Great playset overall. My 4 year old son loves it. Took me around 16 hours to put it together by myself. Hardest part is finding the right hardware for each step but the app helps a lot. Definitely would recommend having a partner helping at least to find the pieces for the next step while you put it together. I did have one frame piece that had a pre-drilled hole on the wrong side (and no, I didn't have it turned around because I tried it that way too). But it was no big deal, I just drilled the same size hole on the correct side and all was good. It's been up for about a month now and so far no issues!

I bought this almost a month ago and my 3 year old enjoys it but I'm afraid I'll have to replace wood before a year. After we put it together, we noticed a lot of cracked wood/ wood started splitting and when our 3 year swung on all 3 swings. The T nuts were starting to sink into the wood.

The only reason I didn’t give it 5 stars is because some of the pieces were not marked clear. This was a great deal, but be prepared. There are a lot of pieces and it takes 2/3 days to put together.

This player is great directions to put it together we’re spot on, and step by step. Delivery from SAMS was on time and they placed it where we wanted it delivered in the yard. The kids are loving it!!!!!

This swing set has already fallen over so many times in my backyard, despite us leveling the area and staking and weighing it down. The tube slide broke within a week of use. Our sons are 10 and 2 and the 10 yr old only weighs 56lbs so being overloaded wasn't the issue. We live on a 1 acre tract and I found this play ground bent, twisted, partially laying down so many times that its already past the point of safe use. Our back yard is breezy, but there is no reason this thing should have fallen over so many times! No storms came through, the thing would just take flight in the slightest breeze. I am so disappointed that we wasted $1800 on this! If you are wanting a swingset, don't go cheap. Your kids are worth more than this!

This has been a disaster. They called to confirm delivery, I told them no one would be available the day they wanted to deliver. They told me they couldn’t control that… Okay, I make sure I am home for the delivery. They do not ring the doorbell, or notify me in any way that the item has been delivered. I look out my window and see boxes and a slide piled in the middle of my front yard. They are too heavy for me to move, now I have to worry about them getting stollen. Their response “this is the service you paid for”. Second we set up assembly for the 11th. The morning of our appointment, I’m called saying there is supposed to be rain so they are canceling the appointment and someone with reach out to reschedule. There was never any rain! I never received a phone call for reschedule. I have called this company every other day and are told they can’t get a hold of a tech and are escalating the situation. I still have no answers. I will be trying to figure out how to return this all together.

Product was delivered with one of the 5 boxes being completely ripped apart so we hope that we have all the parts. However, we wouldn't know at this point because it is still sitting in our driveway weeks later. After 3 calls to GoConfigure, each time I am told they are leaving a voicemail and texting the local installer and they will call me back, each time NO ONE even calls me back. No telling how long it will take to even get an installation date scheduled at this point. I'll update this review if things change, but at this point Sam's Club should not be selling assembly services if they cannot ensure the quality of the service being offered. I'm even ok with waiting, but at least return my calls when you say you will and schedule a date. At this point I would caution anyone with purchasing this product with any sort of assembly included.

I gave this 3 stars because the kids liked it or I would have given it 2. I didn’t realize there would be 8,880,882 pieces to keep track of between the screws, nails, washers, bolts, wood planks, poorly labeled wood pieces, etc. I think whomever engineered this little, evil gem was playing a revenge game on parents everywhere. I would not recommend this product to anyone that didn’t have the patience of an angel. 97 pages of instructions, 11.5 hours spread between 2 days, lots of cussing, and 4 adults later we got this thing put together. Plus, in my opinion, it’s a little pricy for the quality of the “cedar” that comes in this kit. Don’t even get me started on assembling the tube slide…

The design is great. We had our set professionally installed 2 days ago. The wood is thin. The screws that came with the set break/crack the wood as it is being installed! I waited 1.5 weeks for the guys to come install it. It took them 2 days. The set had missjng screws and missing wood pieces that the installer had to run and buy from homedepot. The set is not sturdy at all. We bought extra wood and added to support (technically doubled the ladder). Added extra wood to the house, to the climbing wall, and to the actual swing frame! It looks beautiful but horrible thin wood. The screws end came out from the other side of the wood panel! These screws are designed supposedly for this set. I have a 5 year old boy that loves to slide and swing. I thought this set is good! IT IS NOT. DO NOT BUY! 2 days after installation the wood that connects the swinging door on the play house cracked! We are calling the guy to come support/fix! My son is 50 lbs one child! He loves the set design and the house. We are DISAPPOINTED AT HOW CHEAPLY MADE this set is. We will call the company to address the issues. If this is something easy to uninstall i would have done it and returned it. I gave them a star for the design...... this deserves -100000. I was not able to add a photo..i will try to add later!

This is a super cute set and the kids love it. Assembly was an absolute nightmare, though. There are ten thousand pieces that are not well marked. Aside from that, the claim that two people can simply assemble this is a blatant lie. We finally hired a crew to assemble it and it took three men 2-1/2 days. They cussed and fussed the whole time, but they finished it.