I ordered it about 6 weeks ago. It took 4 weeks for it to be delivered. I made several calls to the delivery company and then received s call from Backyard Discovery checking in with me about my order. She followed up the the delivery company and told me to call her if there were any other problems. Awesome customer service! We got the swing set together except for the tube slide just in time for our granddaughter's birthday. She loves it.

Bought this because of quarantine new the kids needed a place to play. Set it up over the course of the week and wasn't that hard to set up although some of the pieces could have fit better will be ordering new pieces. Kids love it it's a great finish product

[This review was collected as part of a promotion.] Whether taking a spin in the looped slid or climbing the rock wall, we can tell our daughter enjoys all the different features of this Swingset. The feature we did not expect was the play kitchen has sound effects. However, while this feature is cool, it took one rain to totally ruin these toys from working. Not a big deal, but discouraging when our daughter did enjoy the sounds and actions of the toys.

[This review was collected as part of a promotion.] I bought this five months ago and so far it has held up great. The kiddos love the double slide feature. We love it! Also, all of the pieces were there and my husband put it together without any issues (but he is very handy and has a lot of Dewalt tools). Very happy customer! Thank you

With everything going on with COVID it did take a while to actually get the swing set and have installed. We've had it now for a little over a month and my son loves it. It is a little smaller than I expected in certain spots, like the top play house part. You couldn't fit more than 2 or 3 children up there safely. The two slides is something you can't find anywhere for the price!! And the little kitchen/bbq play area with chalkboards is also unique. For the cost with all the features it is perfect. My hope is it will last at least 8 years as my son is only 2. The wood is cedar and I believe it's stained and appears to be treated. We have had to tighten some bolts etc already but I think that's just from the set settling. No big deal. We chose to have the professional installation. I HIGHLY recommend having that done. It was done in about 5-6 hours and we didn't have to do a thing. Just make sure the area you want it is more or less level (within 2in range). That's key for saftey. Overall I would recommend this swingset and company again and again!

We bought this last some for our three year old. So far it has been great - they love the swings, are surprisingly good at the rock wall, and we see a lot of pretend play in the kitchen area underneath. Assembly was fairly difficult, which was expected. However, the shear number of pieces and assembly steps was a surprise. It took several weekends and a few weeknights to finish. The tube slide in particular was painful to assemble. The project would likely have been more manageable if we didn't have young kids to care for, but most people buying the product will be in a similar situation.

We bought this a couple of weeks ago for our 3yr old grandson. We assembled it over the Memorial Day weekend. It went together fairly easily. There we a couple of places where the holes didn't quite line up but that's what power tools are for. Overall it was a pleasant experience with my grandson helping and it will be a memory that lasts a lifetime.

I could not be more pleased with my Bristol Point swingset! The quality of the materials, hardware and directions are more than I could have hoped for. My husband was able to construct portions of it in our garage by himself until we completed it outside together. I highly recommend this swingset. My grandbabies, a 2 year old and almost two, will enjoy it for many years to come!

We purchased this product last year and it's still Beautiful. The kids love it and use it a lot. The only complaint was how hard it was to put together. If we ever purchase another we will hire someone to put it together. Other than that, great swingset!

My dad bought this for my sister's daughter's in Missouri there 4 and 1 years old they love it. The kitchen makes sound. Oh and the love the tunnel slide. I liked it so much my dad bought me one for my son hes not even 1 yet. I live in Wisconsin. My dad lives in Indiana so he dosen't get to see his grandkids that much. Trust me my sister and I take alot of videos and photos. Hes the best dad. He wanted to get these play centers for his grandkids and they are built to last and we will have so much fun playing on them.