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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars
307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)

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Showing 21-30 of 250 reviews
Oct 16, 2013
Mom2Steven
5 out of 5 stars
5 out of 5 stars review

Love this mattress

We bought a King sized (13" I think) Night Therapy Elite and LOVE it. Needed a queen size for spare bedroom. I went to Sams (in store) and bought a SERTA Mattress or bed in a box (it was called "In a Box") off the shelf, since we had such good luck with these new mattresses. Not thinking there would be much difference with brands. When I unboxed it, it was FOLDED and when it unfolded it left a huge crease bump down the center from head to toe. I went back and bought another, in case it was a fluke. It wasn't. Second SERTA did the same thing. You can SEE the crease in the attached pic. Now, I have TWO mattress to return and that's a big pain because now they are not vacuum sealed and hard to return. I went online and looked at the exact brand of King we had ordered and bought the queen size version of the Night Therapy ...that ROLLED out of the box. Ordered that. It arrived quickly and ROLLED out like a DREAM. It's extremely comfortable and I'm so glad I have TWO now. Our guests will thank us. It will be Night Therapy Brands for us from now on.

Helpful?1SPQLRK2W7IG13883203800
Oct 9, 2015
midnytsnx
5 out of 5 stars
5 out of 5 stars review

STILL the most comfy bed we've ever owned...

Originally purchased for ourselves about a year ago, we are now in the process of upgrading ALL 8 beds in our weekly furnished rentals in Surprise AZ to this bed. 2 of our guests were so happy, THEY ordered this bed after their stay. You will want to lay it on a hard flat surface, not a box spring. It has gel, so you will sleep cooler than on a standard memory foam OR conventional mattress ( this was my main reason for ordering ). Make sure you get a good pillow. We are now using memory foam 1 piece ( like a sheetcake ) pillow, not the bread crumbs. The 1 piece will give you more consistent support, always the same height. Your neck will thank you. We have found that the 1 that looks a LITTLE like a horseshoe has been the most comfortable. Purchased from a different warehouse.

Helpful?1SPQLRK2W7IG13883203800
Mar 5, 2013
Cercel
5 out of 5 stars
5 out of 5 stars review

Good value mattress

Bought this mattress 2 months ago. Let it air out for 1 week. (Even 2 months later it has that "smell" but very faintly--not really complaining). Overall, quite pleased with it. Quite cool-for sure does not sleep hot but we have not yet experienced summer. My wife has bad sciatica and it seems to help her significantly (this is why we purchased it). You do not sink down so deep it is hard to roll. No problems with that. So far, so good. We are happy with purchase.

Helpful?1SPQLRK2W7IG13883203800
Oct 30, 2024
DNorton9
1 out of 5 stars
1 out of 5 stars review

Used to be great - now too hard

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

Helpful?1SPQLRK2W7IG13883203800
reply from Zinus

Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

May 25, 2012
Sbself
5 out of 5 stars
5 out of 5 stars review

Best Purchase

I bought the King in this mattress to replace a SleepNumber bed and I love it. I sleep all night and don't wake up with sore back or shoulders anymore. My daughter layed on my new Night Therapy mattress and loved it, so I bought her the Queen, The only problem I have found is I don't want to get up in the mornings. I so wish I had bought this mattress before money was wasted on a SleepNumber mattress.

Helpful?1SPQLRK2W7IG13883203800
Nov 30, 2013
India1070
4 out of 5 stars
4 out of 5 stars review

Better Back

I have had back problems for years, and this year was no different. I'd been suffering with severe morning stiffness and pain for several months. As luck would have it, I came down with a nasty cold, and ended up sleeping in the guest room for a couple of weeks so my other half could rest. Lo and behold, after sleeping on a newer, firmer mattress, my morning back pain was nearly gone! I had always wanted to try a memory foam mattress, since they had been so highly recommended by many of my friends. I purchased this mattress after looking at similar ones at brick and mortar stores with price tags up to nearly $2000. At under $600, this one seemed like a bargain, especially after reading some of the reviews. It arrived relatively quickly. It was a bit bulky, rolled up as it was in a small-refrigerator-sized box, but easier to handle than if it had been flat. The reviews, and the included "unrolling" instructions indicated that there might be an odor once the mattress was unfurled. It was recommended that the mattress be allowed to "rise" for a certain period of time before use. That was a bit of a hassle, because who has a queen-sized area of open floor space just sitting around in their home?? Luckily, we had planned to disassemble the full-size bed in the guest room so we could clean the carpet. We used the floor space to open the memory foam mattress there. We could not detect any unpleasant odor. A couple of days later, we set the mattress up on the metal frame that we had also purchased. After using this mattress for about a month, I am VERY pleased to report that I have much less back pain. This mattress is not as firm as the coil spring set in our guest room, but it works very well. It was a good compromise, since my partner was concerned that he would not like a mattress that was too firm. If you are looking for a memory foam mattress, a tad firm, with a reasonable price tag, this may be it.

Helpful?1SPQLRK2W7IG13883203800
Dec 8, 2017
SunnyKM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good for the Money

Purchased this bed without trying it and I have to admit I was scared. I was pleasantly surprised that it is a decent bed, especially because it cost $399. It is a tad more firmer than I’d hoped, but definitely would rather it too firm than too soft! My only real negative is the smell. Upon receiving the mattress, we let it air out for 24 hours before putting sheets on and using it. It’s been about a week and it still smells. I would definitely recommend letting it air out for longer, maybe flipping it over a few times, and spraying some fabreeze.

Helpful?1SPQLRK2W7IG13883203800
Dec 25, 2012
UmeshMD
4 out of 5 stars
4 out of 5 stars review

Good and comfortable bed

I did lots of search before finally I bought this one. In the mattress stores usually they will charge you double/triple the price for this type of bed. Some of my friends already had bought from Sam's club and based on the reviews I decided to try this one (specially if I don't like it I could return it, although its hassle carrying it back to store so i was buying this praying that I will like it and wont have to return it). First of all you have to think about the firmness of the bed, its memory foam mattress, so I was expecting a little softer (although I wanted the firm mattress for sure), this one is slightly firmer than I wanted. Sleep wise, its very comfortable. I definitely saw a difference in my sleeping pattern since i started sleeping on this one. Price wise can not complain, its definitely cheaper than anywhere you shop for the same type of mattress.

Helpful?1SPQLRK2W7IG13883203800
Mar 14, 2013
sh226
5 out of 5 stars
5 out of 5 stars review

be carefull If you have Allergy to Smell

I loved this mattress but I had to return it because my wife had allergic reaction developed after few weeks. First we could not figure out what is going on but later whenever she slept on different room that has regular mattress, she was all right but as she slept on this mattress she had rash on all of her body. I did not have any issue but we had to return because of this reason. Hope this will help others who have potential to develop allergic reaction to odor of the memory mattresses. We are going back to buy regular mattress.

Helpful?1SPQLRK2W7IG13883203800
Jan 31, 2026
JESSICA
2 out of 5 stars
2 out of 5 stars review

Done After 6 Months!

We bought this mattress about six months ago. At first, it was fine. We had no issues. But now we both wake up with our backs hurting so bad. You sink into the mattress and there's a little support now that it's been used for six months. My husband says when you try to roll over it feels like rolling up a mountain because you sunk down so low into the mattress. I read the reviews and chose this mattress for the price and mostly positive reviews. I wish I would've went with something that was more expensive and better quality maybe it would've lasted longer than six months. We've already ordered a new mattress.

Helpful?1SPQLRK2W7IG13883203800
reply from Zinus

Hi JESSICA, we appreciate you taking the time to share your feedback with us. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.