The shipping process is absolutely ridiculous! But I’m the end it was totally worth the price and the wait. Putting this together was kind of a pain, but the instructions are 100% on point! Some of the pieces need to be better labeled because the ink on a few were not readable but the instructions give pictures and dimensions of each piece which helped to be able to figure out what they were without the label. All in all it is a great playhouse and we are very happy with the end results.

It’s a nice looking playground once it’s set up. My husband and I (mostly my husband) were able to set this up in about 3 1/2 days. This is with 2 toddlers at home so maybe we woulda finished sooner if it was just us. There was 3 boards that were defective so we had to call the company. They were able to send us the boards but it took 5 days to arrive. Then we had to call again because our package was opened when we received it and 2 boards were missing. Because of all the frustration we had setting up the playset, i had to rate it 4 stars. It wasn’t too hard to set up but it definitely takes time. Other than that, we haven’t had it for a long time and I just sealed it with the wood water sealant so I’m hoping it lasts.

Have you ever bought something in the last two decades and thought "they just don't make stuff like they used to"? Well, this is a perfect example. We bought this less than a year ago. But to be honest, after only one winter, the wood started cracking and peeling. And, honestly that's the only reason I'm writing this review. The design is excellent. The wood is terrible quality. I don't love that the swings aren't strong enough for adults. I'm 150 lbs and I cringe everytime my daughter asks me to swing by her.

The customer service is the reason for the 5 stars - the person I spoke with on the phone was amazing! He listened to my issues and happily sent me everything we needed. The playset itself is really nice, but there were a few issues. The deck on the upper floor that we got had peeling wood. Some of the hardware wasn't long enough to attach well (but there was extra of longer sizes to use instead), mainly the railings at the upper lookouts. This is the first playset we have put together and it went as we expected and our kids love it. I will say we would have gladly paid a bit more to have the tube slide come pre-assembled!

I bought this in May 2022 and just over a year and the slide has cracked in several places and the bottom of it cracked and a piece is sticking out, making it dangerous. I contacted the company and they said since it was purchased for a daycare, the warranty is voided! That was not indicated when i purchased it. Its ridiculous that the slide would have this much damage after only a year.

I am so happy I bought this unit. It is a larger unit, compared to the unit’s that only have one slide. My husband built this unit by himself . It took him four days to build. Full disclosure, he is a General Contractor and he is a man that can build or fix anything. I would definitely recommend this swing set! We had no problems with delivery and it was complete in box. No damage.

Put together in less than a weekend and kids love it.

Definitely worth the money the kids would play on it 24/7 if they could. So much to do

It takes more than 8 hours and more than 2 people. It is great when it is all put together.

My grandkids love it. The kitchen gets the most use though. I eat lots of food cooked on it. Lol