I was so excited to see this set available at Sam's and for a great price. As a mom of three toddlers, this set screamed hours of entertainment to me! Delivery did not take as long as expected which was a huge plus. Set up took much longer than anticipated and was quite frustrating as the video tutorial and instruction manual did not always match. During assembly, we found that we were missing the steering wheel assembly kit, several pieces came cracked and the wavy slide was damaged. Furthermore, some pieces consisted of poor quality wood and cracked during construction. I have a running list of replacement part needs. We managed to get it set up in about 3 days time, finishing it on 5/1. The kids were ecstatic! They called it their “park”. Watching them run down the yard smiling and screaming with excitement brought tears to my eyes. Within a months time, we noticed things falling apart! My children, just three years old, do not weigh enough nor are they strong enough to cause the type of deconstruction we are seeing. The screws holding the boards on the rock wall literally starting breaking in half! The boards now just fall off! I can't use other screws as the running board in the back is of such poor quality, it is cracking. The “pop out” on the front, that the wavy slide connects to, is collapsing! Again, the hardware has failed. The list goes on and on. As of 6/17, the set has been deemed nearly unusable and has become an extremely overpriced piece of yard decor. I am so disappointed. We did everything we were supposed to! We followed all of the instructions! We took our time and made sure it was done right. I don't know what steps to take at this point. I don't know if I should start with the manufacturer or with Sam's. It's not like it's a small item you can just throw in the car and return but I certainly want my money back for this product. My littles are sad and I'm sad for them. I really expected so much more out of this set.

My daughter has not stop playing in this unit almost every other day this year, if not almost everyday for the first months. This really helped during the heavy months of the pandemic where kids were spending every day at home, we ran out of options on how to keep them entertained in a healthy way.

Came in, everything was here- only one board was slightly broken but able to use! Set up took about 12-13 hours- w/at least 4 people. Instructions were great!! Def would tell recommend having someone start the curly slide!! That was a little rough but we got it!! Kids LOVED IT!!

I found the set to be fairly easy to put up, I did about 80% all by myself. Eventually you will just need the extra set of hands but nothing was too crazy. The most frustrating part was some of the hardware did not want to thread nicely which tore the soft wood pretty good. Also the boards letters/numbers that identified the piece were sometimes hard to read and easy to get backwards. But despite the back tracking here or there it was done quickly and easily and the kids love it.

Our child loves playing in his backyard set! He loves to climb and slide and BBQ. When a storm came through and his mixer got wet we contacted the customer service office they were so helpful in replacing the parts which made him so happy. Thank you for making such a great toy that will be enjoyed for years to come.

My husband and I bought this set last year. It took a few days for us to fully build it (the twisty slide was one of the longest parts!) But it is so much fun. It is very sturdy and the kids love it. We had a hard time getting the stakes in the ground, but all in all, a great product.

I purchase this playset from Sam's Club and it is beautiful. I did my research and decided that this was the right place that for my children. It took my husband and I two and a half days to get this done on time for Easter and we did have all day to do it. The instructions we're easy to read and I love how everything was place on the box that it was supposed to be and marked so it was all easy to follow.

This set is a good deal for the price. It can be set up by two people, but it will take way longer than the suggested time frame of 8 hours. It's is sturdy and a good design. The directions are decent in the beginning, however you can tell whoever wrote them got tired at the end. Putting the kitchen area together was out of order which made it difficult to put that area together. The spiral slide is also difficult for the same reasons. Also, some of the wood was damaged upon delivery. We fixed using plastic wood. It wasnt worth it us to try and return or replace. Overall, we love it and our girls will make many memories to come.

I spent several days trying to decide on which swing set to purchase. I usually don't take the time to write reviews but I always read them when making a purchase so I have to share my great experience. We purchased this set in June and my husband was able to assemble in a few days, although time consuming he felt the instructions and pieces made it easy to assemble. My kids loved this set and all the features it had to offer. Unfortunately after a recent storm a large tree limb fell and caused a significant amount of damage but after speaking with the AMAZING customer service reps at backyard discovery they helped me order replacement parts and also offered a significant discount on parts and shipping :) I also had to call back during the re-assembly for additional parts that I forgot and they shipped for free. The swing set is again fully assembled thanks to the EXCELLENT customer service (and my husband) :)

[This review was collected as part of a promotion.] We bought this swingset a couple months ago. It's definitely a labor of love to assemble. Using both the paper instructions and the app is helpful! We needed a replacement board, and it was such an easy and quick process. Most importantly my kids couldn't be happier.