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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 281-290 of 1,023 reviews
Oct 24, 2024
Reviewer name: Teresa233
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] Love our new 85 inch tv. The picture is so clear. My husband says it’s like being in the movie theater. We love the Samsung tv’s. We had a 75 inch previously. Wouldn’t have any other brand tv.

Review from Samsung US
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Feb 10, 2025
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Hard to use remote

TV is good however Remote is too small and not easy to use.. 3 Stares because of the remote.. would have been 5 stares if better and easier friendly remote..

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Mike, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 6, 2025
Reviewer name: murf
4 out of 5 stars
4 out of 5 stars review

love picture

Received this as a gift. love the picture. the clarity is amazing. everything is easy to use. the only down for me is the clicker. the buttons are too small and close together. with everything was slightly larger

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 21, 2025
Reviewer name: Teddy
4 out of 5 stars
4 out of 5 stars review

color is great

I don't like the remote control which is limited on regular functions for a TV, like volume control and audio output jet for PCM is not build in for head phone connection

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 22, 2025
Reviewer name: Marinejumper
5 out of 5 stars
5 out of 5 stars review

this is a Samsung house

this is my 4th Samsung tv (its an upgrade for the bedroom). Every tv in my home is a Samsung and I love them. crisp pictures and Samsung TV make it worth it

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Sep 10, 2024
Reviewer name: Django74
5 out of 5 stars
5 out of 5 stars review

TV Supreme

[This review was collected as part of a promotion.] Awesome picture... perfect size for the home office. Connected easily and the remote was intuitive and easily handled. Excellent purchase.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
Reviewer name: Hsahi
1 out of 5 stars
1 out of 5 stars review

bad buy

horrible tv is new but continues to act up freezes and sometimes volume doesn't come out or lags not happy at all I thought Samsung was supposed to be good

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Hsahi, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Gary
5 out of 5 stars
5 out of 5 stars review

Picture quality

I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.

Review from Samsung US
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Oct 24, 2024
Reviewer name: Charlie
5 out of 5 stars
5 out of 5 stars review

Great color and sound

[This review was collected as part of a promotion.] I watch movies and stream shows via internet. Sound and color are very good. Wish remote control was better but for the price overall no complaints.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: Sonup417
5 out of 5 stars
5 out of 5 stars review

Great quality with excellent picture.

Bought this one after the first one came in broken. This is the lower model, but the price was right and the picture quality is excellent. With the SmartThings app you can add streaming services plus you get Samsung TV with lots of free features.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301