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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 151-160 of 1,023 reviews
Oct 14, 2024
Reviewer name: KT2024
4 out of 5 stars
4 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] Disappointed that the connection to the internet is so erratic. My WiFi is strong and near the tv. Also, other devices are connected. But the tv frequently loses connection even though it says it is connected to the internet.

Review from Samsung US
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Apr 19, 2025
Reviewer name: Brownboy62
4 out of 5 stars
4 out of 5 stars review

3rd go with Samsung

This is my third Samsung television. The picture went out of both in appx 5 years, so I expect this one to do the same. This one has the best picture of course. The remote is small and a bit cumbersome with the basic functions buried in remote. The speaker is a tad weak also. It lacks depth and I frequently use a soundbar to improve it. Basically a decent television and compared to lesser named sets, it is a bit overpriced. I also have a 32" in my bedroom which is only a couple months older than the 50" and it has already shown signs of failure. While I obviously am a Samsung supporter, I can see the quality of the product is going downhill. I will be open to other options when its time to replace these sets which will likely be in the next year or two unfortunately. Based on cost and longevity, I will consider other units.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 21, 2025
Reviewer name: Smythe
3 out of 5 stars
3 out of 5 stars review

Quality device, but horrendous support and limits

Overall I find this unit to be good quality and it fills the need I have. I do have some reservations about it, there is no audio output port for a sound bar with such. Additionally I despise the requirement for a Samsung account for the device to even function. Quality of the device is good, but the support and restrictions are ridiculous.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Smythe, Thank you for your feedback. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Lollipop
5 out of 5 stars
5 out of 5 stars review

Great picture terrible remote.

Great TV, easy to use. But hate the cellular remote! We have 3 tvs at home, 6 at a vacation rental, all Samsung. Only one has the cellular remote and it’s awful! Of course it’s our living room tv the One we use the most. Will not ever buy one that has this remote again!

Review from Samsung US
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Feb 22, 2025
Reviewer name: ROBOCAT
1 out of 5 stars
1 out of 5 stars review

NOT IMPRESSED AT ALL

do not like the very small remote as its hard to use with such small buttons/controls. the volume bar is fussy and also inadvertently mutes sound. Maybe it's a learning curve but to get to regular broadcasting it is not logical . Picture is no better than my 9 year old less smart tv. Would to purchase again.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi ROBOCAT, We appreciate your feedback and are sorry to hear that you are not satisfied with your experience. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Finally, below are a few settings that I recommend adjusting to improve your picture. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 5, 2025
Reviewer name: Chuck
4 out of 5 stars
4 out of 5 stars review

Great tv, lots of tv Goodies

Great tv, works fine but cannot give it 5 stars as it will not allow me to play my nil plus without great difficulty. Had I known this I would not have bought the tv. At times I feel the control could be easier to use. Great picture, we use surround sound by Bose, Lots of tv goodies.

Review from Samsung US
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May 20, 2025
Reviewer name: PaulandDreama
5 out of 5 stars
5 out of 5 stars review

Extremely high value for the price!

Frankly, we were surprised at the high level of performance of this television at such a modest price point. Image is bright and tack sharp with rich colors, bright whites and absolute blacks. Sound performance is really impressive and rich coming from the internal speakers... I haven't felt the need to use any external amplifier & speaker source as of yet.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 7, 2025
Reviewer name: Tammy
4 out of 5 stars
4 out of 5 stars review

Should have thought it over.

This is new, so working great. But, the reason I had to buy this TV is the main concern. This is my 3rd. Samsung TV in less than 10 years. This is because 2 before this one both had Back light go out. First 1, the entire screen went black just 3 years old. The 2nd. Just the 2nd year in half the screen was going dark. I didn't think about it long enough when I purchased this 1, or I would have bought a different brand. But, I have bought so many other Samsung products I just didn't think it over.

Review from Samsung US
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Mar 7, 2025
Reviewer name: KimWatchesTV
4 out of 5 stars
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
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Apr 12, 2025
Reviewer name: CrystalNicole
5 out of 5 stars
5 out of 5 stars review

Ten outta ten this tv does it all

[This review was collected as part of a promotion.] The only complaint I have is, that it doesn't have a power button on the TV itself. Other than that, the picture is crisp and sharp with vivid colors. The sound is incredible, it somehow manages to sound like your in a theater. Hands down the best TV I've owned. Highly recommend.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301