We’re so happy to hear you’re enjoying your second Ninestars trash can! It’s great to know the automatic lid and long-lasting battery are making things easier and helping keep odors contained. Thank you for trusting us for multiple bathrooms. We really appreciate your recommendation!

We love your enthusiasm! 😄 It’s great to hear our trash can is hitting the mark and bringing a little extra convenience to your space. Thanks for sharing the positive vibes—our goal is always to provide hygienic, smart, and reliable solutions that make life a bit easier.

We’re happy you love the shiny burgundy color and how well it works! Thanks for choosing Nine Stars—where hygiene, technology, and transparency meet great design.

Thanks for sharing your observation, Marilyn! We appreciate the feedback and understand how color expectations can make a difference. We aim for products that are stylish, hygienic, and practical, and your input helps us improve.

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at support@ninestarsusa.freshdesk.com. We would be happy to assist! -Nine Stars Group

Thanks for your feedback! We’re glad you love the color and that the lid is working smoothly and quietly. We appreciate your note about size—your input helps us improve for the future.<br /><br />If you have any questions or need assistance, feel free to reach out at info&#64;ninestarsusa.com.

Hi there,<br />I am so sorry to hear that you have experienced this issue. Unfortunately, placing the unit inside of a cabinet or under something that will trigger the sensor can be problematic. I would like you to know that we are always looking for new ways to improve our products and I will most definitely pass this feedback on to our developers for continued product improvement. Also, if this unit is just not a good fit for your particular needs, please reach out to the retailer from which you purchased it to find out your options with returning or exchanging. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Thanks for your honest feedback. We’re sorry to hear the lid is stuck and that it’s been giving you trouble. Since you’ve checked the batteries, please email us at info&#64;ninestarsusa.com<br /> so we can assist you further.<br /><br />We appreciate your suggestions and always aim to provide products that combine hygiene, technology, and transparency. Your input helps us keep improving.