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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars
307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)
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Showing 31-40 of 250 reviews
Jul 12, 2014
Reviewer name: AuntDe
5 out of 5 stars
5 out of 5 stars review

Great purchase!!

Ordered this for my guest room. Having previously slept on a true Temporpedic with only one complaint; traps too much body heat. Figured this gel top would help. It definitely does. Although it makes the bed way too soft for my liking, everyone else loves it. All in all a great value for the money!

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Jul 17, 2012
Reviewer name: pak45
2 out of 5 stars
2 out of 5 stars review

Not so much

I purchased this mattress hoping for an inexpensive alternative to the name brand foam mattresses. My opinion is that it is way too soft. You sink into it making it hard to change positions. If you sleep solely on your back, it may be ok, but as one that rolls around, not so much. I will be returning it to get something firmer. But, the Sam's experience was fine. I received it a day or too early and they were good about updating me so I could track the shipment.

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Jan 2, 2013
Reviewer name: RickK
4 out of 5 stars
4 out of 5 stars review

Good bed, a little too stiff

We purchased this mattress for use in our guest bedroom. As it happened, we needed some construction work done to our master bedroom and spent 4 nights sleeping on the new bed. We have a Sleep Number bed for our main bed for which I love the adjustability. Sleeping on this mattress was a bit of a shock since it is fairly stiff and I keep my SN set pretty soft. Not to say it was uncomfortable, just different. I was still able to get good nights' sleep. We haven't had any guests use it yet, so I have no additional feedback. I would definitely recommend it for the money, it is a much better value than most I researched.

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Aug 15, 2018
Reviewer name: Dave
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Convenient Package

We have had this queen mattress in a box for three weeks and it is a comfortable sleep. The package was delivered right into our home by FedEx making it easy to open and expand for two days prior to use. While the mattress is better than our 30 plus year old one, I’m not sure I would buy it again.

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Feb 9, 2013
Reviewer name: Alfredc
4 out of 5 stars
4 out of 5 stars review

Very Good Product

I was originally all over the place on this product trying to figure aout what would be the best purchase, either this "MyGel" product or a slightly cheaper version of a memory foam mattress Sam's also offers. Let me say that I am thrilled with my purchase of this product! It was a great choice and it is as comfortable as you can imagine. No back issues, no dead spots, just pure comfort. Friends who have slept on it always rave about the comfort. I put a very thin Waterproof mattress cover on it to avoid staining the cotton cover in case of spills or anything, and it has not affected the comfort at all. Not too hard or soft and one of the best purchases I have made in a long time. Would give it 5 stars but for unsure how long it will last. So far I have it 4 months and it remains great! I highly recommend this product for the quality vs. the money spent.

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Dec 12, 2013
Reviewer name: Photobill
5 out of 5 stars
5 out of 5 stars review

Very comfortable

We needed a new mattress. Our old pillow top was 18 yrs old, lumpy, and uncomfortable. We have a memory foam topper in our camper and tried a memory foam mattress in the store. We bought this mattress on line because it was not available in the store and had it delivered for $30. We were hesitant to buy a mattress without actually trying it, but the reviews were good and the return policy seemed reasonable. Mattress arrived just when they said it would. We unrolled it and let it expand and vent for the recommended 48 hours. We now have been sleeping on it for two weeks and it is the most comfortable mattress we have ever owned. I look forward to going to bed. Not sure of the durability, having only owned it two weeks, but so far, it's great. For the price, if I have to replace it every few years, it will still be worth it. It's firm but gives good even support. The foam seems cooler than the topper we have in the camper. We are happy rested sleepers on this mattress.

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Apr 25, 2023
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for me

Mattress is very firm. My problem is that it is slow to respond to movement. I change position and where I was is still dented. I have to hold myself to avoid falling back where I was. I went to get up in the night and it was really hard to get out of the mattress.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 18, 2020
Reviewer name: Carol
2 out of 5 stars
2 out of 5 stars review

Don't waste your money

Purchased this a week ago. Was excited as we have couple Zinus mattresses. I should have ordered this straight from Zinus instead! Who knows how long this was packed in the box. It's been 6 days & still not expanded all the way, suppose to be a 12 inch but only up to 9 so far. Got on the Zinus website & did all they suggested to help it expand, it's lumpy & the corners are all hard. Going to send it back, very disappointed.

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reply from Zinus

Hello Carol, We apologize you are experiencing decompression issues with your mattress. If you are within your return period with Sam's club please contact them directly as they will be ones responsible of processing a return or exchange for you on the defective mattress. Thank you.

May 3, 2012
Reviewer name: Chambers
5 out of 5 stars
5 out of 5 stars review

Surprised!

I was a bit concerned about ordering a bed online that came in a box but I was very happily surprised. It was easy to get out of the packaging and sprung up instantly and has been extremely comfortableto sleep on. I have a bad hip and have used the Sleep Number in the past and this is much better. I am very happy with my purchase.

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Oct 9, 2015
Reviewer name: midnytsnx
5 out of 5 stars
5 out of 5 stars review

STILL the most comfy bed we've ever owned...

Originally purchased for ourselves about a year ago, we are now in the process of upgrading ALL 8 beds in our weekly furnished rentals in Surprise AZ to this bed. 2 of our guests were so happy, THEY ordered this bed after their stay. You will want to lay it on a hard flat surface, not a box spring. It has gel, so you will sleep cooler than on a standard memory foam OR conventional mattress ( this was my main reason for ordering ). Make sure you get a good pillow. We are now using memory foam 1 piece ( like a sheetcake ) pillow, not the bread crumbs. The 1 piece will give you more consistent support, always the same height. Your neck will thank you. We have found that the 1 that looks a LITTLE like a horseshoe has been the most comfortable. Purchased from a different warehouse.

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