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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)
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Showing 31-40 of 1,152 reviews
Mar 22, 2019
Buddy
5 out of 5 stars review

Verified Purchase

Nice set

My grandkids love it. The kitchen gets the most use though. I eat lots of food cooked on it. Lol

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for your 5 star review!

Mar 1, 2019
Cw
5 out of 5 stars review

Verified Purchase

Easy and fun

Put together in less than a weekend and kids love it.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for your 5 star review!

Jun 23, 2021
3kmom
3 out of 5 stars review

Verified Purchase

expectations

definitely takes longer to assemble then they say. seal it while you are assembling. ls hard to do once it's up. price was great and it's soo cute. the accessories are awesome

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

Thank you for your review and feedback! If you ever have any questions, our Customer Advocate Department is here 7 days a week, 8am-6pm CST, at 800-856-4445.

Nov 19, 2019
Nicole
4 out of 5 stars review

Verified Purchase

Patience and power tools!

Our grandson absolutely loves this swing set. It took about 18-20 hours to put together over 3 days. My husband is extremely handy and had power tools this project is not for the weak!! Lol! If you are good at following instructions and have tools and a ton of a patience you can handle this. It helps to have help also with this project.

Helpful?5DYMH5QYQP4Q13884314503
reply from Supplier Response

Nicole, Thank you for your feedback! Your comments are essential to improving our quality and service. Please keep in mind that assembly can vary based on many things including skill level, time availability and number of helpers. The Bristol Point Set should take 2 adults with average skill level approximately 8 hours to complete. Thank you for the review!

Apr 29, 2019
First Time Dad
5 out of 5 stars review

Verified Purchase

Excellent Product

This is my son’s first real swing set and he loves it! It was a bit of a pain to put together, definitely have a few helpers. The instructions are not the best but if you read into them hard enough it’s fairly simple to assemble with help. One suggestion is try to level out your yard to almost perfect for better results.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for your 5 star review!

Jun 15, 2021
Kk
3 out of 5 stars review

Verified Purchase

Could be better

Wood splintered when drilling together, especially the rock wall! Pieces warped and some “pre drilled” holes didn’t line up and pieces of wood wrong size. Bolts for wavy slide were not long enough to go through the pre made floor it attaches to. Or floor was built wrong so there was extra wood to go through. Instructions were not the greatest, tunnel slide was horrible to put together! On the positive side my kids do enjoy themselves. Really hoped for better quality for money spent. Thankfully it was on sale so saved some money, and sadly only option to buy due to everything was sold out.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for taking the time to review our product! We are sorry to hear that you are not 100% satisfied with your product

Jul 7, 2021
WaterSkier Tom
4 out of 5 stars review

Verified Purchase

Takes a long time to assemble

The swing arrived damage from a forklift but the 800 number replaced the damage parts takes a long time to build instructions could be easier to follow if items was better markings are if left right front and back was used for a lot of small items could have been pre assembled customer service was great

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for the review

Jul 14, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Great set! Perfect for growing kids!

Assembly was pretty easy to follow. Nothing came damaged and appreciated the few extra hardware pieces. It took about 2 1/2 days to put together with 2 adults. The only complaint I have is that some of the wood is very soft which causes the screw holes to strip extremely easily. That being said, I can't justify taking off an entire star for that. It really is a great set and my kids absolutely love it. 4.7 stars!

Review from backyarddiscovery.com
Helpful?5DYMH5QYQP4Q13884314503
Jun 15, 2021
duane ausherman
4 out of 5 stars review

Verified Purchase

nice set difficult assembly

nice very solid set made of cedar and it splits easily when putting in screws and is very difficult to assemble it took 2-3 people 4 days to assemble 8 to 9 hours a day instructions not very good not clear on what to screw and boards are not all clearly marked

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for the review,We are sorry to hear about the experience you had assembling your set

Mar 19, 2021
Cory c
5 out of 5 stars review

Verified Purchase

Solid set

So far, the playset is amazing. It is still new so we will see how it holds up. The construction is very solid. Most of the 1 star reviews i read were mad at the company that sets up the playset, i just did it myself. Be warned, it takes a long time to build.

Helpful?5DYMH5QYQP4Q13884314503
reply from BYDSales

Thank you for your 5-star review.