" mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 14, 2020
Reviewer name: Chica
5 out of 5 stars
5 out of 5 stars review

Able to sleep again!! Love it!

This mattress is wonderful, I'm able to sleep again, works well with my kids since they move a lot I'm stable to sleep well when they are in bed with me. Is comfy, cozy, stable. Love it!

Helpful?70GQ544Y4G6E13885204536
May 12, 2021
Reviewer name: s8a2m6s8
3 out of 5 stars
3 out of 5 stars review

Serta to go gel

Very comfortable, does get hot/would recommend a serta cool mattress cover. Down side, mattress only expanded to 10” instead of 12” even after a wk & 1/2.

Helpful?70GQ544Y4G6E13885204536
Jun 15, 2021
Reviewer name: Bara
5 out of 5 stars
5 out of 5 stars review

Great Mattress

This is a really good mattress if you're looking for one on the firm side, it is super comfortable, back & shoulder pain are almost gone after less than a week.

Helpful?70GQ544Y4G6E13885204536
Mar 17, 2018
Reviewer name: Bulldog
1 out of 5 stars
1 out of 5 stars review

Unbelievably Firm

We tried this mattress but had to return it after the second night. It was like sleeping on the floor. Sam's Club gave us no problems with the return.

Helpful?70GQ544Y4G6E13885204536
Sep 14, 2020
Reviewer name: Ceci
1 out of 5 stars
1 out of 5 stars review

Awful

Hard as A Rock. I like firm beds but woah! It smells Awful! Instantly smells of chemicals, whole house smelt awful. Had it unzipped and airing out still didn’t work. Returned!!!! Don’t waste money please.

Helpful?70GQ544Y4G6E13885204536
Apr 20, 2021
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Great sleep for the obese

I weigh about 450lbs. I usually wake up every 1 1/2-2 hours in my old mattress. Since day one I've slept through the night peacefully waking up only once a night.

Helpful?70GQ544Y4G6E13885204536
Oct 8, 2023
Reviewer name: R G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Matress

We were not sure how a matress in a box would be, but have been quite happy with it. We don’t wake each other up when getting up at night and it is very comfortable.

Helpful?70GQ544Y4G6E13885204536