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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 111-120 of 1,023 reviews
Feb 5, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

What a great purchase!!

The Samsung 85" Crystal UHD TV is a great choice for anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's perfect for watching movies, TV shows, and sports. While the sound quality could be better, it's still decent for a TV of this size. Overall, this TV offers a great value for the price. Would I recommend it? Yes, I would definitely recommend the Samsung 85" Crystal UHD TV to anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's a great value for the price and will provide you with an immersive viewing experience.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 20, 2025
Reviewer name: Trailman
5 out of 5 stars
5 out of 5 stars review

Enjoyed my Samsung

Great clarity and great sound. Easy to set up, Unfortunately tvs last June eliminated some ports and I had to buy new headphones. More unfortunately I accidentally knocked over the tv and now need to buy a new one less than a year later. Screen damaged

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
Reviewer name: Sister
1 out of 5 stars
1 out of 5 stars review

Turner

It’s not recognizing my initial set up. Says I don’t have an account. I’m just having to use my fire stick and Amazon prime. Can’t get help when I call. I had to create whole new account and it wants to charge me again for what I’m already paying. Crazy

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Sister, I'm sorry you are experiencing issues with your DU7200 TV. Please know you should not have to pay for anything when signing into your TV. So we can better assist you, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 14, 2024
Reviewer name: AB2024Willowgrv
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] My family has not purchased a TV in many years. Our old TV that were replacing was one of the first LED Samsung and has been excellent since we purchased it. So certainly I wanted to take a look at the newer Samsung and what they had to offer. And comparing to other brands, the Samsung that we chose offered just as good or if not better quality enhancements for TV viewing and pleasure. We purchased a new house and certainly had space for a nice 65 inch TV. We’ve had the TV for about a month and I’m extremely pleased. The overall picture quality is excellent and the sound quality is a lot better than I expected. The ease of use and instructions was very helpful and setting up this TV. I do like the Wi-Fi smart TV enhancement. You don’t have to see wires to actually watch TV. This has been a good purchase for our family and the T.V. has been exceptional

Review from Samsung US
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Nov 18, 2024
Reviewer name: Apollo
5 out of 5 stars
5 out of 5 stars review

Samsung is always Awesome

[This review was collected as part of a promotion.] This tv has the best picture, easy to set up and I am using Bose surround sound speakers and a Samsung soundbar. I also use it for my Xbox and streaming movies . I have always bought Samsung Televisions and never disappointed. I actually have 3 Samsung televisions, two 65inch and now a 75 inch.. cannot go wrong!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jan 6, 2025
Reviewer name: Teebrown
5 out of 5 stars
5 out of 5 stars review

Very good buy

[This review was collected as part of a promotion.] This is a very good choice for a television. Am very pleased with pic. quality ease of setup. Connected to WiFi very easy procedure. Love the Samsung channels built into their sets. I haven’t made it to the end of the list yet. I start scrolling to see how many channels their are and end up finding something to watch.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 19, 2025
Reviewer name: KBL7
1 out of 5 stars
1 out of 5 stars review

Would not recommend

I bought this a month ago and the color and sound were great. I would have rated it a 5 but within 30 days it stopped working, no picture or sound. I've had several Samsung TV's and really liked them but lately seems like there are several problems with them.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi KBL7, Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jun 5, 2025
Reviewer name: Judy
3 out of 5 stars
3 out of 5 stars review

Good picture

Terrible remote. I.have to look up what anything on there is and sometimes that works sometimes not. I’m 81 years old and there isn’t much on there that I can figure out on my own. Why can’t the remote tell you what it does. Never had any problem with my previous. I guess this is for very savy people. Even this review is hard to use—like I can’t get back to the top of this block that I’m typing in

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Judy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Nov 19, 2024
Reviewer name: KRChandler
5 out of 5 stars
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] First the picture on this tv is amazing, very vibrant and brilliant. I’m still learning all about it. I would like to add some of my apps to the Home Screen. The sound quality is great as well without any additional sound bars. It was fairly easy to set up, I thought it would be more complicated with apps and such.

Review from Samsung US
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May 20, 2025
Reviewer name: JordanR
5 out of 5 stars
5 out of 5 stars review

Good TV

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301