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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 81-90 of 1,023 reviews
Oct 14, 2024
Reviewer name: KT2024
4 out of 5 stars
4 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] Disappointed that the connection to the internet is so erratic. My WiFi is strong and near the tv. Also, other devices are connected. But the tv frequently loses connection even though it says it is connected to the internet.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Reviewer name: Happygrandma90
5 out of 5 stars
5 out of 5 stars review

This product is easy to use its features.

[This review was collected as part of a promotion.] I use my TV to see the daily news, for streaming, using different apps and it works excellently. It Smart feature helps me in using only one remote control for everything. Now I don’t have to be looking around which remote I have to use. It was an excellent choice when I selected this TV among so many other brands.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Reviewer name: Firstsamsungtv
2 out of 5 stars
2 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] The TV makes it difficult to select the connected devices properly , the Bose sound bar I connected was constantly reverting back to use the built in tv speakers instead after I set the sound bar as the primary sound device. The picture quality is fine, no where near as clear and bright as my lg oled but expected and acceptable for the price. There are also lots of features and options (too many) but they are not very user friendly.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi FirstSamsungTV, We appreciate your feedback on the DU7200 TV. Please try the below Settings adjustments to resolve any issues you are experiencing. First, please set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. For optimal performance, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. If you need more help, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 27, 2024
Reviewer name: Mikecarp
5 out of 5 stars
5 out of 5 stars review

Awesome picture at a Great price!

[This review was collected as part of a promotion.] I love the new start screen interface, and the apps load faster than my previous model. Same great sound and I love the picture quality. All of his at a reasonable price... Thank you Samsung for continued quality products!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 14, 2024
Reviewer name: BetsyAnn
5 out of 5 stars
5 out of 5 stars review

SAMSUNG TV

[This review was collected as part of a promotion.] We upgraded our older Samsung TV to a larger Samsung model. We are very happy with the quality..the clarity of the picture.. the color and built in streaming options in this TV. We added a new sound bar..also Samsung and the sound is amazing. It’s like a movie theatre experience. Read the reviews… there’s a reason that Samsung is highly rated. There is no competition. We highly recommend Samsung. In our opinion it’s unparalleled in all aspects for what we were looking for in a TV!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Reviewer name: Bernie
4 out of 5 stars
4 out of 5 stars review

Not a consistent experience across Samsung sets

I have had this set for about a month. It is in my family room and is a size upgrade from a 55" Samsung. I have a total of five Samsung Smart TV sets. This one has a nice and bright picture but does not have an optical out (I assumed it did as my other Samsung sets have it) so I had to use an HDMI which is not my preference. The remote controls are simple and easy to navigate. The primary reason that I have five Samsung sets, other than they are a decent brand) is that all remotes are essentially the same and I wanted the same experience when using the smart functions as I have cut the cord. While the operation of the menus is similar for each set, I cannot get them to act the same way despite having the settings set the same. Among the things each do are: opening at the home menu, opening on the last used app, opening on the home menu then going to the last app and one will only open to Samsung TV (which I do not use). Also, sometimes, it takes a few minutes (yes, MINUTES) for some of the sets to find my network--other sets on the same network connect right away. That's annoying. So, I like the sets but wish I could get them all to act in the same manner.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 23, 2024
Reviewer name: Samsung4Life
5 out of 5 stars
5 out of 5 stars review

Only Samsung 4 use.

[This review was collected as part of a promotion.] We use our Samsung TV for all of our streaming and music listening. Enjoying the Samsung TV Plus app that gives us hundreds of local and network channels. Added my sins on account and am now able to control all sales on products in my Smart Homes app from my TV. Kids and I are loving the Samsung Gaming Hub app that allows us to play hundreds of games while using our PlayStation controller.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 6, 2025
Reviewer name: Hiho
3 out of 5 stars
3 out of 5 stars review

instruction booket

For the most we like the tv. Don't understand how to get our local channels set up.We were told that we could hook up an antenna for our local channels. Not sure if there was an instruction booklet with it. If there was it most have gotten lost. It sure would have been helpful.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Brand Ambassador

Hiho: Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. - Samsung Ambassador

Mar 20, 2025
Reviewer name: kenac
5 out of 5 stars
5 out of 5 stars review

Execllent TV for functionality and pix quality

Purchased 6 months ago, easy to install, excellent picture, good size for living room...attached external amp via optical. USB ports all work well, price is excellent for the functionality...remote took some getting used to but found how to use via UTube

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: JH95825
4 out of 5 stars
4 out of 5 stars review

Good TV - Clunky Samsung Software

This would be a 5-star TV if it weren't for the clunky Samsung software. I don't like having to sort through everything Samsung to get to what I want. The TV should start with my preferred service, not Samsung's. This could send me away to other brands in the future.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301