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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 181-190 of 1,023 reviews
Jun 5, 2024
CantStopWontStop
4 out of 5 stars review

Great TV do recommend.

[This review was collected as part of a promotion.] It's pretty good tv. Considing the price for it its not bad. Has good picture and easy to use. I like the size. Makes games alot more in game action for me. I would recommend this TV if someone was in the market for a new one.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 17, 2025
BlaineO
4 out of 5 stars review

I bought this to use as a monitor for my Geochron

I bought the 55" Class Crystal UHD DU7200D to use primarily as a monitor connected to my Geochron Atlas 4k. It works very well for this purpose as well as a normal "Smart" TV. When first turned on it comes up on the channel selection screen and takes a minute or so to switch automatically to the HDMI input. I really wish the remote had a number keypad. I find it disappointing that TV manufactures are removing this simple feature.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Brownies
4 out of 5 stars review

Great picture

Great picture The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Ree Ree
5 out of 5 stars review

Biggie big tv

When I saw this Samsung 75' I just had to have it...it's big,slick and the price was to good to pass up...some people have a problem with the remote because its slim but I don't ..the picture is phenomenal what more can I say..I'm simple so I don't need another of ports,I just want to watch..I luv it and you will as well...don't miss out on this great deal.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 12, 2024
Smalltownminds
5 out of 5 stars review

Living room TV

[This review was collected as part of a promotion.] This TV is set in my living room and it's perfect for movies, Xbox games with its built game mode. The TV is easy to stream to via wifi and also responds fast to other connections like Bluetooth headphones. The colors are clear and vibrant. The black colors could be deeper but, honestly, they aren't bad at all. The TV speakers aren't great but I use a sound bar for audio so the TV speakers are never used anyway. Overall, this is a great and affordable TV. I enjoy using it daily.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Happy go lucky
5 out of 5 stars review

Crazy good.

Have the model for 8 months and couldn’t be happier. Samsung is now the only tv we buy. Nothing else beats the quality and reliability that Samsung delivers every time. Learned this from production company I work for. We had sixty in stock for clients and conventions. Never a problem. That’s hard to say in Today’s world!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
FGS1
1 out of 5 stars review

Bizarre

Bought this TV 5 days ago and every 7-10 minutes the screen goes black. In about a minute it comes back on and freezes for a brief moment and then in about 7-10 minutes it goes black again. It ran perfectly for a full 4 days w/o any problems. I am absolutely baffled.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi FGS1, If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: Give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor

Jul 2, 2024
Downforthecount
4 out of 5 stars review

Limited features

[This review was collected as part of a promotion.] New technology! Only 3 HDMI connections. No way to connect old surround sound system. I called the company, and they told me I had to order a sound bar, there is no way to connect my exciting surround sound system. So, returned the TV. I bought an Insignia that has the connections I need to connect my surround sound system.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Downforthecount, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. Please keep in mind that an Optical port can be found on our DU8000F Series and above. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Apr 21, 2025
Tomas
3 out of 5 stars review

It's an ok TV

WE bought our newTV about 3 months ago. I had issues connecting it to our internet service. I had to contact Samsung thru their chat. It took a while but got it connected, We replaced a smaller Samsung we had for 7 years. The new TV has a different screen menu , I found the older menu easier to work with, especially loading the apps. Our biggest issue is the brightness , the "night scenes" on the programs are very dark. The brightness has been set to the max, daytime scenes are ok. Turning on the TV, the menu remembers where you left off. So basically that program is where you start. Our older Samsung did not have that function, which I preferred. Apps were easier to install as well.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Tomas, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 5, 2025
ampdigi
1 out of 5 stars review

Last way less than expected

TV went bad in less than two years, as well as my Frame TV. Couldn't be less happy with Samsung at this time, and won't be purchasing another Samsung ever again, and they would be the last TV I recommend to anyone. Quality control has really dropped off over time.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi ampdigi, Thank you for reviewing Samsung’s DU7200 TV and for sharing your experience. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor