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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 261-270 of 1,022 reviews
Mar 5, 2025
Lollipop
5 out of 5 stars review

Great picture terrible remote.

Great TV, easy to use. But hate the cellular remote! We have 3 tvs at home, 6 at a vacation rental, all Samsung. Only one has the cellular remote and it’s awful! Of course it’s our living room tv the One we use the most. Will not ever buy one that has this remote again!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 6, 2025
Sassy Shar
5 out of 5 stars review

Best I’ve had so far.

I usually have a very good experience with Samsung products. I do not like to give a rating of 5 because I feel there is always some room for improvement. But couldn’t give like a 4.6 or similar. This TV has more features than any I’ve had. I just need to revisit the instructions.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jul 1, 2024
Mao201
5 out of 5 stars review

Even better Resolution for 2024

[This review was collected as part of a promotion.] Better resolution than the prior year. Screen resolution have been redefined, and such bold picture. Compare to other models, this UHD to me is better. Better pictures and much lesser value in the market in which you can't beat. Awesome job with the upgrade Samsung. Best quality too.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 14, 2024
AlwaysASamsung
5 out of 5 stars review

Great Picture!

[This review was collected as part of a promotion.] I am using my Samsung for streaming. It has a great picture and priced very reasonable. My only concern while using a separate Roku device, you need to shut off the power button twice, once for the device and once for the TV, which can be inconvenient and frustrating at times.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
Luvbeach
5 out of 5 stars review

Awesome TV

I bought this TV in December 2024 and I’ve enjoyed every minute of watching it. This is my 2nd Samsung TV. My first one was a 50 inch and I got it over 10 years ago and it’s still got a great picture and working great. I put it in the spare bedroom. I just wanted a 65 inch and decided in December when I saw it on sale that I couldn’t pass it up. I’ve never had any issues. Do yourself a favor and check out Samsung TV’s.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 27, 2025
Unhappy
3 out of 5 stars review

Worse remote

I purchased about a month ago. I hate the remote, the so call 2 page manual, and the whole setup is so confusing. I discovered that I can use the remote from the Du6000. I wish I could get another so that I don't have to take it from my living upstairs to the bedroom. I missed a lot of my shows because I couldn't figure how to find my steaming channels.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Unhappy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. Finally, to download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN50DU7200DXZA If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 5, 2025
MeMe
4 out of 5 stars review

Mostly satisfied

Have had my Samsung for a short period. Been satisfied for the most part. Have had a problem with it communicating with an AT&T wireless router. It has decided not to communicate. Then a day later it connects back up. Don’t understand why. Other than that, have enjoyed the TV

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 24, 2025
fishguy
2 out of 5 stars review

Some what satisfied

I bought this TV about a month ago really like the picture but have some issues with the remote control and the actual size of the screen. Our previous TV was a Vizio and the same size class was almost 2" smaller from WiFi to side to side and 1" smaller from top to bottom. My wife has arthritis in her hands and has a terrible time working the volume and mute button on the remote.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi fishguy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
KBL7
1 out of 5 stars review

Would not recommend

I bought this a month ago and the color and sound were great. I would have rated it a 5 but within 30 days it stopped working, no picture or sound. I've had several Samsung TV's and really liked them but lately seems like there are several problems with them.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi KBL7, Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Sep 14, 2024
Gamerguy
5 out of 5 stars review

I can't believe I waited so long to get a new t v

[This review was collected as part of a promotion.] I mainly use my TV for video games, and I love this t. V, the latency in my video games is very low. The colors and textures are great period I have improved my gameplay since upgrading to this t v period it also is compatible with the hi.Gh output of the xbox series x, making it a perfect companion

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301