[This review was collected as part of a promotion.] There are multiple Samsung televisions in my home. They are a truly reliable source for quality entertainment. The sound output and visual effects are incredible. For someone like me with hearing loss, the instant access to CC options is invaluable. There are times when I’ve gone to local entertainment, theaters, and venues only to be disappointed by the audio and visual quality of the event. I’ve become spoiled by the Samsung products. It should come as no surprise that I and others would rather stay home with Samsung to watch news, sporting events, and movies.

I had high expectations when purchasing the Samsung 85” TV, but after months of use, I can confidently say this model has been a huge disappointment. Application Hub & Performance Issues The biggest frustration comes from the sluggish and unresponsive application hub. Navigating between apps feels unnecessarily slow, and the transition from the app hub to an actual app takes far longer than it should. For a premium TV, I expected smooth and seamless performance, but instead, I deal with lag and unresponsiveness that make even basic tasks frustrating. Severe Burn-In Problems The burn-in issue is by far the worst problem with this TV. I enjoy watching darker, high-contrast films, but after some use, the burn-in is so extreme that certain scenes are completely unwatchable. Blacks are inconsistent, and ghosting from previous images makes the viewing experience painful. I’ve already had the display replaced once, yet the problem persists—meaning this is either a widespread issue with this model or poor quality control from Samsung. Final Thoughts For the price, I expected much better performance, both in terms of smart features and display quality. Between the unbearably slow application hub and severe burn-in problems, I cannot recommend this TV to anyone looking for a premium viewing experience. Even after a display replacement, there has been no improvement, which makes it clear that this is a fundamental flaw in the design or manufacturing of this model.

We bought this item 1/28/25 (received it 1/31/25) . As of today 3/6/25 it stopped working this afternoon!! We unplugged - waited awhile - then plugged in again, still did not work ! The screen was dimly lit (very dark blue, hard to notice in the daylight} We then notice the red led light on the bottom right side tv was not on, this is why the remote control does not work. We Tried pressing the button by the led with no results. disappointed

Terrible remote. I.have to look up what anything on there is and sometimes that works sometimes not. I’m 81 years old and there isn’t much on there that I can figure out on my own. Why can’t the remote tell you what it does. Never had any problem with my previous. I guess this is for very savy people. Even this review is hard to use—like I can’t get back to the top of this block that I’m typing in

This TV has a great picture, but we seem to be having a recurring problem with at least one streaming provider - Peacock - in which the TV seems to be hung while attempting to search Peacock for a show title. Only way to clear the hang is to physically unplug the TV from the wall; merely turning it off with the remote doesn't do the job. We are researching how to properly manage firmware updates for this beast.

Great picture The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop

I bought this about two weeks ago and have regretted it from day one. I can't say very much about the tv portion as it is not as good as the tv I had but dropped it and cracked the screen so I needed a new tv. I talked to a sales member who said that Samsung is a good brand so I bought one. The tv is all right. Can't really say anything good or bad. The problem is with the remote. I do not know why manufactures want to change something that works. I will be boxing mine up and taking it back.

This is our second Samsung television. We purchased one for a bedroom and two years later, a second one for the master bedroom. It's easy to navigate and we love the Smart Things app that lets us know when laundry is finished, the oven is preheated, and someone left the refrigerator door open. I think our house may be smarter than the people living in it these days. If another TV dies, we will likely replace it with another Samsung.

This is my 4th Samsung TV. I am obviously a fan of their product. I purchased this TV for my large bedroom. It's not so big that it over takes the room. It is just the right size so that it is easy to read subtitles, etc. The quality of the picture, of course, is par excellence--it's a Samsung. I can't imagine ever buying any other brand. The picture is crisp and the colors vivid.

Picture quality is good, design is good, but moving between devices is a bit inconvenient, and when adjusting the volume, it often switches to another section, which causes a lot of embarrassment during presentations. The TV itself is excellent, but the software is somewhat inconvenient. For example, the options that can be set within the TV and the connectivity between the TV and linked devices don’t work as desired, making it a bit uncomfortable.