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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)
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Showing 11-20 of 250 reviews
Nov 16, 2021
GM
4 out of 5 stars review

Verified Purchase

Dips on 1 end

Just like previous ratings the mattress didn’t fully expand on 1 end. Plus, it looked like it had speed bumps across it. We turned it upside down for a couple of days and it helped but after a week it still hasn’t completely expanded on 1 end. We haven’t slept on it but it’s comfortable to lay on.

Helpful?1SPQLRK2W7IG13883203800
Oct 16, 2017
Shopper
1 out of 5 stars review

Verified Purchase

Don't recommend

This mattress has no support and I am very disappointed with my purchase. I bought 2 mattresses from this manufacturer previously and was extremely satisfied with them. I wish I could return this one.

Helpful?1SPQLRK2W7IG13883203800
Dec 8, 2017
SunnyKM
4 out of 5 stars review

Verified Purchase

Good for the Money

Purchased this bed without trying it and I have to admit I was scared. I was pleasantly surprised that it is a decent bed, especially because it cost $399. It is a tad more firmer than I’d hoped, but definitely would rather it too firm than too soft! My only real negative is the smell. Upon receiving the mattress, we let it air out for 24 hours before putting sheets on and using it. It’s been about a week and it still smells. I would definitely recommend letting it air out for longer, maybe flipping it over a few times, and spraying some fabreeze.

Helpful?1SPQLRK2W7IG13883203800
Apr 25, 2023
Unhappy
1 out of 5 stars review

Verified Purchase

Not for me

Mattress is very firm. My problem is that it is slow to respond to movement. I change position and where I was is still dented. I have to hold myself to avoid falling back where I was. I went to get up in the night and it was really hard to get out of the mattress.

Helpful?1SPQLRK2W7IG13883203800
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 2, 2017
FatGuy
5 out of 5 stars review

Verified Purchase

Surprisingly comfortable!

It’s been about a week since it was delivered and I couldn’t be happier. When I first open the box and rolled it out, it was only about three inches thick. But during the day it fully expanded. It is very comfortable. I slept like a baby. I love it. I would recommend this mattress to anyone.

Helpful?1SPQLRK2W7IG13883203800
Dec 2, 2017
Ben
5 out of 5 stars review

Verified Purchase

So far so good

I tried mattresses in a mattress store and then saw this one online for a Black Friday deal. I figured for the price that I had nothing to lose and could return it if we didn’t like. Unpacked it and it blew up quickly after opening it. Waited 24 hours and it’s a great mattress. Not too firm, not too soft and my back pain has been less since I bought it. I have scoliosis and back always hurts so I need a good mattess. Bed is very cool at night unlike the 10 year old memory foam mattress that I replaced. I feel like for the $450 I paid it was a steal. This is a great mattress and every bit as good as a temperpedic or Serta that I looked at for $1800. Highly recommend.

Helpful?1SPQLRK2W7IG13883203800
Mar 6, 2020
C and R
4 out of 5 stars review

Verified Purchase

Would recommend but very warm mattress

We are an active middle aged couple. We read the reviews on this mattress and took a chance. Mattress is Firm but supportive. Ad stated relieves pressure points and it does! First night, slept better and longer and awoke with NO numbness in limbs. Love that! Ad says mattress decreases weight transfer and it does. We are not awakened when either one gets in or out of bed. Ad stated mattress has a cooling top layer, not so. Both husband and I wake up sweating. Have put lighter bedding on bed, has helped but still very warm. We live in the south so the mattress warmth is not appreciated. Been sleeping on it about 1 month now. Very good product for the price.

Helpful?1SPQLRK2W7IG13883203800
Jul 29, 2024
Elizabeth
1 out of 5 stars review

Verified Purchase

A work in progress

The mattress is great. Initially a little too firm but I’m getting used to it.

Helpful?1SPQLRK2W7IG13883203800
reply from Zinus

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Nov 29, 2021
Han
1 out of 5 stars review

Verified Purchase

Did not inflate all the way

Did not inflate all the way and was uneven in a lot of places

Helpful?1SPQLRK2W7IG13883203800
Dec 9, 2021
Amy
1 out of 5 stars review

Verified Purchase

Did NOT Expand

The mattress did not fully expand and was even lower on the ends.

Helpful?1SPQLRK2W7IG13883203800