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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 101-110 of 1,023 reviews
Apr 19, 2025
Truxton72
5 out of 5 stars review

GREAT TV HIGHLY RECOMMEND

I absolutely love this television, GREAT PICTURE, GREAT SOUND, smart TV Features work great, like navigating through the apps, I wish I could of purchased there oled model but I did not have enough money, I highly recommended this television, EXCELLENT PURCHASE. Oh, and it’s GREAT for video games, NO LAG AT ALL.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jul 2, 2024
Downforthecount
4 out of 5 stars review

Limited features

[This review was collected as part of a promotion.] New technology! Only 3 HDMI connections. No way to connect old surround sound system. I called the company, and they told me I had to order a sound bar, there is no way to connect my exciting surround sound system. So, returned the TV. I bought an Insignia that has the connections I need to connect my surround sound system.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Downforthecount, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. Please keep in mind that an Optical port can be found on our DU8000F Series and above. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Feb 6, 2025
Robin
1 out of 5 stars review

Extremely Disappointed

The size and price of the television was a good value. However, the remote control is extremely difficult to use and actually prevents us from watching the television at all. We purchased this one for our bedroom and we’re going to get a larger for our family room. We definitely won’t be buying another disaster like this.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Robin, Thank you for your feedback. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 7, 2025
KimWatchesTV
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Nov 19, 2024
scottystrue2U
5 out of 5 stars review

The most realistic screen.

[This review was collected as part of a promotion.] I use my Samsung TV to stream movies music videos on YouTube and also use it to monitor my whole house. I don't even have to have the remote no more looking for that because it's on my phone exactly the same as it is they came with the TV This is one of the best TVs I've ever had the most realistic pictures if you put the ocean scene on there yes it looks like an ocean and it's so big and it's right there bold in front of you number one TV I've ever had check it out you like it too.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 23, 2024
Samsung4Life
5 out of 5 stars review

Only Samsung 4 use.

[This review was collected as part of a promotion.] We use our Samsung TV for all of our streaming and music listening. Enjoying the Samsung TV Plus app that gives us hundreds of local and network channels. Added my sins on account and am now able to control all sales on products in my Smart Homes app from my TV. Kids and I are loving the Samsung Gaming Hub app that allows us to play hundreds of games while using our PlayStation controller.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Vickie
4 out of 5 stars review

Some problems but overall pretty good once install

I wanted a bigger tv but our space is small. But going from 32 to 43 was good. A little trouble with the install. While TV is light, it is heavy for trying to mount. I also found it difficult to EASILY find and install MY streaming apps. Plus Paramount only seems to work when I restart my TV. Don't know if it is a Samsung problem or an app problem. Over all I am pleased. Not quite a 4 for me but definitely not a 3. And price was right. But wish I knew how to easily install my apps. I ended up pushing buttons and have no idea how I got one installed. Not all of us are tech inclined.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
ampdigi
1 out of 5 stars review

Last way less than expected

TV went bad in less than two years, as well as my Frame TV. Couldn't be less happy with Samsung at this time, and won't be purchasing another Samsung ever again, and they would be the last TV I recommend to anyone. Quality control has really dropped off over time.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi ampdigi, Thank you for reviewing Samsung’s DU7200 TV and for sharing your experience. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 27, 2024
RuanFam
4 out of 5 stars review

This TV has made our home more efficient

[This review was collected as part of a promotion.] We love out new TV. We don’t have traditional cable so we had to install multiple apps to stream our favorite content. Our only wish is for the interface to be simpler to use and customize. The learning curve on where things are was much longer than our previous TV, but after a couple of weeks we adapted to it but we prefer our old one. The one thing we love about our new TV is how it has made our house more efficient. Unbeknownst to us, all of our Samsung appliances talk to each other and we now get alerts if one of the kids leaves the door fridge open, or if the microwave food is ready. The alerts at the top of the screen are helpful but not intrusive. The picture quality is also amazing. We paired it with a Samsung sound bar and we have theater quality experience when watching movies, or simply streaming music through the device. Overall, we give it 4 out of 5 stars. If the Home Screen was easier to use - this would be a 5.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Sep 14, 2024
Gamerguy
5 out of 5 stars review

I can't believe I waited so long to get a new t v

[This review was collected as part of a promotion.] I mainly use my TV for video games, and I love this t. V, the latency in my video games is very low. The colors and textures are great period I have improved my gameplay since upgrading to this t v period it also is compatible with the hi.Gh output of the xbox series x, making it a perfect companion

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301