Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for

SAMSUNG 50" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,144 ratings1,022 reviews

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Oct 22, 2024

BigBob

5 out of 5 stars review

WOw this TV would be good for football.

[This review was collected as part of a promotion.] Watching sports a d Ed channels. With my stereo hooked and turn the lights off it is like setting in a theater.

Review from Samsung US

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Feb 20, 2025

Briguyz2462

5 out of 5 stars review

Best TV

So I had a 32" and upgraded to a 55" Samsung Smart Tv. This is really fantastic. Free 5000 channels, able to sync my phone, clarity is pristine, easy to setup. All good

Review from Samsung US

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Mar 5, 2025

Love tv

5 out of 5 stars review

Best tv

This is the best tv. It is bright and clear. Even in a sunny room the picture is vibrant. Apps are easy to navigate. I can even control the sound bar with only one remote.

Review from Samsung US

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Mar 6, 2025

Stoney

3 out of 5 stars review

Software Issues

Picture quality is good, but the navigation software needs work. It's difficult to navigate between streaming platforms without going home, and the back button doesn't take you to the previous screen.

Review from Samsung US

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reply from Samsung Advisor

Hi Stoney, Thank you for your feedback. Please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 5, 2025

Alex

3 out of 5 stars review

Outdated?

Purchased 3 months ago. Updated to spectrum and found out my TV is not supported by it. Model ends in D and only show F. Therefore, I can not use the spectrum remote correctly.

Review from Samsung US

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reply from Samsung Advisor

Hi Alex, Thank you for your review. Your TV should be compatible with the Spectrum remote. To better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 20, 2025

None

4 out of 5 stars review

Color and sound

I've had my TV for a few months and I live it. The color and sound are great. I'm still having problems understanding some of the features but I'm getting there.

Review from Samsung US

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Dec 28, 2024

Richard7777

5 out of 5 stars review

Always a great product

[This review was collected as part of a promotion.] We have a number of Samsung TV’s in the house. My favorite is the 83 inch for watching movies and sports! Picture is always clear. Can’t wait until Samsung makes a 100 inch screen!

Review from Samsung US

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Sep 19, 2024

bar owner

1 out of 5 stars review

no optical input for sound bar

i bought this tv to replace another samsung tv and connect it to my sound bar. there is no optical cable input for digital audio out. no way for me to use my sound bar.

Review from Samsung US

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reply from Samsung Advisor

Hi bar owner, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info

Mar 5, 2025

Sam25

5 out of 5 stars review

Great features

This was my second Samsung TV. So far so good. No complaints whatsoever. My phone, stove. Fridge and microwave are also Samsung. Not so pleased with fridge, the ice maker always freezes up.

Review from Samsung US

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Mar 5, 2025

Cybdiver

3 out of 5 stars review

Missed potential

The picture is good the speakers are awful, there's no way to go directly to a channel without scrolling. The blue tooth is not the latest considering the set was recently manufactured. I gave it 3 stars for picture quality.

Review from Samsung US

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reply from Samsung Advisor

Hi Cybdiver, Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams. Regarding audio issues, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. To select a channel on your TV, press the 123/Settings button on your remote. Then select the number keypad and enter the channel number. The Bluetooth in the DU7200 TV is up to date and should connect to your external Bluetooth devices. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor