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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 471-480 of 1,022 reviews
Apr 19, 2025
N o n e
1 out of 5 stars review

Bad features.

I bought this TV a few months ago with good intentions that I had bought a good TV. While watching the movie it went back to the guide on its own. Samsung and the cable company tried to fix it but no l u c k. I would not buy another Samsung product.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi N o n e, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor

May 5, 2025
2old2care
5 out of 5 stars review

Picture perfect.

Great picture. Had many compliments about the picture being so clear. Only complaint is wish the sound could be louder. Hooked up a sound bar and that helps. Good deal for the money.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Solomiia
5 out of 5 stars review

This TV it’s perfect

[This review was collected as part of a promotion.] I used tv for watching videos on YouTube and fandango ,also I have Ukrainian channels on the box so I connected it to TV

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
cjinwg
2 out of 5 stars review

Mediocre at best.

Mediocre at best. TV shuts off randomly and whilst watching Samsung TV show will randomly switch to another Samsung channel. Will never buy Samsung again. This is the fourth Samsung I’ve owned and am going to another brand.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi cjinwg, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 20, 2025
Pliars316
5 out of 5 stars review

Fast loading of the apps

I got it for Christmas and it has been the best television I have ever owned. Incredible picture super fast loading times when accessing the apps. I love it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 27, 2024
DAAZZZ
4 out of 5 stars review

this product has advanced features

[This review was collected as part of a promotion.] This is the first smart television Ive purchased. I still am learning how to use all of the features this televison offers. I watch my prime tv as well as xfinity stream

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Happyshopper
5 out of 5 stars review

Happy so far.

It’s been 10 years since I bought a new tv and boy, things have changed! This is a smart tv that comes on instantly and has a very sharp picture. So far I am very pleased with my purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Jaksun
3 out of 5 stars review

Volume won’t come on

This was a Christmas gift and I am pleased with the picture and ease in operation. My rating is because often I lose volume. And it will take hours sometimes to get it back.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jaksun, We appreciate you sharing details of the sound issue you’re experiencing on your DU7200 TV. There are a few troubleshooting steps I recommend trying: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 28, 2025
Tollhousegal
5 out of 5 stars review

Happy with this purchase

Bought this to put into a TV ROOM dedicated exclusively to streaming content. So much easier than switching from Satellite feed on our main TV. Picture is nice. Sound is good. Easy to operate. Happy with this purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Boatdave
5 out of 5 stars review

Great picture!

I have to other more expensive Samsungs which we totally love. We purchased this one for the basement and am very, very happy with the picture quality and sound. Easy set up....

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301