Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via email at info@ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

We’re so happy to hear that! &#x1f60a; It’s wonderful to know it adds both style and convenience to your bathroom. We strive to combine hygiene, smart technology, and a touch of luxury in every product.

That’s fantastic to hear, Paulie! &#x1f60a; We’re thrilled you’ve had a consistently positive experience with our products. Our goal is always to provide reliable, hygienic, and technologically smart solutions with full transparency.

Thank you for your kind words! We’re so happy to hear you love your new trash can, the perfect size, and the gold color.<br /><br />If you ever need help or have questions, feel free to reach out at info&#64;ninestarsusa.com.

We’re happy it’s the perfect fit for your bathroom! Thanks for choosing Nine Stars, where hygiene and technology meet quality.

Hi Customer Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Thanks so much for the awesome feedback! We’re thrilled to hear that everything is working perfectly for you, from the motion sensor to the quiet operation. We really appreciate your support! If you ever need anything else, feel free to reach out—we’re always here to help!

Sorry to hear you’re having trouble with the lid! If the lid is opening but not closing, it could be a sensor or battery issue. Here’s something to try:<br /><br />Reset: Sometimes a quick reset can help—check the manual for instructions.<br /><br />Battery check: Ensure the batteries are fresh and properly installed, as weak batteries can cause performance issues.<br /><br />If the problem persists and you&#39;re within warranty, feel free to reach out to us at info&#64;ninestarsusa.com, and we’d be happy to assist with a replacement. We aim for quality, and we want to make sure your experience is a good one!<br /><br />Thanks for bringing this up! &#x1f60a;