Hi ShadyKnight, Thank you for your purchase and feedback on the Samsung TU7000 TV's picture quality. We are happy that you are enjoying the crisp 4K Crystal UDH picture. Regarding your internet connection issues, please try the following troubleshooting steps to resolve the issue. 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, try running Device Care, which improves your app's performance by freeing up unused cached memory and closing background apps. Go to Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Thank you, Bert62! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi LittleD, Thank you for your feedback on the Samsung TU7000 regarding the sound quality. Your input is important to us and will be shared with the internal product teams. To help you better enjoy your TV, we recommend trying the following troubleshooting steps to enhance your picture quality and sound. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions. Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode. You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings. I hope this helps you enjoy your experience. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor