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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 71-80 of 1,023 reviews
Apr 19, 2025
Reviewer name: Review
4 out of 5 stars
4 out of 5 stars review

75” Samsung

I really like my 75” Samsung tv but the only thing I don’t like is when I turn it on it has all these “apps” I’ll call them and the live tv is one of them BUT I can’t go to them!!?? And it takes a bit to have the actual live tv go to the big main screen

Review from Samsung US
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Mar 6, 2025
Reviewer name: NeeNee
3 out of 5 stars
3 out of 5 stars review

Just ok bcuz of remote controls.

So far so good except for the remote controls. They are the the worst I’ve ever encountered. I can’t ‘feel’ the points of contacts - can’tvsense if I’ve successfully pushed the button or not. Bought all three tv’s the same day - had O known how awful the remotes are I’d think twice.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi NeeNee, We appreciate your feedback on the Samsung TV remote controls. Please know your feedback will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 6, 2025
Reviewer name: Eddie
4 out of 5 stars
4 out of 5 stars review

Would definately recommend and buy again!

Time to upgrade the bedroom TV, so went a little large and glad I did. Colors, sound and features are what make this TV stand out. I'm very happy with this TV and it's my second Samsung. I would have given it 5 stars, but the setup was a little on the wonky side and I had to call to re-set everything and start from scratch.

Review from Samsung US
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Oct 14, 2024
Reviewer name: AB2024Willowgrv
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] My family has not purchased a TV in many years. Our old TV that were replacing was one of the first LED Samsung and has been excellent since we purchased it. So certainly I wanted to take a look at the newer Samsung and what they had to offer. And comparing to other brands, the Samsung that we chose offered just as good or if not better quality enhancements for TV viewing and pleasure. We purchased a new house and certainly had space for a nice 65 inch TV. We’ve had the TV for about a month and I’m extremely pleased. The overall picture quality is excellent and the sound quality is a lot better than I expected. The ease of use and instructions was very helpful and setting up this TV. I do like the Wi-Fi smart TV enhancement. You don’t have to see wires to actually watch TV. This has been a good purchase for our family and the T.V. has been exceptional

Review from Samsung US
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Dec 13, 2024
Reviewer name: Mebe
5 out of 5 stars
5 out of 5 stars review

Like the stand width of just over 26 inches.

Only 43 inch TV that had stand narrow enough to fit my table. Time-consuming but simple set up. Excellent prompts, on screen user guide. Nice picture. Antenna picks up more stations on this TV than with my former Samsung. Like the Samsung plus TV choices.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: SAMSUNG FAN
5 out of 5 stars
5 out of 5 stars review

Love my smart tv

Love the HD images and all features that Samsung had put into the tv. For me. The only downside is the remote control that doesn't have traditional bottoms and makes some of my household members frustrated. Always need to go to rescue them when they are looking to change channels or deal with tv volume 🤔

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 24, 2024
Reviewer name: Svnguy
5 out of 5 stars
5 out of 5 stars review

Excellent & Happy with the purchase

[This review was collected as part of a promotion.] The TV looks nice. Pictures and contrast look great. Size 75 is perfect for larger room. I cannot tell the difference between 120HZ vs. 60Hz as we only use TV to watch TV, YouTube and mirror screen. It works fine for almost 6 months. Happy with the purchase and the price.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 8, 2025
Reviewer name: Johnny
4 out of 5 stars
4 out of 5 stars review

Good Bedroom TV

Have owned this set for about 3-4 months and overall am pleased considering the price, however it will exit the Spectrum App unexpectedly at times. It has been great for the bedroom, but isn’t as fast when doing certain things or opening apps like the Spectrum app as I thought it would be.

Review from Samsung US
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Apr 21, 2025
Reviewer name: Flower321
3 out of 5 stars
3 out of 5 stars review

Great picture but not very senior-friendly remote

I bought the Samsung 65" Class Crystal UHD DU7200D as a Christmas gift for my 80-year-old mom, and overall, we’re really happy with the purchase. The picture quality is stunning—bright, crisp, and vibrant—and the sound is clear, which is a big plus for her since she doesn’t like using external speakers. It’s a big upgrade from her older Samsung, and she loves watching her shows on the larger screen. However, I had to take off two stars because she's having a hard time learning to use the remote control. The newer remotes are sleek and minimal, but for seniors, the lack of labeled buttons and the different navigation style is a real challenge. She misses her old Samsung remote, which had more direct channel buttons and was easier for her to understand. I’m wondering if Samsung offers any alternative remote options that are more senior-friendly, or if there’s a way to program an older-style remote to work with this TV? It would make a huge difference in her experience, as she currently relies on me or someone else to switch channels for her. If you're buying this TV for a senior or someone who isn't tech-savvy, keep in mind that the remote might take some getting used to—or you may need to look for a compatible universal remote that’s easier to use.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Flower321, Thank you for sharing you and your mother's experience with us. I do have a few suggestions that may help. First, you should be able to use the older Samsung remote with the new TV. It should automatically work with the TV. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 5, 2025
Reviewer name: LIshopper
4 out of 5 stars
4 out of 5 stars review

Nice TV

This TV a was not to hard to set up. The picture is very good. I like the 3 year warranty. However, I do miss the voice button on the remaining. I’ve become accustomed to speaking commands for the TV. Im also not a fan of the fact that Samsung monitors what Im watching.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301