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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 211-220 of 1,023 reviews
Apr 19, 2025
Reviewer name: Truxton72
5 out of 5 stars
5 out of 5 stars review

GREAT TV HIGHLY RECOMMEND

I absolutely love this television, GREAT PICTURE, GREAT SOUND, smart TV Features work great, like navigating through the apps, I wish I could of purchased there oled model but I did not have enough money, I highly recommended this television, EXCELLENT PURCHASE. Oh, and it’s GREAT for video games, NO LAG AT ALL.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
Reviewer name: Jasper
4 out of 5 stars
4 out of 5 stars review

Great but not user friendly.

I replaced my 8 year old Samsung flatscreen with this 43” smart flatscreen. TV viewing is great and I have adapted several streaming apps. I am replacing the Roku streaming service. The instructions with the new tv were lacking greatly, especially with regards to the features on the remote. Little instruction beyond the power button function. I still don’t understand the function of three buttons on the remote control.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jasper, We appreciate your review of the DU7200 TV. Please know that you can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. I hope this helps! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 26, 2025
Reviewer name: Jb325i
3 out of 5 stars
3 out of 5 stars review

Good TV

Bought this TV bout 10 months ago I do love the size and picture the only issue I have is trying to connect with AirPlay. I was only able to connect 1 or 2 times then I would get an error message. I went with this TV due to the AirPlay feature and wish it had another HDMI port and an optical for soundbar.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Jb325i, Thank you for reaching out to us. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update. Please also ensure your Apple device is up to date with the latest Firmware. If you continue to have issues, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 6, 2025
Reviewer name: AnitaD
4 out of 5 stars
4 out of 5 stars review

55" Class Crystal UHD DU7200-No optical cable port

This television is fantastic for our needs However, there is no optical cable port which has prevented us from utilizing one remote for all the purposes we need. That was very disappointing. We are now in the process of finding a converter cable so we don’t have to buy a new HDMI soundbar.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Reviewer name: Mimi
5 out of 5 stars
5 out of 5 stars review

Volume

I down sized from a 65" to a 55" I have never bought anything but Samsung. My 65" was 14 yrs old. The only problem I'm having is the sound, you need to put the volume to 55-60 to hear it. Then the commercials are loud and I need to turn it down. I have a firestick attached. Never had this problem with any of my tvs.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Reviewer name: Ree Ree
5 out of 5 stars
5 out of 5 stars review

Biggie big tv

When I saw this Samsung 75' I just had to have it...it's big,slick and the price was to good to pass up...some people have a problem with the remote because its slim but I don't ..the picture is phenomenal what more can I say..I'm simple so I don't need another of ports,I just want to watch..I luv it and you will as well...don't miss out on this great deal.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 6, 2025
Reviewer name: Sassy Shar
5 out of 5 stars
5 out of 5 stars review

Best I’ve had so far.

I usually have a very good experience with Samsung products. I do not like to give a rating of 5 because I feel there is always some room for improvement. But couldn’t give like a 4.6 or similar. This TV has more features than any I’ve had. I just need to revisit the instructions.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 8, 2024
Reviewer name: Chrisisit
5 out of 5 stars
5 out of 5 stars review

This TV is awesome!

[This review was collected as part of a promotion.] I recently got the Samsung DU7200D Crystal UHD TV (2024), and I’m really happy with it so far. The 4K picture quality is super clear and vibrant, and navigating through apps like Netflix and Disney+ is really smooth with the Tizen OS. It’s easy to use, and I like that it has built-in voice assistant support. It’s not perfect—like, it’s not the best for gaming or super bright rooms—but for everyday TV watching, it’s been great. Overall, it’s a great upgrade for the price, and I feel like I got a lot of value out of it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
Reviewer name: RitaRC
5 out of 5 stars
5 out of 5 stars review

Perfect TV for a smaller room

[This review was collected as part of a promotion.] I bought this 55 inch Samsung TV for my bedroom to replace a 42 Inch Samsung TV that still works, but I felt was too small for my room I just moved into. This is a perfect fit. I love that you can adjust where the legs are to hold the TV, that was a big factor in placement. This is the 5th Samsung TV we have and I will need to replace the Living room 65 inch Samsung to 75 inch or bigger. Can't wait to do that, I know it will be a great fit.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 21, 2025
Reviewer name: DfamOf5
3 out of 5 stars
3 out of 5 stars review

Nice tv, but cuts out while gaming

This is a great tv, but we have one major problem with it. When my family is playing video games, the screen will randomly go black for a few seconds, then come back on. It's like it switches itself off of game mode by itself. Very frustrating, but other than that, it has been a nice tv. Wish there was a way to fix this problem.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi DfamOf5, If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue is the most common problem where there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor