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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 61-70 of 1,023 reviews
May 20, 2025
Reviewer name: Gramzy
4 out of 5 stars
4 out of 5 stars review

Gteat features

I really like this television and all its features. The picture when looking at it straight on is crisp and the colors are amazing. However, if you are in an area where you are getting a side view the picture no longer has the crispness but rather a duller hazy look. Is that a correctable thing?

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
Reviewer name: LisaT
2 out of 5 stars
2 out of 5 stars review

Not completely satisfied.

My spouse bought this several months ago Khe thought we needed a bigger screen)& so far have not been completely satisfied. Not enough ports on back of TV: No port for external sound system we used on old TV, so spouse bought complete new external speakers (extra expense). Cable box uses 1 HDMI port. DVD player uses 2nd HDMI port. No ports for WII game console. Had to purchase a converter to HDMI & then have to unplug either the cable box or the DVD player to plug game consoles in. External antenna port only tunes 1 channel at a time. Have to perform a new search each time we want to watvch a different channel from the external antenna. (Same external antenna used on old TV which scanned in 14 different channels at one time) Can't figure out how to use the the streaming channels preprogrammed on TV. (Not user friendly for senior citizens) If it was up to me I would have returned this TV & used the old one we had until it croaked.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Specialist

LisaT, Thank you for sharing your thoughts on the input selection - we'll be sure to pass this feedback along to our design teams. To assist in learning the various functions, please know you can download the DU7200D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 28, 2025
Reviewer name: Ray73
3 out of 5 stars
3 out of 5 stars review

Extremely slow startup

This TV has great sound and a very nice picture. The main problem I have with all Samsungs is that the remote keeps changing. I own several Samsungs now and every remote is different. Even though they are Smart TVs, I use a ROKU on all of them. With the ROKUs, I don't have to explain to the wife or kids (over and over) how each remote functions. We just use the ROKU remotes to control them all, and they are all the same. This particular TV also takes a ridiculously long time to start up. Early on, I kept thinking I forgot to press the power button. In addition to that, it takes a long time to recognize that something is connected to the HDMI 1 port. My other Samsungs start up quickly and go directly to the HDMI port where the ROKU is installed. Even without the ROKU, I think the slow startup will bother most people.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Ray73, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Marlene
4 out of 5 stars
4 out of 5 stars review

Don’t like the remote!

I replaced my previous Samsung with a new one…happy with the quality of the picture…but I hate the new remote! I find it very hard to use..and especially don’t like the fact that I cannot push a number and get the channel I desire…I have to run through the whole batch of numbers to get to the one I want..I think it is made cheaply!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
Reviewer name: FGS1
1 out of 5 stars
1 out of 5 stars review

Bizarre

Bought this TV 5 days ago and every 7-10 minutes the screen goes black. In about a minute it comes back on and freezes for a brief moment and then in about 7-10 minutes it goes black again. It ran perfectly for a full 4 days w/o any problems. I am absolutely baffled.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi FGS1, If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: Give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor

Dec 15, 2024
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

Love all Samsung products.

[This review was collected as part of a promotion.] I use my Samsung tvs for streaming. Samsung is the only television I buy for my home & Airbnb's. They are always an easy setup. My guests are always able to sign into their apps. Samsung all the way with me including my phone, tablet, washer & dryer! ❤️

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Reviewer name: nofyvm
4 out of 5 stars
4 out of 5 stars review

Great television, but...

Great television. I am frustrated with the processing speeds, when Samsung has the best processor in the world known as "Snapdragon". Well then it should be in your television markets as well. Other than that issue, I have been a Samsung television owner for years, and will continue...

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: Marilulu
5 out of 5 stars
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jun 5, 2025
Reviewer name: Mslojo
4 out of 5 stars
4 out of 5 stars review

TV with clear picture

My husband purchased this TV a couple of months ago. So far so good. The picture is extremely clear. My daughter said that the clearness makes it looks as if you are in the scene. The remote is a little different though. When I use the remote to try to adjust the volume, I accidentally end up turning to a Samsung channel or something else. That's not a deal breaker for me. So far I am happy with the purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jun 5, 2024
Reviewer name: CantStopWontStop
4 out of 5 stars
4 out of 5 stars review

Great TV do recommend.

[This review was collected as part of a promotion.] It's pretty good tv. Considing the price for it its not bad. Has good picture and easy to use. I like the size. Makes games alot more in game action for me. I would recommend this TV if someone was in the market for a new one.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301