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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 191-200 of 1,023 reviews
Oct 24, 2024
Reviewer name: LoveSamsungproducts
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I bought 2 of these TVs. One for the basement for my son to play his video games and the other for outside on my covered deck. We love these TVs. Great picture and color and the refresh rate works perfectly for playing video games and watching sports.

Review from Samsung US
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May 20, 2025
Reviewer name: JordanR
5 out of 5 stars
5 out of 5 stars review

Good TV

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Reviewer name: Steve
2 out of 5 stars
2 out of 5 stars review

I’m thinking it’s nothing special

I bought three TVs about two years ago. They are all good but I can’t stand the fact that they don’t stay on the channel I put them on. They always revert to a show called Runway, I can’t stand that show. For this reason alone I will shop for a TV that stays on the channel I choose next time.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 3, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great addition to our home

[This review was collected as part of a promotion.] This TV was purchased to replace another Samsung TV we had for over 10 years. Excited to add it to our Master Bedroom area as the main focus piece in the room. With a 55" display, it can be seen from all areas in the room. We are very pleased with the picture and sound quality. Really like the new technology advacements that Samsung has put into their products. Now we can control the device with our smartphone. This is a great feature since we often get busy and forget to turn the unit off when leaving the room.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: Dave
2 out of 5 stars
2 out of 5 stars review

Somewhat disappointed

I bought this unit based on a previous Samsung 40 inch tv that we purchased some 8 years ago. The picture quality of the old unit was quite a bit better than the new one. 23 steps to the left or right of center and the picture fades considerably. Didn’t have that issue with the old one. But the price was very good.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi, Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience: Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 3, 2024
Reviewer name: SanJoseEd
4 out of 5 stars
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: KBL7
1 out of 5 stars
1 out of 5 stars review

Would not recommend

I bought this a month ago and the color and sound were great. I would have rated it a 5 but within 30 days it stopped working, no picture or sound. I've had several Samsung TV's and really liked them but lately seems like there are several problems with them.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi KBL7, Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 5, 2025
Reviewer name: Nanaof6
2 out of 5 stars
2 out of 5 stars review

Poor sound

I bought this because I wanted to get a larger TV. I’m pleased with the size and the color, but I am not pleased with the volume. Some channels will blow your ears off while others. You have to turn it up to a maximum level to even hear you never know which way it’s going to be.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Nanaof6, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Steven R
4 out of 5 stars
4 out of 5 stars review

Almost perfect, almost.

Great, love the TV. I would give it 5 stars but I can because the app store is missing some pretty big apps. I had to buy a fire stick just so I could watch football on the NFL app. I don't understand how the biggest tech company in the world doesn't have access to all of the biggest apps. Other than that I love the TV especially the new remote.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 22, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Excellent visual experience. Good quality.

I bought my tv a couple of months ago and am happy with this purchase but I with I had bought a Roku tv. I hate the remote that came with this tv. It is too skinny and I don't like how it moves through the channels. Unless you have super skinny fingers it's too easy to mess up what you are trying to do. I tried to purchase a different remote but they are all the same for this particular TV. Ugh.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301