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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 271-280 of 1,022 reviews
Feb 21, 2025
not happy 1
4 out of 5 stars review

great features, but disappointed, no optic outlet

this tv was a gift from out kids for Christmas. what a wonderful and unexpended surprise!! putting the tv together to hang on the wall was easy but took a couple of people to help lift it on the wall stand. when we went to hook up my husbands sound box for his hearing aids, we were very surprised to find that there was no optic outlet on the back to do this, and so he is unable to use his remote to control the volume for his hearing aids!! we wish we would of looked at the back for that feature first, so that maybe we would of taken this model back and got a different one with that feature. he misses it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Babs
3 out of 5 stars review

Great picture but some concerns

The picture is great and it looks good in our great room. My only concern is that every single time I watch a different streaming service-Peacock, Netflix etc. I have to completely log in-it is extremely frustrating and annoying. Can’t even get Paramount Plus on the tv without a twenty step process every time. Our first and last Samsung tv.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Babs, Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

Feb 6, 2025
Jasper
4 out of 5 stars review

Great but not user friendly.

I replaced my 8 year old Samsung flatscreen with this 43” smart flatscreen. TV viewing is great and I have adapted several streaming apps. I am replacing the Roku streaming service. The instructions with the new tv were lacking greatly, especially with regards to the features on the remote. Little instruction beyond the power button function. I still don’t understand the function of three buttons on the remote control.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jasper, We appreciate your review of the DU7200 TV. Please know that you can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. I hope this helps! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Sep 17, 2024
Hippiestick
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] This Samsung 60in tv is wonderful. The blacks are crisp and the colors are very realistic . The backlight is perfect. Extremely easy to hook up my buds 3. The motion and picture on this TV is very realistic. Extremely happy with my Samsung 60in television.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Freddie
5 out of 5 stars review

What companion

I am. I was, and I believe, I always will be happy with Samsung Tv. my last Smart Tv lasted me 10 years I think, or close to that. However, one must remember that, as I am retired. I used to turn it on just for company. Then, it died. So, I bought another one. Thank you, Samsung, you are good viewing and good company.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 12, 2025
DMC
5 out of 5 stars review

Great Buy

I was in the market for a new tv as my last one was literaly on it's last legs. I'm deeply rooted in the Samsung echo system, therefore only samsung for me. I cannot tell you how pleasantly happy I am with this purchase. It's not only easy to set-up but the price is unbeatable! specially if you have Sam's cash🤷‍♂️. The fact that my wife can control this tv with the previous tv remote is a ++++ makes my life easier! BUY IT, YOU WON'T REGRET IT

Helpful?6FFFIGX8UWW613884652301
May 6, 2025
Eddie
4 out of 5 stars review

Would definately recommend and buy again!

Time to upgrade the bedroom TV, so went a little large and glad I did. Colors, sound and features are what make this TV stand out. I'm very happy with this TV and it's my second Samsung. I would have given it 5 stars, but the setup was a little on the wonky side and I had to call to re-set everything and start from scratch.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Marlene
4 out of 5 stars review

Don’t like the remote!

I replaced my previous Samsung with a new one…happy with the quality of the picture…but I hate the new remote! I find it very hard to use..and especially don’t like the fact that I cannot push a number and get the channel I desire…I have to run through the whole batch of numbers to get to the one I want..I think it is made cheaply!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Josh
5 out of 5 stars review

Entertained

I bought my first Samsung television five years ago. I have four Samsung televisions and I have enjoyed them all. I purchased the last one a month ago and it replaced a Samsung television. I like them quite a bit. The picture is beautiful, it's easy to use, and has many features that make my entertainment of watching television a great experience. I have been entertained and its a beautiful thing.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 28, 2024
Tvjunkie
5 out of 5 stars review

This TV has great picture clarity

[This review was collected as part of a promotion.] This is my second Samsung tv for my home. I bought this one for the master bedroom because I loved the other one so much which was in the living room. I enjoy watching tv in the bedroom so this new tv replaced a perfectly good tv already there, but I can’t imagine any other brand in the house, so I bought another Samsung tv to watch in the bedroom. Love it!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301