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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 281-290 of 1,023 reviews
Dec 5, 2024
MMB123
5 out of 5 stars review

Clear tv, good sound, easy to use

[This review was collected as part of a promotion.] I use my tv to watch shows and moves and play video games, it works great for all of that. I highly recommend for the price.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 24, 2025
Big Charlie
2 out of 5 stars review

Samsung Sux

This was my second Samsung TV. But NEVER again!!! All kinds of issues. I repeat NEVER again!! My daughter and her family have 3 and experience problems also.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Big Charlie, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 20, 2025
Caster
5 out of 5 stars review

Love it

Love Samsung TVs, its all we will buy. We cast from our Samsung phones and it is seemless. Love the extra broadcast channels when we hooked it to wifi. Could not be happier.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 22, 2025
Olderviewer
3 out of 5 stars review

Contrast issues

Pictures quality could be a bit better really have a hard time seeing it if filmed in a dark mode. I can’t adjust the contrast as much as needed. Also it would be helpful if it came with an actual physical manual.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Brand Ambassador

Olderviewer: I’m sorry to hear you’re not fully satisfied with the DU7200 TV’s picture quality. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. - Samsung Ambassador

Mar 5, 2025
GA2025
5 out of 5 stars review

Tv

We bout this about 2 weeks ago! We absolutely love it. The tv has great picture and it has lots of options on it. The only thing I don’t like is the remove where the volume is, because if you are not careful it will go to something off spectrum.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Big bird
5 out of 5 stars review

Samsung Du2000. Love the TV!!

I love the picture,and everything, but the thing I don't like is that doesn't have a optic port, to plug in sound bar, but I have it Bluetooth to the TV. I love my Samsung TV!!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 26, 2025
TayoKings
5 out of 5 stars review

Samsung is in its own class!

Samsung has been a part of my journey for the longest time, delivering best tech solutions to make my life easier and fun! Very reliable, quality and excellent products.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Roxyroo6
5 out of 5 stars review

So far this t.v. is awesome

[This review was collected as part of a promotion.] We use it for entertainment only. The remote needs to have some lights or something, we lose it all the time.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 28, 2024
Lilgust5
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I really like how easy it is to pair to phones and internet. My mom had alzheimer's and has bad eyes and she loves this TV . Picture is crystal clear and sound is good as well. Great TV!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
Stoney
3 out of 5 stars review

Software Issues

Picture quality is good, but the navigation software needs work. It's difficult to navigate between streaming platforms without going home, and the back button doesn't take you to the previous screen.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Stoney, Thank you for your feedback. Please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor