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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 491-500 of 1,023 reviews
Mar 5, 2025
Reviewer name: Frank
4 out of 5 stars
4 out of 5 stars review

The remote control needs to be improved.

TV is great. Everything is fine except for the remote control. It is too simple and needs time to figure out how to use it sometimes. Maybe I am not that smart anymore.

Review from Samsung US
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Aug 12, 2024
Reviewer name: Justme
4 out of 5 stars
4 out of 5 stars review

Great overal

[This review was collected as part of a promotion.] Better than most for a relatively inexpensive tv. Strange remote. Not the easiest to use. Oddly missing apps

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: Don Bibb
1 out of 5 stars
1 out of 5 stars review

Problems

I will never purchase another appliance of yours. I have four Samsung Televisions and have not had a problem. The appliances the contractor put in the home have caused nothing but problems since we took possession and moved in.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Don Bibb, Thank you for reaching out to us. To best assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 10, 2024
Reviewer name: Django74
5 out of 5 stars
5 out of 5 stars review

TV Supreme

[This review was collected as part of a promotion.] Awesome picture... perfect size for the home office. Connected easily and the remote was intuitive and easily handled. Excellent purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 24, 2024
Reviewer name: Charlie
5 out of 5 stars
5 out of 5 stars review

Great color and sound

[This review was collected as part of a promotion.] I watch movies and stream shows via internet. Sound and color are very good. Wish remote control was better but for the price overall no complaints.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Reviewer name: SavySloth
5 out of 5 stars
5 out of 5 stars review

Awesome and easy

[This review was collected as part of a promotion.] I really like our new tv. It’s easy to set up. The picture is awesome. Just bought the Samsung sound bar to go with it. Easy connection between the two.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jul 11, 2025
Reviewer name: Mikel
3 out of 5 stars
3 out of 5 stars review

TV the way they want you to see it-limited outputs

Love how everything is written up as techy but when it comes to power consumption it says Typical Power Consumption 89 89 what??? oh watts? yeah- too hard to put a W after 89

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

HI Mikel, We are sorry for any confusion. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Advisor

Dec 27, 2024
Reviewer name: JimCurrey
5 out of 5 stars
5 out of 5 stars review

More extra channels for free!!!

[This review was collected as part of a promotion.] Love our new TV !!! Didn’t realize that it had so many extra channels for free.Great bonus.Wish I bought a Crystal UHD though!!!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 10, 2025
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Hard to use remote

TV is good however Remote is too small and not easy to use.. 3 Stares because of the remote.. would have been 5 stares if better and easier friendly remote..

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Mike, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 5, 2025
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Picture quality

I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301