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Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for
Backyard Discovery Bristol Point Cedar Swing Set/Playset
4.3 out of 5 stars
stars1,460 ratings1,152 reviews
  1. 5 stars67% (985)
  2. 4 stars18% (264)
  3. 3 stars4% (62)
  4. 2 stars2% (33)
  5. 1 star8% (116)

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Showing 31-40 of 1,152 reviews
Mar 1, 2019
Cw
5 out of 5 stars review

Verified Purchase

Easy and fun

Put together in less than a weekend and kids love it.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for your 5 star review!

Apr 1, 2019
tballgrandma
5 out of 5 stars review

Verified Purchase

Kids love it

Definitely worth the money the kids would play on it 24/7 if they could. So much to do

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for your 5 star review!

Jun 23, 2021
3kmom
3 out of 5 stars review

Verified Purchase

expectations

definitely takes longer to assemble then they say. seal it while you are assembling. ls hard to do once it's up. price was great and it's soo cute. the accessories are awesome

Helpful?5DYMH5QYQP4Q13884011194
reply from Supplier Response

Thank you for your review and feedback! If you ever have any questions, our Customer Advocate Department is here 7 days a week, 8am-6pm CST, at 800-856-4445.

Apr 29, 2019
First Time Dad
5 out of 5 stars review

Verified Purchase

Excellent Product

This is my son’s first real swing set and he loves it! It was a bit of a pain to put together, definitely have a few helpers. The instructions are not the best but if you read into them hard enough it’s fairly simple to assemble with help. One suggestion is try to level out your yard to almost perfect for better results.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for your 5 star review!

Apr 24, 2019
Seib2019
5 out of 5 stars review

Verified Purchase

Awesome Play set!

I recently bought this for my 9 and 5 year old. It’s everything they could have asked for and more. We have a small yard 19’x 24’ and we were able to make this work. Had to leave off the beam for the swing part my my kids still love it. Assembly takes way longer than 8 hrs. I would advise Laying the hardware in a box in numeric order, and then identify and be sure to clearly mark any hard to see pieces. It took the majority of the weekend . However, well worth it. It comes with a lot of extra features that seem to be sold separately of other play sets.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for your 5 star review!

Apr 29, 2019
john
4 out of 5 stars review

Verified Purchase

Expect 10-12 hours of assy

Need other tools to install, took day 1/2 to assy. Several parts not marked, several cannot id due to fading of ink. Build tube slide from swing to ground, look at seems in diagram. Door already broke by 4 year old, lasted about one week. I expect many repairs because wood is dry and weak. Kids love it, play on often. I would recommend for large flat level area and semi skilled wood crafter. You will feel over whelmed when you see all boxes. Unpack and put all similar items together. Good luck.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for taking time to leave us a review!

Dec 24, 2019
Eric v
4 out of 5 stars review

Verified Purchase

Show this to your husband before buying.

Relatively easy assembly if you have an impact drill. They have the typical manual to follow step by step and the option to download an app with the same instructions in 3D with zoom/tilt/pan functions. I used the paper manual 98% of the time and references the app for a couple pieces that had specific orientations I couldn’t see in the book. The set comes with 2 of all the tools you’ll need and most hardware has a spare piece. Ships in 5 boxes weighing 575# total. Front of the manual says 8 hours to assemble the whole set and 3 additional hours to assemble the tube slide. I finished in 9 hours and 3.5 hours ( i blame the beer breaks) a couple pieces split when installing and I have yet to attempt the 800 number to get replacements. Pretty sure this is regular pine they stained to look like cedar...yet they claim it is cedar. Super light weight wood..not sure how long it will last. Most of the set can be done with 1 person no problem. But you will need a ladder and an extra hand for the upper level stuff. I little hint that might help move things faster...before you start, open all the boxes (less the slide) and organize the pieces in order. At this moment; they are charging $500 for assembly. I would say well worth it if you don’t have a whole weekend with good weather to dedicate. I think that’s all.

Helpful?5DYMH5QYQP4Q13884011194
reply from Supplier Response

Eric, We appreciate your detailed review of your assembly experience. We encourage you to call the Customer Advocate Team at 800-856-4445 and they can get those split pieces replaced for you right away, at no cost to you. Our wood is Chinese White Cedar and it is part of the cypress family of woods and is a close cousin of the Western Red Cedar. It is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.), an unfortunate downside to the species of wood is that it’s prone to splitting. The wood has been applied with a waterborne stain for color only so you will need to put a sealant on the set that works well in your environment.

Jun 3, 2019
csaad
4 out of 5 stars review

Verified Purchase

Great set

We purchased and put together ourselves. Skill set definitely needs to be someone handy. Intermediate definitely and 2 people definitely if you are going to take it on yourselves. We are missing the wavy slide, it didn’t get shipped. I called Sams which took a week to get back to me, so I called the company and they have been more than helpful and have shipped another one. We haven’t received it yet but customer service seemed to be on top of it.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

Thank you for taking time to leave of us a review!

Jul 17, 2020
Stacey
3 out of 5 stars review

Verified Purchase

Not worth the cost

Thin wood for price. Cute and kids love it but quality of wood not good for the amount of money that it cost. Several broken or split pieces. There was a clip missing for one of the swings so could not hang it. Took 22 1/2 hours for 2 people to put together.

Helpful?5DYMH5QYQP4Q13884011194
reply from BYDSales

We are happy to send you replacement boards or missing hardware at no charge as part of your parts replacement warranty. Give Backyard Discovery Customer Advocate Team a call as they can assist you with that. 800-856-4445 8a-6pCT seven days a week.

Dec 20, 2019
Potterswife
5 out of 5 stars review

Verified Purchase

Big Fun

We bought this for our granddaughter, and also included the assembly option. My daughter and son in law really appreciated that we paid for assembly. Our granddaughter and her friends are having a blast on this playset. There’s so much to do, and it allows for lots of creative play.

Helpful?5DYMH5QYQP4Q13884011194
reply from Supplier Response

We are so glad your family is enjoying the Bristol Point Cedar Swing Set. What super memories.