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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,256)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

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Showing 21-30 of 10,062 reviews
Nov 24, 2020
Reviewer name: Jaime
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No picture

Had the TV shipped as we have no way to pick it from Sam's club an hour away. Only one driver delivered so we had to help him carry it upstairs to the apartment. Got it all set up and there's no picture. Now dealing with the warranty department. Trying to get a technician to look at it. They want us to pack it up and bring it to the club. We have no way of doing that unless we rent a truck. Disappointing all around.

Helpful?3STAXRT0NDXF13883163940
Apr 12, 2023
Reviewer name: Mitchydaily
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not perfect

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Dec 18, 2020
Reviewer name: mrkitchn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Fortunately for us unit was bad!

Nice looking unit and had great expectations. It had a fairly large corner of the screen that was black but unit had no physical damage. Sam's club didn't have any more but they refunded and issued a home pickup immediately. We were so fortunate because we went back and there was an LG with an IPS panel on sale and the picture and HDR function was night and day better... The IPS panel is worth any difference you have to pay.

Helpful?3STAXRT0NDXF13883163940
Jan 28, 2023
Reviewer name: YourNewDaad
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent TV, worth the change!

Needed an upgrade, so I went and looked for a Samsung TV. Got an excellent deal at a local Costco! This TV is awesome, runs perfect with clear picture. (I mainly use it for video games) The interface layout is easy to traverse with an easy setup guide.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Jul 2, 2022
Reviewer name: Chris F
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

58” TU7000 Smart 5K UHD TV

Actually I'm not too happy with it. First it was turning off and on for about 2 weeks, then I had sound but no picture. Now I have nothing. As of last weekend no picture and no sound. The little power light on the bottom goes on for a few seconds then off then it flickers and repeats. The tv is only 2.5 years old. Right now I'm using my Panasonic plasma which I got in 2004 and works perfectly.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Chris, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Dec 6, 2022
Reviewer name: KL
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Drop Check Failed - Bad Service

First let me say I love the tv itself. That is of course if it wasn't damaged. My issue is with the people at Sam's. I ordered online for pickup at our local store. I saw the kid rolling the flat bed cart without a hand on the tv a I new it was going to be bad. He got to my truck and before I could say anything he hit a bump and dumped the tv into the side of my truck and on the ground. I told him he could take that one back and he disappeared for about 30 min. He came back and at least gad one hand on the tv. I should have went inside and made sure that the tv was replaced with a different one. But I didn't, and so I mounted it and payed the price. A line of dead led's right thru the middle of the screen. Almost certainly due to a tv being mishandled. Called Sam's and now I have to unmount, pack, load and return it for another.

Helpful?3STAXRT0NDXF13883163940
reply from Samsung

Hi KL, I'm very sorry to hear about your delivery experience with the TU700D TV, and I appreciate your patience in having to deal with an exchange. I hope you are able to enjoy your new Samsung TV soon.If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Jan 26, 2023
Reviewer name: REMOTE SUCKS!!!!
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

HATE the remote!!

You spend a lot of money on a tv and the remote has tiny buttons that you can't see and god forbid you have nails! What is wrong with the people that design these??? TV is fine.. I Can Watch my shows… unless i need to change a channel or pause a movie 🤨

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Sep 5, 2022
Reviewer name: TJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pictures but some things needs updating

We the Quality of the picture. However for a smart TV there are some apps that we would like to add that Samsung does not provide. The remote is hard to use because the arrows are at the bottom of the remote and when trying to type in your search it's easy to accidentally hit a wrong button.

Helpful?3STAXRT0NDXF13883163940
Jan 24, 2023
Reviewer name: Chris M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV, over complicated Bluetooth connections

Stunning picture quality. My apps load & view with no fuss. I'd love to give a 5 star rating, however, the need for THIRTEEN individual steps, via the TV remote to connect my S#ny bluetooth wireless headphones is abysmal. When I connect the same headset to my iP#d, all I do is power the headphones on & THAT is IT, the iP#d does the rest. You seriously need to improve on this.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
Dec 15, 2022
Reviewer name: Gerard Siroski
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thought I had a Corvette and instead got aChevette

It is a nice Tv good picture, Works a little better once you get use to it, 1 downfall is the Usb port won`t work and with a closer look the little tab is broke, not very happy, trying to contact people now a day should be easy but not in this case, Plus Xmas is around the corner and I don`t want my Tv sitting for the next Mth or 2 in the shop, Tv wasn`t is 2 wks old when I first tried it,

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi Gerard, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!