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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)

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Showing 601-610 of 1,152 reviews
May 28, 2021
Mom
5 out of 5 stars review

Assembly!

Hi, I have this on the way without assembly, would there be a way to add it now? Thanks for your help

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

Hello-All assembly services are handled by a third party company called Go-Configure. You can reach them at 888-888-5424. They will have information on where they service as well as wait times and pricing.

Apr 20, 2023
Wsl495
3 out of 5 stars review

Assembly

This did not come in 16 preassembled pieces. It came in 100's of pieces that had to be assembled! Not sure yet about the finished product.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

I'm sorry for the confusion. It comes with 16 panels to assist with the fort assembly. The remaining parts of the assembly do need to be assembled and comes in many pieces.

Jun 7, 2024
Angel
4 out of 5 stars review

Seems to be good quality but small

The play house part is a lot smaller than I expected from the pictures. We don't have it fully assembled yet but it's taken 3 days so far. It has an obnoxious amount of parts to put together.

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reply from BYDSales

Appreciate the time you've taken in writing of your experience and with this review! Please contact us at (800) 856-4445 and we would be happy to help improve the experience however possible.

Nov 30, 2023
JMPS
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We got this for our 2 year old and it's perfect! She loves it and I know she'll be able to play with it for several more years.

Review from backyarddiscovery.com
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Jun 9, 2022
tinmans wife
1 out of 5 stars review

disappointed

The description says ‘The Backyard Discovery Bristol Point Cedar Swing Set/Playset comes in 16 pre-assembled panels for convenient assembly.' Completely false. Every board had to be screwed together. Very disappointed!!

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

I am so sorry to hear that. For the house portion itself it does total out to be 16 pre-assembled panels. However, outside of that you will need to assemble the rest together. We will definitely look into the description to see if we can word this better for future references.

Jun 3, 2022
John98
5 out of 5 stars review

Great Playset

We spent a lot of time researching the right playset for our three kiddoes. This one fit all the wants and wishes. The installation was straightforward and the set has been great for our kids over the last 9 months.

Review from backyarddiscovery.com
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May 7, 2022
TC
4 out of 5 stars review

Great swingset..

This swingset is great. But if you want it to last you HAVE to seal it every year. I went 2 years without re sealing it and it just went to trash. The Texas sun is brutal..

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

Thank you so much for your feedback, information like this ensures that we are able to continually improve our product performance in the future. Similar to other wooden outdoor products, annual maintenance is required. You will find details for annual maintenance in your assembly manual. Please understand that applying a sealant in year one is essential for long term product performance. However, depending on your climate, it will be necessary to apply stain in subsequent years to ensure long term integrity and performance. We aim for 100% 5-star satisfaction and are sorry that your experience has been less than perfect.

Jun 3, 2022
momof3kids
4 out of 5 stars review

Great Playset

We bought this set for our kids, they have loved it so much! The layout of the play set is so great, it is fun for all ages of kids since there several options of play! (More than one slide, hanging bars along with swings, BBQ pit and playhouse below and an outlook post) My only issue is that the wood is not sealed, so after spending $$$$ on the play set you have to pay an additional cost to have it sealed so it will last outside. The wood they used to make this set is very cheap so sealing is a must.

Review from backyarddiscovery.com
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Apr 19, 2021
Enedina
5 out of 5 stars review

Great Purchase

We bought this about a month ago and we put it together. It took 2 days but it was worth it. Easy to follow instructions. The only downside is the delivery was hectic. The delivery company kept saying we weren't home but we were. I ended up picking up the item from their location. The entire playhouse fit in my truck. No need for freight delivery. I am very happy with this purchase! Very vibrant colors and details!

Review from backyarddiscovery.com
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Jul 1, 2020
Dat guy
5 out of 5 stars review

Marital challenge, but fun!

If you want to ever test your marriage, put one of these together with your spouse! All joking aside, it was a challenge (and I work in construction) but it was fun. It is designed and built well. And these kids can't get enough of it. They sat at the window waiting like vultures. Now I can't get them off of it. One great feature is the size. My son is very tall 7 year old. And he will still play on this thing for years to come. All in all , take your time putting it together, and the kids will love it!

Review from backyarddiscovery.com
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