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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 201-210 of 1,023 reviews
Apr 19, 2025
Review
4 out of 5 stars review

75” Samsung

I really like my 75” Samsung tv but the only thing I don’t like is when I turn it on it has all these “apps” I’ll call them and the live tv is one of them BUT I can’t go to them!!?? And it takes a bit to have the actual live tv go to the big main screen

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 28, 2025
Pril
5 out of 5 stars review

Love this tv!

We love our new Samsung 55” tv. It’s the largest we could fit into the space available. The sound, and picture are great! We use YouTube, and it’s so easy to turn the tv on and off and find the shows we want to watch. We may buy another smaller Samsung tv for the bedroom.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Adam
2 out of 5 stars review

Rating: 2/5 – Stay Away

I had high expectations when purchasing the Samsung 85” TV, but after months of use, I can confidently say this model has been a huge disappointment. Application Hub & Performance Issues The biggest frustration comes from the sluggish and unresponsive application hub. Navigating between apps feels unnecessarily slow, and the transition from the app hub to an actual app takes far longer than it should. For a premium TV, I expected smooth and seamless performance, but instead, I deal with lag and unresponsiveness that make even basic tasks frustrating. Severe Burn-In Problems The burn-in issue is by far the worst problem with this TV. I enjoy watching darker, high-contrast films, but after some use, the burn-in is so extreme that certain scenes are completely unwatchable. Blacks are inconsistent, and ghosting from previous images makes the viewing experience painful. I’ve already had the display replaced once, yet the problem persists—meaning this is either a widespread issue with this model or poor quality control from Samsung. Final Thoughts For the price, I expected much better performance, both in terms of smart features and display quality. Between the unbearably slow application hub and severe burn-in problems, I cannot recommend this TV to anyone looking for a premium viewing experience. Even after a display replacement, there has been no improvement, which makes it clear that this is a fundamental flaw in the design or manufacturing of this model.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Adam, Thank you for your feedback and patience in having your TV serviced. If you are still having issues with your TV screen, please reach out to us so we can schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 27, 2025
Unhappy
3 out of 5 stars review

Worse remote

I purchased about a month ago. I hate the remote, the so call 2 page manual, and the whole setup is so confusing. I discovered that I can use the remote from the Du6000. I wish I could get another so that I don't have to take it from my living upstairs to the bedroom. I missed a lot of my shows because I couldn't figure how to find my steaming channels.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Unhappy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. Finally, to download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN50DU7200DXZA If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 4, 2025
Fred
1 out of 5 stars review

Bad Quality

I bought it Over a year ago. Returned it because it was having some glitchy problems. They gave me a new one, the box was already open. And the problems were worse. I should’ve brought it back. It’s just the kitchen TV so I didn’t bother. Problems every single time I Try to rewind it. And started again

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Fred, I'm very sorry you have experienced issues with your DU7200 TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 20, 2025
62Dart
3 out of 5 stars review

Was great tv now, not so much but I am stuck

It asked me if I wanted to update and I did. I do not like the new format and the way it works. It did say if I updated that I coul not go back. So no I am stuck with a tv I don’t like. The newer one I bought for the other house is great but I will never update your tv’s again

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi 62Dart, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 25, 2024
SmartTechnology
5 out of 5 stars review

Smart features like bixby and smart things

[This review was collected as part of a promotion.] This TV has all of the features that we need. It has smart features like smart things, work with Alexa and Google Home( my favorite). Also no more need gaming console. You just need any gaming controller or you can use your phone as gaming controller like amazon Luna( just download from playstore or appstore). Picture quality is like its name, Crystal. Remote has shortcut button like Disney plus, Prime video and Netflix. Overall we can say All-in-One Package. L,

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 28, 2024
tvtime
5 out of 5 stars review

Picture Looks Amazing

[This review was collected as part of a promotion.] I purchased TV as a Christmas gift. It is a 75 inch and fits perfectly in our living room. We couldn't be more happier with the picture quality. I have seen others comment about sound quality, but the sound is not a problem at all. I was looking at the LG, but I'm completely satisfied that I purchased the Samsung. Great price, picture and all of the above.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 17, 2024
Opinions4free
5 out of 5 stars review

I looooove samsung

[This review was collected as part of a promotion.] This TV and as a matter of fact all samsung products that I have from kitchen appliances, washer and dryer, my telephone and my tvs.. we don't do anything else but samsung! They stick by their products and make sure value comes first! Thanks samsung!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
BrandyC
4 out of 5 stars review

Nice picture but...

This TV has a great picture, but we seem to be having a recurring problem with at least one streaming provider - Peacock - in which the TV seems to be hung while attempting to search Peacock for a show title. Only way to clear the hang is to physically unplug the TV from the wall; merely turning it off with the remote doesn't do the job. We are researching how to properly manage firmware updates for this beast.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301