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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 151-160 of 1,022 reviews
Dec 3, 2024
SanJoseEd
4 out of 5 stars review

Phenomenal Garage TV.

[This review was collected as part of a promotion.] Everything is great as expected I own several Samsung products and plan to go all Samsung for TVs in my house. Only gripe is the Xfinity Stream app is very slow to load but not sure that's Samsungs fault.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
MLC70
3 out of 5 stars review

Remote does not work.

TV is great! Remote is not--volume control does not work--I cannot make it louder or quieter. Two options: mute or where the volume is. Had to download a remote on my phone. I don't like having to pay extra for the remote and want to know why the remote itself will not adjust volume? Not good. Not necessarily sure I would purchase again.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi MLC70, Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps: First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 14, 2024
BetsyAnn
5 out of 5 stars review

SAMSUNG TV

[This review was collected as part of a promotion.] We upgraded our older Samsung TV to a larger Samsung model. We are very happy with the quality..the clarity of the picture.. the color and built in streaming options in this TV. We added a new sound bar..also Samsung and the sound is amazing. It’s like a movie theatre experience. Read the reviews… there’s a reason that Samsung is highly rated. There is no competition. We highly recommend Samsung. In our opinion it’s unparalleled in all aspects for what we were looking for in a TV!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Oct 24, 2024
MoMoney
5 out of 5 stars review

Looks good and uses less power

[This review was collected as part of a promotion.] Very bright picture. Has multiple input options. Has mice appearance even when off. Has options to use various methods for stands and supports. Slim remote looks more modern. Price was reasonable. Packing job was very good. Overall a great deal.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 1, 2024
Lgrssm
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] The TV is used in my living room. Great picture. Color is amazing. Just set up so not familiar with all the features. Can't wait to try the gaming it looks amazing with the dynamics and color. Will have to take down though have learned not to put a tv up again till trying on floor first. Has an huge oblong mark looks like a puddle within the bottom of the screen. Can't wait to try all the features. Quick to turn on and set up.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 27, 2024
RuanFam
4 out of 5 stars review

This TV has made our home more efficient

[This review was collected as part of a promotion.] We love out new TV. We don’t have traditional cable so we had to install multiple apps to stream our favorite content. Our only wish is for the interface to be simpler to use and customize. The learning curve on where things are was much longer than our previous TV, but after a couple of weeks we adapted to it but we prefer our old one. The one thing we love about our new TV is how it has made our house more efficient. Unbeknownst to us, all of our Samsung appliances talk to each other and we now get alerts if one of the kids leaves the door fridge open, or if the microwave food is ready. The alerts at the top of the screen are helpful but not intrusive. The picture quality is also amazing. We paired it with a Samsung sound bar and we have theater quality experience when watching movies, or simply streaming music through the device. Overall, we give it 4 out of 5 stars. If the Home Screen was easier to use - this would be a 5.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Marilulu
5 out of 5 stars review

75” Samsung TV

75” Samsung TV was a wonderful purchase for our living room. It was so easy to set up and start watching our TV. It also has a great picture and we are totally satisfied with the delivery and the product. We are able to use other great apps with it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 8, 2025
Love Colors
4 out of 5 stars review

Beautiful, vivid colors

I bought my TV a month ago. I love the vivid color and the size of the screen I purchased. I do wish Samsung would design their remote with elderly or persons with arthritis in mind. The remote is so small & trim that it is difficult to hold & press the buttons without hitting 2 buttons at a time. I purchased a universal remote that I can operate with less difficulties.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
Kaneda
5 out of 5 stars review

Great Deal for the money

This is my 2nd DU7200, the 1st was for my wife which is the 55" model, the DU7200 have a amazing UI, entry level HDR, great for gaming with a great color gamut, the Samsung hub is a plus, great connectivity with Smarthings eco-system, the sound is also great, many apps. We have a Qled on the living room, which have the best image quality ever, the DU7200 is a great deal for the money

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 21, 2025
not happy 1
4 out of 5 stars review

great features, but disappointed, no optic outlet

this tv was a gift from out kids for Christmas. what a wonderful and unexpended surprise!! putting the tv together to hang on the wall was easy but took a couple of people to help lift it on the wall stand. when we went to hook up my husbands sound box for his hearing aids, we were very surprised to find that there was no optic outlet on the back to do this, and so he is unable to use his remote to control the volume for his hearing aids!! we wish we would of looked at the back for that feature first, so that maybe we would of taken this model back and got a different one with that feature. he misses it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301