Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars
1,482 ratings1,174 reviews
  1. 5 stars67% (999)
  2. 4 stars18% (268)
  3. 3 stars4% (65)
  4. 2 stars2% (33)
  5. 1 star8% (117)

Member photos

  • +685 images
Sort by |
Showing 31-40 of 1,174 reviews
Jun 14, 2026
Reviewer name: Jessie
5 out of 5 stars
5 out of 5 stars review

Backyard fun!

It is perfect for the space. I did build it myself, so it took me a while, but definitely worth it! The only issue I had was with the bay window. The frame came premade and so did the plastic peaces for the window, but once built, it did not fit. I did have to finagle the pieces and eventually got something to work! All in all, a great purchase!

Review from BILT
Helpful?1HTH9813BZ4413884011194
Jul 19, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Terrible experience with the builders

Guys, when you buy this playground set, DO NOT buy the whole package which has them build it for you. My set arrived on July 6th but the builder messaged me saying they wouldn't be there to build it right away since it was summer and they were very booked out, which i understand. They scheduled me to the 26th, Tuesday. The set has been sitting in my garage for over 2 weeks. And now only 2 days left for them to come build it, they messaged me AGAIN saying because of the heat they can't come on Tuesday, and rescheduled me all the way to August. I went to talk to a worker at my local Sam's club and she said she can't help me with it, since the builders are a third party, they can't be touch! But i bought and paid thru Sam's website, i didn't hire these people to come build it for me, SAM's CLUB DID, and they're not taking responsibility because the builders were a third party. How does that make any sense? This is such a horrible experience.

Helpful?1HTH9813BZ4413884011194
reply from BYDSales

We're sorry to hear about the experience with the assembly service you purchased along with your swing set order through Sam's. We want to assist you further for anything else you may need. You may reach out to us by calling our hotline, 1-800-856-4445 (open everyday from 8AM to 6PM Central Time), or by sending us an email to customerserv@backyarddiscovery.com.

Jul 5, 2021
Reviewer name: Michelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Backyard Discovery fun

The only reason I didn’t give it 5 stars is because some of the pieces were not marked clear. This was a great deal, but be prepared. There are a lot of pieces and it takes 2/3 days to put together.

Helpful?1HTH9813BZ4413884011194
reply from Supplier Response

This is great feedback and we appreciate it. We like to hear the customer's perspective and learn from it.

Aug 28, 2026
Reviewer name: Kidsplay
4 out of 5 stars
4 out of 5 stars review

Lots of stuff to play on and lots of screws to tur

My kid loves playing on it. Plenty of things to keep him busy and it held up with 8 kids playing on it. But be warned setting it up take ALOT of time (6 people 8 hrs) make sure you follow the directions

Review from backyarddiscovery.com
Helpful?1HTH9813BZ4413884011194
Sep 1, 2026
Reviewer name: Playset
5 out of 5 stars
5 out of 5 stars review

Great features, not hard to put together

I bought this item for my two girls, and they LOVE it! They are climbing, swinging, going down the two slides, and using the gymnastics bar/handles to perform stunts.

Review from backyarddiscovery.com
Helpful?1HTH9813BZ4413884011194
Dec 14, 2021
Reviewer name: Jazmin G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very Nice playground

It’s a nice looking playground once it’s set up. My husband and I (mostly my husband) were able to set this up in about 3 1/2 days. This is with 2 toddlers at home so maybe we woulda finished sooner if it was just us. There was 3 boards that were defective so we had to call the company. They were able to send us the boards but it took 5 days to arrive. Then we had to call again because our package was opened when we received it and 2 boards were missing. Because of all the frustration we had setting up the playset, i had to rate it 4 stars. It wasn’t too hard to set up but it definitely takes time. Other than that, we haven’t had it for a long time and I just sealed it with the wood water sealant so I’m hoping it lasts.

Helpful?1HTH9813BZ4413884011194
reply from BYDSales

Thank you for your review.

May 19, 2023
Reviewer name: Vici
3 out of 5 stars
3 out of 5 stars review

Assembly Nightmare

This is a super cute set and the kids love it. Assembly was an absolute nightmare, though. There are ten thousand pieces that are not well marked. Aside from that, the claim that two people can simply assemble this is a blatant lie. We finally hired a crew to assemble it and it took three men 2-1/2 days. They cussed and fussed the whole time, but they finished it.

Helpful?1HTH9813BZ4413884011194
reply from BYDSales

Thank you for your review! We apologize for the experience you had with the assembly. We're here 7 days a week, 8am-6pm CST, at 800.856.4445 if there is anything we can assist you with .We are sure that your children are loving it though!

Jul 7, 2021
Reviewer name: Momof3
1 out of 5 stars
1 out of 5 stars review

Fun playset.... that is low quality

I wrote an initial positive review for this playset but it is now a year old and it is literally falling apart. We have a whole collection of broken pieces. We are going to have to inventory the parts and order replacements. It seems as if this may be a year thing.

Helpful?1HTH9813BZ4413884011194
reply from Supplier Response

Give Backyard Discovery Customer Advocate Team a call at 800-856-4445 to assist you. Be prepared for them to ask for photos of the Bristol Point so help see what is going on with the set.

Sep 7, 2021
Reviewer name: Terry
1 out of 5 stars
1 out of 5 stars review

Poor Quality Rip Off

We got this swing set for my son’s 3rd birthday. It states that it takes 11 hours to assemble, we were 6 days in before we got it together. Several boards were to short, some of the holes weren’t drilled out, and 1/3 of the boards split. We had to make our own boards out of 2x4’s which is the only strong boards in the whole swing set. The boards are so thin and brittle we wouldn’t let but a two kids on it at a time. Two were swinging and we could hear the board that connects the swing to the frame crackle as if it were being pulled away from the frame boards. I’m just sick to think of how much we paid for this box of match sticks and a few nut and bolts. Buyer beware, don’t buy from this company.

Helpful?1HTH9813BZ4413884011194
reply from Supplier Response

Hello, We would like to have you reach out to our Backyard Discovery Customer Advocate team and share your experience to make sure we get your Bristol Point to manufacture expectations. They will most likely ask for photos and maybe a video to see what you are seeing when the children are playing. 800-856-4445 8a-6p CT seven days a week.

May 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Absolutely do not buy these swing sets from Sam's Club. When ours was delivered it was pitched in the driveway in the pouring down rain and we paid the extra $1000 to have assembled and nobody reached out to set up a time and when we called Sams customer service we were told they have nothing to do with the swing sets they just sell them for a third party. Shame on Sam's Club

Helpful?1HTH9813BZ4413884011194
reply from BYDSales

We're sorry to hear that. This is not the experience we want you to have. We can check this for you. Please send us more details through our email. customerserv@backyarddiscovery.com