Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset forMember photos









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My kids love this swingset!
Was alot to put together but the app. Is amazing in helping with step by step instructions.very well made materials will last along time. It has features for older and younger kids to enjoy. My kids play on it everyday they love it! I recommend it to anyone wanting a bigger playset for your yard.
Thank you for your 5 star review!
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Read this review!!
First off the directions are absolutely horrible. There are so many holes in each piece that you almost have to think backwards or look ahead to make sure you’re doing this right. The stamps for the identification pieces are hard to read on some pieces. The tube slide pieces have faint marking so pay close attention when putting that together. Took me about 25 hrs to put this thing together. Make sure you sort pieces by identifying numbers to save you some hassle digging through the like 500 individual boards. The wood is soft so turn the torch down on your drill. It turned out beautiful but I’ll never do it again. Also you’ll need a drill bit that folds like a L to help get in those tight spaces on the tube slide. Trust me!! Overall she loves it so the blood sweat and tears was worth it I guess.
Christina, First you should feel very accomplished by putting your Bristol Point together for your family. We do realize that our sets come in many pieces and we continually work to improve the customer experience during assembly. You didn’t say if you used the BILT app that was designed to help with assembly but it sounds like you have impeccable experience with building. Your advice that you shared is great advise for those starting this project and I would add to find a helper to make it easier as well. We appreciate your review and please know that your input will be shared with our engineer team.
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The kids love it
Our kids just love this it is great to get them outside more. I would give it 5 stars but it took a super long time to put together it took 2 men 2, 8 hour days to put this together.
Thank you for your review, we are happy to hear that the kids are enjoying the set.
Verified Purchase
Great playset!
My husband and I installed this and it was very easy because the manual has excellent step by step instructions! We were not missing any parts. When it first arrived it was a bit intimidating but once we got started it all fell into place.
Thank you for your 5 star review!
Verified Purchase
Love it!
My husband it a contractor so he didn’t have any issues with assembly. Our 2 year old loves the extra features such as the kitchen, wheel, scope etc. his favorite is the tunnel slide. Worth the money!
Thank you for your 5 star review!
Verified Purchase
Very Nice Playset
Had this playset up for about a week now(Will review in 6 months) Several things I noticed. 1. This playset is not difficult to set up compare to others that I have built. (5 stars) 2. Quality of the product (4.5 stars) 3. Nice instructions (4.0 stars - some needed more time spent to figure out) 4. Slides (5 stars) 5. Accessories (5 stars) My grand kids love to play on this set and they are 6, 5 & 1.5 years old. Overall very nice product
Thank you for your 5 star review!
Verified Purchase
Awesome swing set
Awesome swingset. I don’t understand the negative reviews. Received quickly, no missing pieces and very high quality wood. I am really impressed with this swingset. I added a glider swing in place of trapeze bar. For those wondering, it works nicely but supposedly voids the warranty so keep that in mind if that is important to you. I also purchased pink accessories (swings, phone, wheel telescope) it and it turned out super cute. Assemply took approximately 8 hours. My husband completed most on his own. I sorted all pieces in alphabetical order and would gather pieces in advance a few steps at a time. Other than that I only helped hold a couple of pieces in place. We had 2 others do most of the tube slide and it took about an hour not 3 hours as stated in the instructions. My 3 year old loves it and it is as plenty big for my 12 year old son to swing and slide. He is about 5’2” 90 lbs. My 16 year old daughter went down the slide with no problems and she is 5’6” and 150 lbs. I read a review which said it was small for their 7 year old. I’m not at all sure how that’s possible. The bottom clubhouse is not very tall and son could not fully stand but again he is 12 years old and we didn’t purchase it for him anyway. It was a bday gift for 3 year old and I’m sure she will get many years of use out of it. It is very sturdy large and well made. I am happy with everything about this swing set. A storm came with 60 mile an hour winds in the open country and it did not bother it one but. I also love the cooking tools and chalkboards that came with the set
Thank you for your 5 star review and sharing your feedback! This is very important to us!
Verified Purchase
Worth the money and completely satisfied!!!
Receiving our playground took maybe close to a week of the most. We had to have the whole tube slide replaced because it was damaged but I was so satisfied with the claims department associates who kept in constant touch with me on sending out another slide and we got it within 3 days. It took my husband and I 3 days to put playground together once we got tube slide. There is a number to call and have someone come out and put together for you but we decided to save some money and put together ourselves. Yes it was a little rough in some areas but with patience we got it done and we actually enjoyed doing it ourselves. Every nail, bolt, nut, board, etc was there. EVERYTHING you needed to put playground together is supplied. Our kids LOVE and are enjoying it! We truly feel the price we paid was perfect. The quality of the wood is great. I highly recommend this playground. Wish we would of just ordered from Sam’s before ordering and having to get a refund on one very similar on Amazon. It took over a month to get it and it never made it to us so I was very upset and got refunded. If you’re debating about getting this one GET IT!!! I am impressed all around and we’re completely satisfied with it!
Thank you so much for your review! We strive for 5 star satisfaction, and are glad that we were able to deliver with your Bristol Point Swing Set. We are sure many memories will be made!
Verified Purchase
Kids love it!
This is a great playset for small kids, especially with all the extras! The quality of the wood is not the best because it seems so brittle. You have to be super careful with the drill! Even when swinging or walking up the steps, it sounds like the wood is cracking/popping. We will definitely seal/stain it soon in effort to improve it's durability. My biggest suggestion would be this: pay for professional installation if you can! It was an absolute nightmare for us. It does not take much skill, it is just extremely tedious. My husband had to do most of it by himself, but I helped out when I could and it took us almost 3 whole days. One of the very last steps (assembling and attaching the tube slide) was the worst. I would recommend assembling the tube slide ahead of time.... before you get 3 days in and have hardly any patience left! The biggest problem was that the opening of our tube slide was mishaped, so it would not fit into the attachment hole on the platform. We tried everything to no avail, so we finally had to temporarily remove the H11 rail in order to get the tube slide into place. Then when we put the H11 rail back on, it left a small gap in the corner because the tube slide opening was taller on one side. The only other issue we have with parts is the swinging door to the kitchen. It doesn't close all the way. It seems like the hinge stop is preventing it from lining up with the door frame. It even bothers our 3 year old because she keeps trying to "close the door" all the way. Also, if you elect to self install using the Bilt app, be mindful that the steps are not numbered the same as in the manual. My husband preferred the paper instructions, but I preferred the app. So it was pretty difficult for us stay on track when we were working together. Overall, we like the design and it looks great when everything is put together. Kids absolutely love it, so those 3 days of torment were all worth it in the end! :)
Thank you for your review and wonderful feedback! We apologize for troubles you had during assembly, but are so happy that you're kids are loving it and know they will enjoy it for many years to come!
Verified Purchase
Quality Playset
Great price and extremely high quality playset. We were blown away by the quality of the wood and how it all went together, especially for the price. Directions were easy to follow and all hardware is bagged individually making it easy to find the right peices. Highly recommend this brand.
We appreciate the great review and wish you all the best of summer creative play.