Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA forMember photos









+1523 images
Great quality
[This review was collected as part of a promotion.] I was a little weary when purchasing this television based on older reviews. Now I'm so glad I did! This television is huge! The colors are fantastic and the picture quality is just awesome. All of the included apps work great. I haven't had any issues with the color messing up or certain apps not working. I love that it also has some free channels.
Great picture
Bought this 58" about a month ago. Everything about this is great except the sound will not sync with the video from any source. Every setting makes it less irritating,but cannot make it right. Had another samsung with the same problem. My LG Plasma does not have this problem running the same cable boxes, cables and firestick. This is a Samsung TV problem and it really sucks
Hi Cheech, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
Enjoying movie night
[This review was collected as part of a promotion.] This is the best TV we have viewed outside of a movie theater. We needed a bigger TV. We spend a lot of time watching all types of entertainment. It was very easy to setup with both on screen and the Samsung app. If you run in problems just turn the TV off to reset the setup process. I love that we can watch many free channels from movies, music, sports, cartoons, news, and basic channels. It even has a digital TV guild. Netflix and prime video can be accessed directly from the remote. The graphics are beautiful, clear, and bright. There is more viewing area because the TV's frame is so slime it appears to have none. The sound can be adjusted to amplified which gives the effect of surround sound. The TV remote can control our connected Amazon fire stick. Adding devices is truly plug and play. New devices are easily, quickly, and automatically connected. The legs are strong and stable. They would not break if the TV was dragged on them. The AC plug is removable. The only coin is that there is no video/audio plug only the 2 Hdmi and USB plugs. We highly recommend this TV, Samsung makes great equipment.
Great TV
I don't understand why people have problems with this TV. If you follow instructions carefully there's NP with it . IT works fine. The moment I got it and connected it with my cable and internet. it worked with np .. even the remote connected with my cable and it worked together with my cable all I use is one remote for everything I dont even have to use the remote that came with my cable. Picture is awesome its go clear. color works great. Sound is great. I connected my Bose system it was even better. I got no green spots like other people did either. I love the TV.
Don't Bother Buying This
this was the most disappointing tv purchase i ever made. it has an auto uhd to game mode for when you connect tge ps4 that was annoying and difficult to navigate turning it on/off. the app the tv suggests you to downloaf doesnt work on iphones. setting up the apps on the smart tv was non existent, as in didnt allow me to log in. i wish samsung made non smart tvs. because i havent had a satisfying samsung smart tv, ever. until samsung provides the choice to buy a non smart tv, i will never buy another samsung product
Skyman: Thank you for sharing your user experience using Game Mode with your TU7000 TV. Your feedback regarding the difficulty of navigation will be shared with our internal teams. The SmartThings app is compatible with iPhones. From your TV, you can monitor and configure smart devices you connected to the SmartThings service via the SmartThings app installed on them. You can receive notifications about the statuses of your connected devices. You must first be logged into your Samsung account. 1) Turn on your TV 2) Open the SmartThings app 3) Tap Add (the plus icon), and then tap Device. 4) Under By device type, tap TV, and then tap Samsung 5) Tap Start, select a location and room, and then tap Next 6) Input the PIN shown on the TV screen into the phone, and tap Done If you are unable to download apps to your TU7000 TV. Please try the following troubleshooting steps: Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps if any. We also suggest you check your internet connection: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions
Very dissapointed with the TV
no voice navigation. remote is very poor. seems like not compatible with voice navigation. general navigation with remote is also not very intuitive. also, tv does not seem to be ready for voice navigation, even though online and support say it is. switching channels and apps is so difficult. only way i would keep it if they send new remote with voice navigation but they refused. i might have to return it.
Hi, donayush, Thank you for your feedback on the TU7000 TV. Please know we are here to help you. The TU7000 does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. To do so, you will need to connect your voice assistant device via the SmartThings App on your phone. If you need more help setting up your Voice Assistant, please reach out to us. Also, let's ensure your TV’s firmware is up to date with the latest version, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there if needed. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great TV, Horrible User Interface
the tv itself is fantastic. great picture quality. but the user experience is awful. i've been an appletv user for far too long and the remote control, apps and ui are horrific. the most annoying feature is the samsung tv feature which seems to force one of their random channels on you. the built in apps can't be removed. i ended up deleting as many apps as i could and logged out of the samsung features. that seemed to help dumb things down a bit. occasionally the tv says my appletv has powered off, but it hasnt. when you set a sleep timer it doesn't take into account that you have an active stream from the appletv so you have to scramble for the remote.
Russ: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions
Disappointed..
I was very excited, this being my first Samsung tv, but I got to say, I'm actually a little disappointed. The tv looks great, the actual display is amazing, but it lacks some key features. This being a 2020 Smart TV, you would assume that it would only have the latest and the greatest features but it doesn't. It doesn't have HBO Go, Now, or Max.. it doesn't even have hulu. It lacks de SmartHub that even 2018 tvs have. This feels like the disgraced brother of the Series 7 TU7000. I was really excited about this, but you're better off with any other Smart TV.
Beautiful Picture
[This review was collected as part of a promotion.] The image quality on this set is absolutely beautiful. I was impressed from the first moment that I turned it on. Most of my main streaming services came preinstalled and it didn't take very long to acquaint myself with the menus. As this is my first Samsung set since smart TVs became popular, I didn't have many expectations going into the experience. One thing in particular that I enjoyed is that right out of the box I can use the Samsung TV Plus app to load an on screen guide with a decent number of live TV channels including a few live news feeds (including CBSN) - a HUGE advantage for those of us that are desperately trying to cut the cord. Sound quality seems good, volume is loud enough that I don't think I'll need to add a sound bar. My only gripe with this set is that the remote isn't quite as responsive as I would like. The rubber buttons don't have a particularly satisfying click and the positioning of the navigation buttons is a bit too low on the remote. On the whole, I am pretty thoroughly impressed with this television and have mounted it in my living room (connected to the kitchen) for peak usage by myself and my family.
An impressive TV from the brand
[This review was collected as part of a promotion.] It can deliver an excellent picture quality, with saturated colors and exceptional motion handling. The wide color gamut and good peak brightness make highlights in HDR content pop, and the low input lag and FreeSync support are sure to please most gamers. Viewing angles do suffer a bit, but that's to be expected. It performs well in both dark and bright rooms, as the TV is capable of displaying deep, uniform blacks, and has very good reflection handling. Overall, it's a great TV for any use.