The product looks like the picture. Putting together can be a challenge for one person and this is a two day project. I didn't give this project 4 stars because I ran out of some screws and had too many of other screws. The stove which requires a battery didn't work but upon further discovery showed a disconnected wire, (don't have a solder).

For the price, the quality seems acceptable. The kids love it. But as others have said, 8 hour assembly time with 2 people is complete nonsense. It's more like 20 hours + another 4 hours for the slide. On the bright side, the instructions were very clear, no parts were missing, and they included extras for all hardware. The best advice I have is regarding the tube slide. Do not even attempt by yourself. Make sure you have at least 2, ideally 3 people. Build the entire slide with zip ties and make sure you have it right before putting any bolts in. We found that to be very efficient (but still took 2.5 hour with 3 people). Don't think you can go wrong for the price, good luck.

This is a great playset for small kids, especially with all the extras! The quality of the wood is not the best because it seems so brittle. You have to be super careful with the drill! Even when swinging or walking up the steps, it sounds like the wood is cracking/popping. We will definitely seal/stain it soon in effort to improve it's durability. My biggest suggestion would be this: pay for professional installation if you can! It was an absolute nightmare for us. It does not take much skill, it is just extremely tedious. My husband had to do most of it by himself, but I helped out when I could and it took us almost 3 whole days. One of the very last steps (assembling and attaching the tube slide) was the worst. I would recommend assembling the tube slide ahead of time.... before you get 3 days in and have hardly any patience left! The biggest problem was that the opening of our tube slide was mishaped, so it would not fit into the attachment hole on the platform. We tried everything to no avail, so we finally had to temporarily remove the H11 rail in order to get the tube slide into place. Then when we put the H11 rail back on, it left a small gap in the corner because the tube slide opening was taller on one side. The only other issue we have with parts is the swinging door to the kitchen. It doesn't close all the way. It seems like the hinge stop is preventing it from lining up with the door frame. It even bothers our 3 year old because she keeps trying to "close the door" all the way. Also, if you elect to self install using the Bilt app, be mindful that the steps are not numbered the same as in the manual. My husband preferred the paper instructions, but I preferred the app. So it was pretty difficult for us stay on track when we were working together. Overall, we like the design and it looks great when everything is put together. Kids absolutely love it, so those 3 days of torment were all worth it in the end! :)

Receiving our playground took maybe close to a week of the most. We had to have the whole tube slide replaced because it was damaged but I was so satisfied with the claims department associates who kept in constant touch with me on sending out another slide and we got it within 3 days. It took my husband and I 3 days to put playground together once we got tube slide. There is a number to call and have someone come out and put together for you but we decided to save some money and put together ourselves. Yes it was a little rough in some areas but with patience we got it done and we actually enjoyed doing it ourselves. Every nail, bolt, nut, board, etc was there. EVERYTHING you needed to put playground together is supplied. Our kids LOVE and are enjoying it! We truly feel the price we paid was perfect. The quality of the wood is great. I highly recommend this playground. Wish we would of just ordered from Sam’s before ordering and having to get a refund on one very similar on Amazon. It took over a month to get it and it never made it to us so I was very upset and got refunded. If you’re debating about getting this one GET IT!!! I am impressed all around and we’re completely satisfied with it!

I purchased this several months ago and my granddaughter loves it. Some of the wood is soft and allows the nuts to pull deep into it while tightening. Also several of the thin boards split when tightening screws. Nothing causing any problems (yet) but just to be noted.The instructions were spot on (the English set) all the parts seemed to fit properly. Overall I am satisfied of the end result.

Put this a couple months ago for my grandson up in Maine. I do have to tell you that It took about two days with my Son-in-law helping me And I am a seasoned carpenter . But all in all it was worth it My grandson loves all of the Features That it came with And It seems to be Designed Very strong. I was missing two large bolts in the very beginning , But all the rest of the parts were there. Some of the instructions were a little bit hard to figure out, but mostly it was a very good description on how to put it together.

Purchased for our 3 year olds, and they love it. Packaging was good, and assembly instructions were very easy to follow in most cases. As with other reviews, there were a few pieces that had minor issues with small splits etc, but none of which caused any issues with the build. Would recommend!

We have been so happy with our swing set. It has been such a win for our son but unexpected perk is all the neighbor kids want to come over and play as well. We love all the excitement in the yard and our son is so happy to be around all the big kids!

We bought this for our daughter's 3rd birthday and she loves it. We love that it has so many features from two slides, to a well thought out outdoor kitchen area. Even the blender works! So great for multiple kids, imaginative play, and great exercise for the days the kids need to sweat out some energy! It was a booger to put together but well worth it. Especially for the price.

Instructions were good and easy to follow. Wood seems a little soft. We’ll see how long it will last.