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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)

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Showing 611-620 of 1,152 reviews
Apr 2, 2023
Adavis80
5 out of 5 stars review

Great backyard playground!!

It took longer than I thought to put together but the app made the instructions very easy to understand. Had a few broken pieces and contacted customer service and they were polite and very quick at sending replacement parts. My kids spend hours playing and swinging on it several times a week. All and all a great product and a great custom service experience. Would definitely recommend to buy for anyone with small kids looking to make there yard more fun.

Review from backyarddiscovery.com
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Jan 10, 2025
Grams
2 out of 5 stars review

Cracks in spiral slide

I bought this playset for my grandkids in the spring of 2023. With less than 2 years of minimal use and the spiral slide has several cracks in it. A few screws have also popped off of the deck. The playground has plenty of shade around it and is also not subject to freezing weather here in Texas so I am sure that weather has not played a role in this. My oldest grandchild is 7 so abuse is not the issue either.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

I am so sorry that our product did not meet the expectation you had for it, we do offer replacement parts for anything that is damaged, missing or split after install. Please reach out to us so we can discuss these issues further with you. Our Customer Advocate team is available from 8am-6pm CST 7 days a week and our number is 800-856-4445.

Jun 1, 2022
snz
5 out of 5 stars review

we love it

My husband is very handy so it was not too awful for him to put together- just took some time. This is our second summer with the play set and our boys are on it every day! It is holding up just fine after the crazy Ohio winter weather we had this last season. The mini kitchen is an absolute favorite as well as the spiral slide.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

We are happy to hear that you are pleased with your purchase.

Jun 24, 2020
LindsayAI
4 out of 5 stars review

Happy with purchase!

I am very pleased with this set. Provides fun for my four kids of wide age range. One issue we have had is the sink faucet broke off the first day my 3 year old daughter played with it and now we have exposed sharp screws. Also the Wood seems a little soft, we all ready have lots of nicks and dents just from everyday use and we have only had it for 2 months. Overall I am very happy with my purchase, provides hours of fun. Wish we could get the sink faucet replaced and we will replace any wood beams that crack or split overtime.

Review from backyarddiscovery.com
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Jun 24, 2020
Tamlynn
5 out of 5 stars review

Lots of play time

I bought this for grandson a few months back. It has been the best purchase I've made he absolutely loves it there's so much things for him to do. He plays outside for hours. I would definitely recommend anyone who's looking for a playset to buy this one

Review from backyarddiscovery.com
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Jun 29, 2020
Cherry Foward
4 out of 5 stars review

Nice place set, needs some improvements for the pr

I am almost completely satisfied with the product! The kids love it and the instillation was well worth it! The guys even worked through the rain to get it installed. The product does not have a finished coating on it that keeps it from splintering and that is a concern. For the price I would have thought the wood finishes would be protected for durability but overall it's a nice product. Kids love it!

Review from backyarddiscovery.com
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Apr 28, 2020
azbackdraft211
4 out of 5 stars review

Have patience, it's worth it!

First I must say I'm sorry for what I said when I was building the playset. My kids might have learned a few new words. It took me a day and a half to build. Have patience and do not try to rush. It turned out great kids loved it. Things that would make it easier to assemble would be separating your pieces. It can be hard to see some of the stamped numbers on the wood and no one stamp is in the same spot. I used both paper instructions and the app, some times one gave you better get instructions than the other. I don't plan on building another, but as long as I maintain this one I shouldn't have to. Kids will get many years of enjoyment out of this!

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reply from BYDSales

Thank you for the review

Jun 24, 2020
SarL
5 out of 5 stars review

Fun Swing Set!

This swing set has made my son's summer! It was relatively easy to assemble. I put it together by myself and really appreciated that it came with some tools! The only tricky part was the circular slide but that was partly my fault. Be sure to align the R with the arrow every time or you will be taking the slide apart to redo it!

Review from backyarddiscovery.com
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Dec 27, 2019
Gabby
4 out of 5 stars review

Nice Product

For the price $750 (in store) - its a steal. Looks amazing and my 3 year old is living his best life right now . Mommy, daddy and Tio are exhausted from 30 hours of labor . Totally worth it though. PS- The instructions will give you a headache, the stamps are either faded or double printed so you have to use process of elimination.

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

Gabby, You didn’t say if you used the BILT app that was designed to help with assembly but it sounds like you have impeccable experience with building. Your advice that you shared is great advise for those starting this project and I would add to find a helper to make it easier as well. We appreciate your review and please know that your input will be shared with our engineer team.

Jul 8, 2020
Haleohana
5 out of 5 stars review

Amazing backyard fun

We bought the Bridtol during the Covid ban on assembly. This was the challenging part. My husband recruited four young men to work about 12 hours total for the full assembly. But the finished product is beautiful and top auLity. It sure made two little girls over the moon!!

Review from backyarddiscovery.com
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