Instructions were good and easy to follow. Wood seems a little soft. We’ll see how long it will last.

The only reason I didn’t give it 5 stars is because some of the pieces were not marked clear. This was a great deal, but be prepared. There are a lot of pieces and it takes 2/3 days to put together.

Receiving our playground took maybe close to a week of the most. We had to have the whole tube slide replaced because it was damaged but I was so satisfied with the claims department associates who kept in constant touch with me on sending out another slide and we got it within 3 days. It took my husband and I 3 days to put playground together once we got tube slide. There is a number to call and have someone come out and put together for you but we decided to save some money and put together ourselves. Yes it was a little rough in some areas but with patience we got it done and we actually enjoyed doing it ourselves. Every nail, bolt, nut, board, etc was there. EVERYTHING you needed to put playground together is supplied. Our kids LOVE and are enjoying it! We truly feel the price we paid was perfect. The quality of the wood is great. I highly recommend this playground. Wish we would of just ordered from Sam’s before ordering and having to get a refund on one very similar on Amazon. It took over a month to get it and it never made it to us so I was very upset and got refunded. If you’re debating about getting this one GET IT!!! I am impressed all around and we’re completely satisfied with it!

Awesome swingset. I don’t understand the negative reviews. Received quickly, no missing pieces and very high quality wood. I am really impressed with this swingset. I added a glider swing in place of trapeze bar. For those wondering, it works nicely but supposedly voids the warranty so keep that in mind if that is important to you. I also purchased pink accessories (swings, phone, wheel telescope) it and it turned out super cute. Assemply took approximately 8 hours. My husband completed most on his own. I sorted all pieces in alphabetical order and would gather pieces in advance a few steps at a time. Other than that I only helped hold a couple of pieces in place. We had 2 others do most of the tube slide and it took about an hour not 3 hours as stated in the instructions. My 3 year old loves it and it is as plenty big for my 12 year old son to swing and slide. He is about 5’2” 90 lbs. My 16 year old daughter went down the slide with no problems and she is 5’6” and 150 lbs. I read a review which said it was small for their 7 year old. I’m not at all sure how that’s possible. The bottom clubhouse is not very tall and son could not fully stand but again he is 12 years old and we didn’t purchase it for him anyway. It was a bday gift for 3 year old and I’m sure she will get many years of use out of it. It is very sturdy large and well made. I am happy with everything about this swing set. A storm came with 60 mile an hour winds in the open country and it did not bother it one but. I also love the cooking tools and chalkboards that came with the set

It’s a nice looking playground once it’s set up. My husband and I (mostly my husband) were able to set this up in about 3 1/2 days. This is with 2 toddlers at home so maybe we woulda finished sooner if it was just us. There was 3 boards that were defective so we had to call the company. They were able to send us the boards but it took 5 days to arrive. Then we had to call again because our package was opened when we received it and 2 boards were missing. Because of all the frustration we had setting up the playset, i had to rate it 4 stars. It wasn’t too hard to set up but it definitely takes time. Other than that, we haven’t had it for a long time and I just sealed it with the wood water sealant so I’m hoping it lasts.

The customer service is the reason for the 5 stars - the person I spoke with on the phone was amazing! He listened to my issues and happily sent me everything we needed. The playset itself is really nice, but there were a few issues. The deck on the upper floor that we got had peeling wood. Some of the hardware wasn't long enough to attach well (but there was extra of longer sizes to use instead), mainly the railings at the upper lookouts. This is the first playset we have put together and it went as we expected and our kids love it. I will say we would have gladly paid a bit more to have the tube slide come pre-assembled!

For the price, the quality seems acceptable. The kids love it. But as others have said, 8 hour assembly time with 2 people is complete nonsense. It's more like 20 hours + another 4 hours for the slide. On the bright side, the instructions were very clear, no parts were missing, and they included extras for all hardware. The best advice I have is regarding the tube slide. Do not even attempt by yourself. Make sure you have at least 2, ideally 3 people. Build the entire slide with zip ties and make sure you have it right before putting any bolts in. We found that to be very efficient (but still took 2.5 hour with 3 people). Don't think you can go wrong for the price, good luck.

The shipping process is absolutely ridiculous! But I’m the end it was totally worth the price and the wait. Putting this together was kind of a pain, but the instructions are 100% on point! Some of the pieces need to be better labeled because the ink on a few were not readable but the instructions give pictures and dimensions of each piece which helped to be able to figure out what they were without the label. All in all it is a great playhouse and we are very happy with the end results.

Put together in less than a weekend and kids love it.

It takes more than 8 hours and more than 2 people. It is great when it is all put together.