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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 481-490 of 1,023 reviews
Apr 19, 2025
Reviewer name: Dick
5 out of 5 stars
5 out of 5 stars review

Arthritic hands and remote issues.

The picture quality is great. Only problem is the remote, Its to small and hard to use with my arthritic hands, Is there an option for a larger easy to handle remote?

Review from Samsung US
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Apr 19, 2025
Reviewer name: rjm3001
5 out of 5 stars
5 out of 5 stars review

Excellent Product

Extremely pleased with this purchase. The picture is very clear and the sound is great. I especially like how easy it is to move between Apps, it makes life so easy!

Review from Samsung US
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Jun 19, 2025
Reviewer name: Great Buy
5 out of 5 stars
5 out of 5 stars review

Great Buy

Not sure what all these negative reviews are all about. TV super easy to set up, remote is super simple to operate. Boomers will complain about anything i guess. Great TV for the money

Helpful?6FFFIGX8UWW613884652301
Jul 13, 2024
Reviewer name: Elcooper
5 out of 5 stars
5 out of 5 stars review

A must have tv

[This review was collected as part of a promotion.] I love my new Samsung smart tv it went beyond my expectations the image is crystal clear with a very good sound

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 20, 2025
Reviewer name: Cat28
4 out of 5 stars
4 out of 5 stars review

Sound and the color was so clear very impressed

I was so excited about this tv but after about a month or so ago, the screen keeps turning dark, then returns normal and keeps doing this all day/night

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Reviewer name: SummerLisa
2 out of 5 stars
2 out of 5 stars review

Remote control needs to be redesigned!!

Remote control is very difficult to operate. Even something as basic as muting Volume is not 100%. It works only half of the time. . Samsung! you need to put in more buttons that work and design the remote for ease of use for viewers.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi SummerLisa, We appreciate your review of the DU7200 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 21, 2025
Reviewer name: hhhhh
4 out of 5 stars
4 out of 5 stars review

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One problem is sometimes there is no volume when I turn on tv. Very frustrating. Have to turn it off and on quite a few times before volume will come on.

Review from Samsung US
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Apr 19, 2025
Reviewer name: nick
4 out of 5 stars
4 out of 5 stars review

can't handle plex

it seems to work pretty good. the only thing is it can't handle large streaming videos from plex. every other app works fine. ps. I'm running 1gb fiber

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Reviewer name: none
3 out of 5 stars
3 out of 5 stars review

Pretty and big but broke after 2 weeks

This TV has a nice large screen and looked really good. Really vibrant colors. But after 2 weeks it would not turn on one morning. Just make a clicking noise and never turn on. So I returned it.

Review from Samsung US
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reply from Samsung Advisor

Hi, We are sorry to hear about your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Aug 5, 2024
Reviewer name: Samsunglover
5 out of 5 stars
5 out of 5 stars review

Best overall 4k TV available at this price level

[This review was collected as part of a promotion.] I spent weeks looking at TV's in stores, online, reading reviews, blogs, etc. At this price range, it really is the best overall when comparing features, brand name, and actual picture.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301