The shipping process is absolutely ridiculous! But I’m the end it was totally worth the price and the wait. Putting this together was kind of a pain, but the instructions are 100% on point! Some of the pieces need to be better labeled because the ink on a few were not readable but the instructions give pictures and dimensions of each piece which helped to be able to figure out what they were without the label. All in all it is a great playhouse and we are very happy with the end results.

This is a super cute set and the kids love it. Assembly was an absolute nightmare, though. There are ten thousand pieces that are not well marked. Aside from that, the claim that two people can simply assemble this is a blatant lie. We finally hired a crew to assemble it and it took three men 2-1/2 days. They cussed and fussed the whole time, but they finished it.

Normally I would build it myself from scratch, but for the price I figured I give it a shot. That way I do not have to draw blueprints and go out buy all the wood and hardware myself, which saves me a lot of time. I received the playground at a time I was extremely busy at work and knew I only had a couple of hours a day to work on it . The first day I put about 6h of work in, then I had 2 days I was only able to put in about 2-3. At that time it was pretty much finished, aside for some little stuff like the grill, sink, etc. So in total I put about 12h in by myself and it went fairly smooth. 2 pieces of advice:1. leave the wood on the boxes it came in, as there is a list of what is in which box. 2.sort your hardware, it will save you a lot of time looking for the right scews, or bolts, or whatever it calls for. In general it is good quality for the price, sometimes you do have to be careful putting screws in as they can be very close to the edges. Only had 2 pieces with a crack, but these were only designated to become table/trays, which obviously wasn't a big deal. Overall pretty satisfied.

Here we go - trying to see what the five year warranty will be like. We’re going into season 3 and boards are rotting and breaking making this play set unsafe. It was great for the first summer and then things started breaking etc. anyone else deal with the warranty yet and or rot?

This set came in 3 boxes labeled 1-3. We were thinking the wood would be in ordered since it was labeled 1-3. However, it was not. We had to dig throughout each box to find the right wood, which slowed up the process. Also, the would was labeled with black markings, for example J5, H13, etc. This showed you the correct would to use. However, some of the markings were FADED so you really couldn’t tell which wood was correct. We had to look by the pictures in the instructions. It was a PAIN! It took 5 days to put together but it turned out great and my son loves it.

I bought this almost a month ago and my 3 year old enjoys it but I'm afraid I'll have to replace wood before a year. After we put it together, we noticed a lot of cracked wood/ wood started splitting and when our 3 year swung on all 3 swings. The T nuts were starting to sink into the wood.

This playground is worth every penny. It took a few weeks to be delivered. My husband and his helper put it together working on it 5-7 hours/day in three days. The price and the labor are worth the endless hours of entertainment it provides my six and three year old. We even had to buy solar powered spot lights so they could play on it until bath time. Do yourself a favor and just buy it! Have someone handy put it together.

We are halfway through assembling this and have had so many issues with wood splitting when you screw into the pilot holes exactly as directed! The wood is so cheap, we aren't even sure if it'll be usable when we are done. The build time is 11 hours and we have been working on it for days because we actually had to take a day to wood glue the ladder pieces where they split so much to be able to screw the boards on.

This has been a disaster. They called to confirm delivery, I told them no one would be available the day they wanted to deliver. They told me they couldn’t control that… Okay, I make sure I am home for the delivery. They do not ring the doorbell, or notify me in any way that the item has been delivered. I look out my window and see boxes and a slide piled in the middle of my front yard. They are too heavy for me to move, now I have to worry about them getting stollen. Their response “this is the service you paid for”. Second we set up assembly for the 11th. The morning of our appointment, I’m called saying there is supposed to be rain so they are canceling the appointment and someone with reach out to reschedule. There was never any rain! I never received a phone call for reschedule. I have called this company every other day and are told they can’t get a hold of a tech and are escalating the situation. I still have no answers. I will be trying to figure out how to return this all together.

I never received any tracking info but was delivered and left close to the road for everyone to see not very professional. I just hope that it is a lot better product than the delivery was. haven't put it together yet may have to post another review after it's put together hopefully a better one. I'm just glad someone didn't just pull and get it because I would have never would have known that it had been delivered. it still not showing any tracking info